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Adp Enrollment Representative Jobs (NOW HIRING)

Robert Half

Benefits Analyst

San Francisco, CA · On-site

$37 - $40/hr

... union-represented workforce. The ideal candidate brings strong knowledge of employee benefit ... Coordinate the annual open enrollment cycle, including employee outreach, election tracking, and ...

Triton Benefits and HR Solutions

Be Seen First

Bilingual Customer Service Representative

Woodbridge, NJ · On-site

$42K - $48K/yr

... quoting, enrollments, introducing Medicare solutions, reconciliations, and assist CSR's with ... Triton in an ADP Broker Partner and also a news content provider for its clients and a number of ...

AEM

HR Coordinator

Springfield, VA · On-site

$22 - $29/hr

Processes New hire and qualifying event Benefits changes in ADP. Support Open enrollment prep, roll ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Interstate Van Lines

HR Coordinator

Springfield, VA · On-site

$22 - $26/hr

Processes New hire and qualifying event Benefits changes in ADP. Support Open enrollment prep, roll ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Ultimate LLC

HR Representative

Santa Ana, CA · On-site

$23 - $28/hr

Support benefits enrollment and employee updates * Ensure accurate and timely HR documentation ... ADP Workforce Now experience * Interest in pursuing a long-term career in Human Resources Ideal ...

AppleOne

HR Specialist

Oakland, CA

$35/hr

ADP Payroll Processing * HR Administration * Benefits Enrollment * Recruiting & Candidate Screening ... please contact your staffing representative who will reach out to our HR team. AppleOne ...

Socket.dev

Human Resource Manager

Baltimore, MD · On-site

$70K/yr

... representatives. * Experience managing or supporting annual benefits open enrollment. * Hands‑on experience managing a broad range of HR functions. * Experience with ADP Workforce Now and payroll ...

New

EMD Sales Inc

Human Resource Manager

Baltimore, MD · On-site

$75K - $80K/yr

... representatives. * Experience managing or supporting annual benefits open enrollment. * Hands-on experience managing a broad range of HR functions. * Experience with ADP Workforce Now and payroll ...

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Adp Enrollment Representative information

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How much do adp enrollment representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for adp enrollment representative in the United States is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.72 per hour, depending on experience, location, and employer.

What is an ADP Enrollment Representative?

An ADP Enrollment Representative is a professional who helps new clients or employees sign up for ADP's payroll, benefits, or human resources services. They guide users through the enrollment process, answer questions, and ensure all necessary documentation is completed accurately. This role often involves customer service, data entry, and explaining complex benefits packages to clients or employees. Enrollment Representatives play a key part in ensuring a smooth onboarding experience with ADP's products.

What are the key skills and qualifications needed to thrive as an ADP Enrollment Representative?

To thrive as an ADP Enrollment Representative, you need strong customer service skills, attention to detail, and a solid understanding of benefits administration, typically supported by a high school diploma or equivalent. Familiarity with ADP platforms, CRM systems, and benefits enrollment software is typically required. Outstanding communication, problem-solving ability, and patience help you effectively guide clients through complex enrollment processes. These skills ensure accurate enrollments, client satisfaction, and compliance with benefits regulations.

What are some common challenges faced by ADP Enrollment Representatives, and how can they be effectively managed?

ADP Enrollment Representatives often face challenges such as managing high call volumes during open enrollment periods, addressing complex benefits questions from employees, and ensuring accuracy when entering sensitive information. Staying organized and maintaining strong communication skills are key to managing these demands. Collaborating closely with HR teams and utilizing ADP's resources and training materials can also help representatives efficiently resolve issues and ensure a smooth enrollment experience for clients.

What is the difference between Adp Enrollment Representative vs Payroll Specialist?

AspectAdp Enrollment RepresentativePayroll Specialist
CredentialsBasic HR or payroll certifications often preferredPayroll certifications or relevant experience
Work EnvironmentCustomer service, client interaction, office settingPayroll processing, data entry, administrative tasks
Employer & IndustryHR and payroll service providers, corporate HR departmentsFinance, HR, and accounting departments
Search & Comparison IntentUnderstanding roles in payroll enrollment and client supportPayroll processing and administration roles

The Adp Enrollment Representative primarily focuses on assisting clients with payroll enrollment and benefits setup, often involving customer service and client interaction. In contrast, a Payroll Specialist handles payroll processing, data management, and ensuring accurate salary payments. While both roles require payroll knowledge, the Enrollment Representative emphasizes client support, whereas the Payroll Specialist concentrates on payroll execution and compliance.

Does ADP offer work from home?

ADP Enrollment Representatives often have the opportunity to work remotely, depending on the company's policies and the specific role. Many positions in customer service and enrollment are now flexible and can be performed from home with the necessary computer and internet setup.

What are popular job titles related to Adp Enrollment Representative jobs?

For Adp Enrollment Representative jobs, the most frequently searched job titles are:

Infographic showing various Adp Enrollment Representative job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 62% Physical, 1% Hybrid, and 37% Remote job distribution, with an average salary of $46,986 per year, or $22.6 per hour.

Retirement Services Rep (FINRA LICENSING REQUIRED)

Louisville, KY • On-site

ADP
Recruiting and Staffing Services • 10K+ employees
Learn more about ADPexternal

Full-time

Retirement

Posted 10 days ago

Job description

Retirement Services Representative (401k)

Position Summary:

The Retirement Services Representative is a licensed Retirement professional responsible for providing exceptional service to the employees of ADP Retirement Service's clients. They are the primary point of contact for employees and proactively drive employee education by raising awareness of the various tools and resources made available to employees for their retirement and financial planning. Educates employees on plan benefits, plan resources, financial wellness, investment company products, and also assist employees with individual account transactions. The Retirement Services Representative must be capable of communicating with employees at all levels within the organizations Retirement Services supports. As the Retirement Services Representative frequently discusses and educates on investment company products and processes financial transactions,they are required to successfully obtain and maintain their series 6 and 63 FINRA securities licenses.

Job Responsibilities:

  • Educates employees on account information, plan benefits, plan resources and tools such as Financial Wellness, Mobile, Retirement Savings Calculator, and Investment Product information enabling employees to make informed financial and investment decisions.
  • Firm understanding and education on mutual funds, rates or return, personal rates or return, market timing restrictions, self-directed brokerage accounts on enrollment calls and
    any investment related calls enabling employees to make informed financial and investment decisions.
  • Educate employees on distribution options available to them when transitioning employers or commencing retirement, and presents the American Century Investments Rollover option to employees of eligible plans. Assist employees with support for incoming rollovers into ADP plans.
  • Drive high levels of employee satisfaction through exceptional call quality interactions, leading to stronger employee satisfaction and client retention.
  • Maintain full working knowledge of desktop tools such as CRM system, Plan Sponsor and Participant website, Simplicity, and workflow system.
  • Proactively troubleshoot and probe to resolve employee issues, again requiring full working knowledge of the recordkeeping platform and business processes that support it.
  • Adhere to daily schedule and support high call volumes of inbound calls. Flexibility to maintain increase of daily phone time during peak times (which can be unplanned and impacted by market fluctuations).
  • Educate employees on distribution options available to them when transitioning employers or commencing retirement rollover option to employees of eligible plans. Assist employees with support for incoming rollovers into ADP plans.
  • Participate in task forces, strategic initiatives, stretch assignments and collaboration opportunities with other business units as needed.

Job Requirements:

  • FINRA Series 6 and 63 securities licenses and Securities Industry Essentials(can be obtained after being hired into the role)
  • 1+ year of Client Service/Customer Service or Finance/Banking experience
  • Strong and proven communication skills
  • You must be available to work an 8 hour shift between the hours of 8am - 9pm EST

A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include:

Experience noted above, OR

Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

Preferred Qualifications:Preference will be given to candidates who have the following:

  • Bachelor's degree preferred, or equivalent of experience and education
  • FINRA Series 6 and 63 securities licenses and Securities Industry Essentials
  • This is a non-exempt/hourly position, willingness to work overtime and varied day-time shifts will be necessary.
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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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