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Administrative Assistant Customer Service Jobs (NOW HIRING)

CFS

Administrative Assistant

Grand Rapids, MI · On-site

$16.75 - $22.50/hr

Administrative Assistant Grand Rapids, MI $40,000 - $50,000 35 hours/week | Monday-Friday | 9:00 AM ... Strong customer service and interpersonal skills * Excellent organizational skills and attention to ...

Ascend

Administrative Assistant

San Jose, CA · On-site

$30 - $34/hr

With excellent customer service skills, the Administrative Assistant will also work resolving issues and executing on special requests. The successful Administrative Assistant will work with vendors ...

STI

Administrative Service Assistant

Tallahassee, FL · On-site

$15.50 - $21/hr

Administrative Service Assistant Description: DRESS CODE: Business Casual Candidate ... Must have 2 years of customer service experience Skills Needed: * Proficient in verbal and written ...

System One

Administrative Assistant

Tulsa, OK · On-site

$20 - $25/hr

Administrative Assistant Location: Tulsa, OK (Onsite) Pay: $20.00-$25.00/hour DOE Schedule: Monday ... Welcome customers, vendors, and visitors with exceptional customer service. * Process customer ...

CFS

Administrative Assistant

Verona, PA · On-site

$17 - $22.75/hr

Administrative Assistant Verona, PA 15147 (Fully onsite) $42,000-$52,000 About the Company Our ... Professional, dependable, and customer-service oriented * Ability to wear required personal ...

New

ADVANCED INSTRUMENTATIONS INC

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Administrative Assistant

Miami, FL · On-site

$20K - $27K/yr

Administrative Assistant We are seeking an organized and proactive Administrative Assistant to join ... customer service and communication skills · Self-starter who works well independently · ...

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Administrative Assistant Customer Service information

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How much do administrative assistant customer service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for administrative assistant customer service in the United States is $18.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Administrative Assistant Customer Service vs Customer Support Specialist?

AspectAdministrative Assistant Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer administrative certificationsHigh school diploma; technical or customer service certifications optional
Work EnvironmentOffice setting, front desk, administrative departmentsCall centers, online support, technical support teams
Employer & Industry UsageBusinesses across industries, administrative rolesTech companies, retail, service industries
Search & Comparison IntentUnderstanding administrative support with customer service dutiesCustomer support roles, technical assistance, troubleshooting

While both roles involve customer interaction, an Administrative Assistant Customer Service primarily handles administrative tasks alongside customer service duties in an office setting. In contrast, a Customer Support Specialist focuses on technical or product support, often in call centers or online platforms. The roles differ mainly in their work environment and specific responsibilities, but both require strong communication skills and a customer-oriented approach.

Does an administrative assistant do customer service?

An administrative assistant often handles customer service tasks such as answering phone calls, responding to emails, and assisting clients or visitors. These duties require strong communication skills and familiarity with office software, but the primary role focuses on administrative support rather than direct customer service roles. The extent of customer service responsibilities can vary depending on the organization.

What are the top 3 skills of an administrative assistant customer service?

The top three skills for an administrative assistant in customer service are strong communication skills, organizational ability, and problem-solving. These skills enable the assistant to effectively handle inquiries, manage schedules, and resolve issues efficiently. Proficiency with office software and a customer-focused attitude are also important for success in this role.

What cities are hiring for Administrative Assistant Customer Service jobs?

Cities with the most Administrative Assistant Customer Service job openings:

What states have the most Administrative Assistant Customer Service jobs?

States with the most job openings for Administrative Assistant Customer Service jobs include:

What are popular job titles related to Administrative Assistant Customer Service jobs?

For Administrative Assistant Customer Service jobs, the most frequently searched job titles are:

Administrative Assistant Customer Service jobs near you
Infographic showing various Administrative Assistant Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,355 per year, or $18.9 per hour.

Administrative Assistant

Grand Rapids, MI • On-site

CFS
See more jobs at CFSexternal

$16.75 - $22.50/hr

Other

Re-posted 14 days ago

Job description

Administrative Assistant

Grand Rapids, MI
$40,000 - $50,000
35 hours/week | Monday-Friday | 9:00 AM - 4:30 PM (30-minute lunch)
Fully Onsite

About the Company

Our client is a growing manufacturing organization that plays an essential role in products used by households across the country. The company is known for providing employees with opportunities for growth, mentorship, and career development. Leadership is highly supportive, creating an environment where employees are valued, respected, and given the tools to succeed. Employees enjoy a business casual environment with a relaxed, approachable leadership team and a strong sense of community.

Responsibilities
  • Serve as the first point of contact for visitors and employees at the front desk
  • Answer and direct incoming HR and administrative phone calls
  • Perform data entry and maintain accurate employee and department records
  • Organize, file, and maintain confidential documentation
  • Assist with administrative projects and general office support as needed
  • Ensure information is handled with a high level of confidentiality and professionalism
Qualifications Required
  • Professional, clear, and confident phone communication skills
  • Previous experience handling confidential administrative information
  • Strong customer service and interpersonal skills
  • Excellent organizational skills and attention to detail
  • Ability to accurately maintain filing systems and records
  • Proficiency with Microsoft Office applications, including Outlook, Word, and Excel
Preferred
  • Previous HR or human resources support experience
  • Bilingual communication skills
  • Experience in a manufacturing environment
  • Familiarity with ADP or other HR/payroll systems
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