Addictions Counselor Assistant Jobs in San Ramon, CA

JOB SUMMARY
Under direct supervision and guided by the procedures of Ambulatory Services, the Hospital Assistant III - Genetic
Counselor Assistant is responsible for:
• Interview patients and document personal and family medical history
• Request outside medical records and upload to Apex and departmental database
• Assist with clinic f low, including scheduling, rooming patients, and managing coordination of joint visits with
genetic counselors and physicians
• Reviewing research consent form with patients and send Docusign consent form
• Taking patients to laboratory for blood draws or facilitate collection of saliva samples for genetic testing.
• Preparing blood or saliva samples for transportation to laboratories within and outside of UCSF
• Monitor communications with genetic testing laboratories, including responding to requests for additional
documentation or samples
• Consultations with healthcare providers and laboratories
• Drawing and updating patient pedigrees and patient history forms.
• Entering data into the Cardiovascular Genetics database
• Other patient preparation and follow-up tasks
• Support for clinical research projects, including consenting, data collection, documentation, and other tasks
The Genetic Counselor Assistant works as a team member with other practice staff and consistently projects a
professional and courteous demeanor. The Genetic Counselor Assistant is required to comply with the Medical Center
House and Telephone Standards. They must pay close attention to detail and demonstrate excellent customer service
skills with patients and staf f .
Responsibilities
DUTIES & ESSENTIAL JOB FUNCTIONS
Qualifications
REQUIRED QUALIFICATIONS/LICENSES/CERTIFICATIONS
• Ability to communicate effectively, both over the telephone and in person. Ability to deal sensitively and effectively with patients. Excellent
organizational skills. Excellent customer service and problem solving skills. Ability to work well both independently, with little supervision, and
in a team setting.
• Bachelor's degree in a biological/health science o r an equivalent combination of education and experience is required.
• Knowledge of genetics and genetic concepts.
• Strong computer skills and experience with Microsoft Office software, including Word, Excel, and PowerPoint required.
• Ability to communicate effectively, both over the telephone and in person.
• Ability to deal sensitively and effectively with patients.
• Excellent organizational skills.
• Ability to work well both independently, with little supervision, and in a team setting.
PREFERRED QUALIFICATION
• Experience with patient and or family contact in a community or medical setting.
• Previous experience with clinical projects, either in an administrative or clinical role, preferred. Demonstrated
knowledge of medical practice terminology an genetic terminology and concepts.
• Experience with Outlook, File Maker Pro and Progeny (or other pedigree drawing software) preferred.
• Bi-lingual or multi-lingual capability (Spanish, Cantonese, Russian) strongly preferred.
About Us
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Salary Information
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html