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Acuative Corporation

GCC Supervisor

Strongsville, OH · On-site

$78K - $105K/yr

Network Operations Center (NOC) Supervisor Summary: The NOC Supervisor is the essential, shift-level manager responsible for the stable, efficient, and reliable day-to-day operation of the network ...

Acuative Corporation

GCC Supervisor

Strongsville, OH · On-site

$78K - $105K/yr

Network Operations Center (NOC) Supervisor Summary: The NOC Supervisor is the essential, shift-level manager responsible for the stable, efficient, and reliable day-to-day operation of the network ...

Acuative Corporation

GCC Supervisor

Strongsville, OH · On-site

Role Summary : The NOC Supervisor is the essential, shift-level manager responsible for the stable, efficient, and reliable day-to-day operation of the network infrastructure. This supervisor ensures ...

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How much do acuative jobs pay per year?

As of Jun 6, 2026, the average yearly pay for acuative in the United States is $69,653.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $83,000.00 per year, depending on experience, location, and employer.

What is an Acuative job?

An Acuative job typically refers to a role at Acuative, a company specializing in network infrastructure, managed services, and technology solutions. Jobs at Acuative may include positions in network engineering, IT support, project management, and field services. Employees in these roles help businesses implement, maintain, and optimize their technology infrastructure. The job responsibilities vary depending on the specific role but often involve troubleshooting network issues, deploying IT solutions, and supporting clients with their technology needs.

What types of projects do Acuative network engineers typically work on, and how do they collaborate with other teams?

Acuative network engineers often work on a variety of projects, including large-scale network deployments, upgrades, and troubleshooting for enterprise clients. Daily responsibilities can range from configuring network devices and monitoring performance to coordinating with client IT teams and third-party vendors. Collaboration is a key aspect, as engineers frequently work alongside project managers, field technicians, and customer support teams to ensure seamless project delivery. This role offers opportunities to develop both technical expertise and project management skills, making it a great fit for those interested in advancing within the IT infrastructure field.

What are the key skills and qualifications needed to thrive as a Network Engineer at Acuative, and why are they important?

To thrive as a Network Engineer at Acuative, you need a strong foundation in network design, troubleshooting, and IT infrastructure, typically supported by a degree in computer science or related field and industry certifications like CCNA or CompTIA Network+. Proficiency with networking hardware, Cisco systems, and monitoring tools such as Wireshark is highly valued. Excellent problem-solving, communication, and teamwork skills help you address client needs efficiently and collaborate with colleagues. These skills and qualities are crucial for maintaining seamless network operations and delivering reliable solutions in a fast-paced IT services environment.

What is the difference between Acuative vs Tech Support Specialist?

AspectAcuativeTech Support Specialist
Required CertificationsNetworking, technical certifications (e.g., CompTIA, Cisco)Basic technical knowledge, certifications vary
Work EnvironmentField service, on-site installations, technical supportHelp desks, call centers, remote support
Employer & Industry UsageTelecom, networking, technology servicesIT companies, tech support firms
Common Search & ComparisonYesYes

While both roles involve technical support, Acuative primarily focuses on field service and network installations, requiring certifications like Cisco or CompTIA. Tech Support Specialists often work remotely or in call centers, providing remote troubleshooting. Understanding these differences helps job seekers identify the right career path in the technology support industry.

What is Acuative and what do they do?

Acuative is a technology services company that specializes in providing network and IT infrastructure solutions for businesses. They offer a range of services including managed network services, cybersecurity, unified communications, and field support for enterprise clients. Acuative helps organizations design, implement, and maintain complex IT systems to enhance connectivity and security. Their expertise is often sought by businesses looking to streamline operations and adopt new technologies efficiently.
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What states have the most Acuative jobs? States with the most job openings for Acuative jobs include:
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Acuative jobs near you
Infographic showing various Acuative job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution, with an average salary of $69,653 per year, or $33.5 per hour.
NOC Analyst Tier 2

NOC Analyst Tier 2

Acuative Corporation

Strongsville, OH • On-site

Full-time

Posted 14 days ago

Acuative rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

107th of 203 rated it services

Job description


Role Summary :

The NOC Analyst 2 serves as the primary escalation point for Tier 1 events, managing and resolving complex incidents across multiple technologies (network, server, security, cloud). This role requires deep technical proficiency, strong incident management skills, and the ability to drive incidents to resolution while contributing to problem management activities.

Core Responsibilities :

  • Advanced Troubleshooting: Conduct in-depth diagnostics and complex troubleshooting to identify root causes of critical and high-priority incidents, escalating only when necessary to specialized engineering.
  • Incident Management: Own critical incidents from detection through resolution, coordinating response efforts, and leading technical bridge calls with internal teams and external vendors.
  • Problem Identification: Perform initial Root Cause Analysis (RCA) on recurring incidents, identifying patterns and contributing potential solutions to reduce future service disruptions.
  • Tool Utilization: Utilize advanced diagnostic tools (e.g., packet capture tools like Wireshark, advanced SNMP managers) to perform deep-level analysis.
  • Change Review: Review and validate upcoming infrastructure changes for potential operational impact and adherence to established change management procedures.
  • Mentorship: Provide technical guidance and training to NOC Analyst 1 staff, fostering their development in diagnostic techniques.

Essential Skills and Knowledge :

  • Advanced Networking: Expert knowledge of routing (OSPF, BGP), switching, firewall concepts, and VPN technologies.
  • Security Acumen: Strong understanding of security components and concepts.
  • Scripting/Automation: Basic knowledge of scripting for task automation and data extraction is highly desirable.
  • IT Service Management: Solid understanding of ITIL principles, particularly Incident, Problem, and Change Management.
  • Diagnostic Tools: Proficiency in network performance monitoring (NPM) and application performance monitoring (APM) tools.

Required Qualifications :

  • Security Clearance: Must be eligible for and able to successfully obtain and maintain a U.S. Government Public Trust clearance.
  • Experience: Minimum of 3 years of progressive experience in a NOC or high-level technical support role (Tier 2 or above).
  • Education: Associate’s Degree in Information Technology, Computer Science, or a related field required (or equivalent work experience). Bachelor's degree preferred.
  • Certifications (Required): Must possess at least one major networking certification (e.g., Cisco Certified Network Associate (CCNA), Juniper Networks Certified Associate (JNCIA), or Fortinet Certified Professional (FCP)).
  • Certifications (Desired): ITIL v4 Foundation certification is highly desirable.