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Active Listening Jobs (NOW HIRING)

SSTAR

Call Center Specialist

Fall River, MA

$17 - $17.50/hr

Engaging in active listening with callers, confirming or clarifying information and ability to diffuse inappropriate behavior from client as needed. * Utilizing software, databases, scripts, and ...

Verde Canyon Railroad

Reservationist

Clarkdale, AZ · On-site

$16 - $21/hr

Communicate clearly and professionally with guests, using active listening to understand their needs. * Quickly resolve routine issues and escalate complex problems when required. Compliance ...

SSTAR

Call Center Specialist

Fall River, MA

$17 - $17.50/hr

Engaging in active listening with callers, confirming or clarifying information and ability to diffuse inappropriate behavior from client as needed. * Utilizing software, databases, scripts, and ...

Verde Canyon Railroad

Reservationist

Clarkdale, AZ

$16 - $21/hr

Communicate clearly and professionally with guests, using active listening to understand their needs. * Quickly resolve routine issues and escalate complex problems when required. Compliance ...

SSTAR

Call Center Specialist

Fall River, MA · On-site

$17/hr

Engaging in active listening with callers, confirming or clarifying information and ability to diffuse inappropriate behavior from client as needed. * Utilizing software, databases, scripts, and ...

Verde Canyon Railroad LC

Reservationist

Clarkdale, AZ · On-site

$16 - $21/hr

Communicate clearly and professionally with guests, using active listening to understand their needs. * Quickly resolve routine issues and escalate complex problems when required. Compliance ...

DATCS LLC

Customer Service Representative

Longview, TX

$16 - $18/hr

Your excellent attention to detail and active listening abilities will enable you to position our services as the ideal solution in the healthcare industry. You will also have the opportunity to ...

Nirvana Health & Wellness

Chiropractor

Hempstead, TX · On-site

$80K - $100K/yr

To be a successful chiropractor, you should be kind and communicative with exceptional active listening skills. You should also be able to analyze symptoms and provide comprehensive treatment or ...

DATCS LLC

Customer Service Representative

Longview, TX

$14.25 - $19.25/hr

Your excellent attention to detail and active listening abilities will enable you to position our services as the ideal solution in the healthcare industry. You will also have the opportunity to ...

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Active Listening information

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How much do active listening jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for active listening in the United States is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $17.31 per hour, depending on experience, location, and employer.

What is active listening?

Active listening is a communication technique that involves fully focusing, understanding, and responding thoughtfully to what someone is saying. It requires giving your full attention, not interrupting, and showing interest through verbal and non-verbal cues like nodding or paraphrasing. This skill helps build trust, resolve conflicts, and improve relationships in both personal and professional settings. Practicing active listening can lead to more effective communication and better outcomes in conversations.

How does active listening contribute to success in customer service roles, and what challenges might I face in applying it daily?

Active listening is crucial in customer service roles because it helps you fully understand customer needs, build rapport, and resolve issues efficiently. Practicing active listening can be challenging, especially during busy hours or when dealing with frustrated customers, as it requires patience and focus. However, consistently applying active listening can lead to improved customer satisfaction, fewer misunderstandings, and stronger team collaboration. Over time, these skills can enhance your performance and open up opportunities for advancement in customer relations or supervisory roles.

What is the difference between Active Listening vs Customer Service Representative?

AspectActive ListeningCustomer Service Representative
Primary FocusUnderstanding and interpreting spoken informationAssisting customers, resolving issues, providing information
Required SkillsListening, empathy, communicationCommunication, problem-solving, patience
Work EnvironmentVaries; meetings, training, one-on-one interactionsCall centers, retail, online support
CertificationsNone typically requiredCustomer service certifications optional

Active Listening is a skill used across many roles to understand spoken information effectively. Customer Service Representatives utilize active listening to address customer needs. While active listening is a core skill, customer service roles also require communication, problem-solving, and patience to handle customer interactions successfully.

What jobs require active listening?

Active listening is essential in roles such as customer service representatives, counselors, social workers, healthcare providers, teachers, and sales professionals. These jobs require attentively understanding clients, patients, or students to provide effective support, solutions, or guidance, often complemented by communication and interpersonal skills.

What jobs make 10,000 a month without a degree?

Active listening skills are valuable in roles such as sales managers, real estate brokers, and certain customer service or consulting positions, which can pay $10,000 or more monthly with experience and strong communication abilities. These jobs often require experience, networking, and sometimes licensing or certifications but do not necessarily require a college degree.

Can I get paid to be a listener?

Active listening is a skill used in various roles such as counselors, customer service representatives, and therapists, where individuals are paid to listen and respond to clients or customers. These jobs often require strong communication skills, empathy, and sometimes certification or training. Payment depends on the specific role, industry, and level of experience.

What is an Active Listening job?

An Active Listening job involves attentively hearing, understanding, and responding to others in a professional setting. These roles are common in customer service, counseling, sales, and conflict resolution, where effective communication is crucial. Active listeners focus on verbal and nonverbal cues, ask clarifying questions, and provide thoughtful responses. This skill helps build rapport, improve problem-solving, and ensure clear communication between parties.

What are the key skills and qualifications needed to thrive as an Active Listener, and why are they important?

To thrive as an active listener, you need strong communication skills, emotional intelligence, and the ability to focus fully on speakers without interruption. Familiarity with feedback techniques, note-taking tools, or training in counseling or mediation may also be beneficial. Patience, open-mindedness, and genuine empathy are crucial soft skills that help build trust and understanding. These qualities are important because they foster stronger relationships, minimize misunderstandings, and support effective problem-solving in professional environments.

What is an active listening job?

An active listening job involves engaging attentively with clients, colleagues, or customers to understand their needs, concerns, or feedback. It requires strong communication skills, patience, and the ability to interpret non-verbal cues, often in roles such as customer service, counseling, or healthcare. Effective active listening enhances problem-solving and relationship-building in the workplace.
More about Active Listening jobs
What cities are hiring for Active Listening jobs? Cities with the most Active Listening job openings:
What are the most commonly searched types of Active Listening jobs? The most popular types of Active Listening jobs are:
What states have the most Active Listening jobs? States with the most job openings for Active Listening jobs include:
What job categories do people searching Active Listening jobs look for? The top searched job categories for Active Listening jobs are:
Active Listening jobs near you
Infographic showing various Active Listening job openings in the United States as of June 2026, with employment types broken down into 6% Internship, 88% Full Time, and 6% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $34,527 per year, or $16.6 per hour.
Site Supervisor - Active Secret Clearance Required

Site Supervisor - Active Secret Clearance Required

Allied Universal

Apopka, FL • On-site

$20.80/hr

Full-time

Medical, Retirement

Posted 10 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,405 frontline employees who took The Breakroom Quiz

66th of 102 rated security

Job description

Overview
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Allied Universal® is hiring a Site Supervisor. The general purpose and function of the Site Supervisor encompasses the professional operation, administration, profitability, and quality assurance of uniformed services for a client's site.
$20.80 per hour
Minimum Requirements:
  • Active DoD Secret Clearance (required)
  • Prior experience in Military, Law Enforcement, Corrections, or at least 3+ years of Security experience
  • Minimum of 3+ years of verifiable leadership or supervisory experience
  • Experience with payroll, scheduling, and team leadership
  • Intermediate computer proficiency

RESPONSIBILITIES:
  • Oversee that all aspects of the security function on-site are performed in a diligent manner (staffing, scheduling, and on-site training all Allied Universal®. personnel assigned to his/her site)
  • Ensure that contract-required training and screening elements for security personnel have been met
  • Maintain overtime to a minimal or preset requirement designated by AUS
  • Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
  • Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
  • Make recommendations for positive and negative personnel actions for those under his/her direct supervision.
  • Respond to client requests
  • Make emergency notifications as necessary pursuant to site Post Orders
  • Provide direction and instruction to subordinates in regard to the performance of their duties
  • Disciplinary action/commendation decisions pertaining to security personnel
  • Make productivity and cost reduction recommendations to management
  • Make recommendations for physical security surveys and post orders
  • Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel

QUALIFICATIONS (MUST HAVE):
  • Must possess a high school diploma or equivalent
  • Must be able to pass any State-required training or other qualifications for licensing
  • Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle
  • Must possess one or more of the following:
    • Service in the active-duty military, military reserves, or National Guard
    • Service in Auxiliary Police or Police Cadets
    • Minimum of one year verifiable and successful supervisory experience in security-related industry
    • Associate's degree or higher in any discipline
  • Be at least 18 years of age, or higher if required by the state (21 years, if armed)
  • Be able to operate radio or telephone equipment and/or console monitors
  • Demonstrated ability to interact cordially and communicate with the public
  • Effective oral and written communication
  • Problem solving
  • Active listening
  • Assess and evaluate situations effectively; identify critical issues quickly and accurately
  • Compile, sort, and interpret data
  • Research, investigate, compile information
  • Mediate conflict with tact, diplomacy
  • Write informatively, clearly, and accurately
  • Teamwork
  • Attention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE):
  • Meets basic qualifications for Custom Protection Officer

BENEFITS:
  • Health insurance and 401k plans for full-time positions
  • Schedules that fit with your personal life goals
  • Ongoing paid training programs and career growth opportunities
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1587840

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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