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Active Listening Jobs (NOW HIRING)

Etech

Customer Service Representative

Lufkin, TX · On-site +1

$12.50 - $17/hr

Strong phone contact handling skills and active listening * Customer orientation and ability to adapt/respond to different types of characters * Excellent communication and presentation skills

Nirvana Health & Wellness

Chiropractor

Mechanicsville, VA · On-site

$73K - $89K/yr

To be a successful chiropractor, you should be kind and communicative with exceptional active listening skills. You should also be able to analyze symptoms and provide comprehensive treatment or ...

American Lemon Law Group, LLP

Intake Specialist - REMOTE

$18.25 - $24.25/hr

Demonstrate active listening to understand client needs and concerns effectively. * Problem-solve any issues that may arise during the intake process. * Multitask efficiently, managing multiple ...

DATCS LLC

Customer Service Representative

Longview, TX · On-site

$14.25 - $19.25/hr

Your excellent attention to detail and active listening abilities will enable you to position our services as the ideal solution in the healthcare industry. You will also have the opportunity to ...

Nirvana Health & Wellness

Chiropractor

Brick, NJ · On-site

$82K - $100K/yr

To be a successful chiropractor, you should be kind and communicative with exceptional active listening skills. You should also be able to analyze symptoms and provide comprehensive treatment or ...

Nirvana Health & Wellness

Chiropractor

Torrington, CT · On-site

$80K - $90K/yr

To be a successful chiropractor, you should be kind and communicative with exceptional active listening skills. You should also be able to analyze symptoms and provide comprehensive treatment or ...

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Active Listening information

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How much do active listening jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for active listening in the United States is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $17.31 per hour, depending on experience, location, and employer.

What is active listening?

Active listening is a communication technique that involves fully focusing, understanding, and responding thoughtfully to what someone is saying. It requires giving your full attention, not interrupting, and showing interest through verbal and non-verbal cues like nodding or paraphrasing. This skill helps build trust, resolve conflicts, and improve relationships in both personal and professional settings. Practicing active listening can lead to more effective communication and better outcomes in conversations.

What is an active listening job?

An Active Listening job involves attentively hearing, understanding, and responding to others in a professional setting. These roles are common in customer service, counseling, sales, and conflict resolution, where effective communication is crucial. Active listeners focus on verbal and nonverbal cues, ask clarifying questions, and provide thoughtful responses. This skill helps build rapport, improve problem-solving, and ensure clear communication between parties.

What are the key skills and qualifications needed to thrive as an active listener, and why are they important?

To thrive as an active listener, you need strong communication skills, emotional intelligence, and the ability to focus fully on speakers without interruption. Familiarity with feedback techniques, note-taking tools, or training in counseling or mediation may also be beneficial. Patience, open-mindedness, and genuine empathy are crucial soft skills that help build trust and understanding. These qualities are important because they foster stronger relationships, minimize misunderstandings, and support effective problem-solving in professional environments.

How does active listening contribute to success in customer service roles, and what challenges might I face in applying it daily?

Active listening is crucial in customer service roles because it helps you fully understand customer needs, build rapport, and resolve issues efficiently. Practicing active listening can be challenging, especially during busy hours or when dealing with frustrated customers, as it requires patience and focus. However, consistently applying active listening can lead to improved customer satisfaction, fewer misunderstandings, and stronger team collaboration. Over time, these skills can enhance your performance and open up opportunities for advancement in customer relations or supervisory roles.

What is the difference between Active Listening vs Customer Service Representative?

AspectActive ListeningCustomer Service Representative
Primary FocusUnderstanding and interpreting spoken informationAssisting customers, resolving issues, providing information
Required SkillsListening, empathy, communicationCommunication, problem-solving, patience
Work EnvironmentVaries; meetings, training, one-on-one interactionsCall centers, retail, online support
CertificationsNone typically requiredCustomer service certifications optional

Active Listening is a skill used across many roles to understand spoken information effectively. Customer Service Representatives utilize active listening to address customer needs. While active listening is a core skill, customer service roles also require communication, problem-solving, and patience to handle customer interactions successfully.

How do I become an active listener?

Active listening is a key skill for many jobs and involves fully concentrating on the speaker, understanding their message, and providing feedback. To become an active listener, practice paying close attention, avoid interrupting, and ask clarifying questions to ensure understanding. Developing this skill often requires patience and consistent practice in real conversations.
More about Active Listening jobs

What cities are hiring for Active Listening jobs?

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What are the most commonly searched types of Active Listening jobs?

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What states have the most Active Listening jobs?

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What job categories do people searching Active Listening jobs look for?

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Active Listening jobs near you
Infographic showing various Active Listening job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,527 per year, or $16.6 per hour.

Customer Service Advisor

MIDWEST TINTING INC

Overland Park, KS • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 hours ago

Job description

Description

Job Overview

Location: Kansas City Metro (Overland Park, KS, with occasional assistance at our Independence and Lee's Summit locations)

Shift Hours: 8am-5pm Monday - Friday and Saturdays from 9am - 1 pm with 1 Saturday off per month. 


The Midwest Tinting Customer Service Advisor creates sales by interacting with potential customers either in person, on the phone or online through the CRM. The CSA greets customers and asks questions to determine service needs, and to provide sell and upsell opportunities by emphasizing value added solutions. The CSA creates proposals; conducts follow ups and schedules services. They will also assist Accounting through invoicing and payment collection, daily reporting and cash count. The CSA reports to the Site Manager and the Customer Service Supervisor.


We're Looking for Someone Who Is...

The ideal candidate is organized, detail-oriented, and enjoys educating customers on product options while helping them choose the best solution for their needs. 

  • Friendly, outgoing, and professional.
  • A strong communicator with excellent active listening skills.
  • Reliable, accountable, and honest.
  • A team player who enjoys helping others succeed.
  • Self-motivated and eager to learn.
  • Able to remain calm and organized in a fast-paced environment.
  • Comfortable recommending products that genuinely benefit the customer.
  • Delivers outstanding customer service with strong active listening skills and thorough product knowledge.


Responsibilities
  • Recommend value-added products and services based on customer needs.
  • Maintains professional standards of work ethic, reliability and communication.
  • Delivers outstanding customer service with strong active listening skills and thorough product knowledge.
  • Provides proposals to customers for all price quotes and educate customers on window tint, paint protection film (PPF), ceramic coatings, vinyl wraps, and related services.
  • Answers phones and assists customers with proposals and scheduling. 
  • Responds to online leads with proposals and follow up phone calls, text messages, emails.
  • Greets customers at check in for appointment to confirm services and answer questions. 
  • Gives consultations with display to assist customers with product selection and upsell options.
  • Communicates effectively with back of house to facilitate schedule progression.
  • Maintain lobby area to enhance customer experience.
  • Completes other tasks as assigned by the Site Manager, Operations Manager or CSA Supervisor.
  • Create invoices, collect payments, balance the cash drawer, and complete daily sales reports.
Why Join Midwest Tinting?
  • Upselling bonus opportunities
  • Consistent, year-round employment
  • Health, Dental & Vision Insurance
  • Paid Time Off after one year
  • Retirement plan with up to a 3% company match
  • Ongoing product and sales training
  • Opportunities for career growth and advancement
  • Work with an experienced team that values respect, accountability, and teamwork
  • Join a company celebrating 50 years of serving the Kansas City community

Requirements

Qualifications
  • Must have at least 2 years of sales experience (automotive industry experience preferred)
  • Valid driver's license with clean driving record.
  • Ability to see color 
  • Reading comprehension
  • Computer skills and strong note taking, documentation, communication skills, both verbal and written.
  • Analytical and problem solving skills 
  • Comfortable using computers and learning new software programs.
  • Basic math and cash-handling skills.
  • Strong organizational and multitasking abilities.
  • Excellent problem-solving skills and attention to detail.
  • Strong work ethic- Take initiative to expand industry knowledge and skills- be reliable, accountable and honest.
  • Professional and effective communication in customer service through active listening, note taking and response. 
  • Math skills including counting change, addition, subtraction, multiplication, division.

Special Position Requirements 

  • May be required to work overtime and on weekends.
  • Stay up to date on all products and services.
  • Be able to clearly explain offerings to customers and staff.
  • Be adaptable to changing priorities and site needs.

Work Requirements 

  • Frequently lift and carry up to 30 pounds; Frequently bend, stoop, squat or twist.
  • Frequently standing or walking.
  • Repeatedly grasp, push/pull, or perform other finger and hand manipulations.

Apply