Responsible for coaching, development and supervision of a team of Service Activation Representatives. Accountable for meeting and exceeding established objectives. Contribute to the Company vision ...
Responsible for coaching, development and supervision of a team of Service Activation Representatives. Accountable for meeting and exceeding established objectives. Contribute to the Company vision ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
OnPremise Activation Specialist
Tampa, FL · On-site
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
OnPremise Activation Specialist
Tampa, FL · On-site
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Brand Activation Specialist
Lehi, UT · On-site
Represent the brand at activations and events, including travel as needed. Required Qualifications: * Bachelor's degree in Marketing, Communications, Business, or a related field. * Proven ability to ...
Brand Activation Specialist
Lehi, UT · On-site
Represent the brand at activations and events, including travel as needed. Required Qualifications: * Bachelor's degree in Marketing, Communications, Business, or a related field. * Proven ability to ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Trade Activation Associate
New York, NY · On-site
... represented with excellence at retail. This role is responsible for executing trade marketing ... and activation standards are established from day one In-Store Execution Execute visual ...
Trade Activation Associate
New York, NY · On-site
... represented with excellence at retail. This role is responsible for executing trade marketing ... and activation standards are established from day one In-Store Execution Execute visual ...
Activation Specialist
Tempe, AZ · On-site
Participates in Activation programs; providing customer education and problem resolution in an ... Ability to work cross functional with Fleet customers, internal and external sales representatives ...
Activation Specialist
Tempe, AZ · On-site
Participates in Activation programs; providing customer education and problem resolution in an ... Ability to work cross functional with Fleet customers, internal and external sales representatives ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Brand Activation Specialist
Lehi, UT · On-site
Represent the brand at activations and events, including travel as needed. Required Qualifications: * Bachelor's degree in Marketing, Communications, Business, or a related field. * Proven ability to ...
Brand Activation Specialist
Lehi, UT · On-site
Represent the brand at activations and events, including travel as needed. Required Qualifications: * Bachelor's degree in Marketing, Communications, Business, or a related field. * Proven ability to ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Accountable for site activation project management and delivery activities within the assigned ... representative of the nature and level of work assigned and are not necessarily all-inclusive.
Accountable for site activation project management and delivery activities within the assigned ... representative of the nature and level of work assigned and are not necessarily all-inclusive.
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Represent the client's brands and Enthuse professionally and responsibly in the market. * Maintain proactive communication with the Field Activation Manager regarding activation status, field needs ...
Activation Representative information
See salary details
$24.5K - $29.3K
4% of jobs
$29.3K - $34K
8% of jobs
$35.1K is the 25th percentile. Wages below this are outliers.
$34K - $38.8K
54% of jobs
$41.6K is the 75th percentile. Wages above this are outliers.
$38.8K - $43.6K
15% of jobs
$43.6K - $48.4K
5% of jobs
$48.4K - $53.1K
4% of jobs
$53.1K - $57.9K
2% of jobs
$57.9K - $62.7K
2% of jobs
$62.7K - $67.5K
2% of jobs
$67.5K - $72.2K
1% of jobs
$72.2K - $77K
2% of jobs
$24.5K
$44.2K
$77K
How much do activation representative jobs pay per year?
As of Sep 10, 2026, the average yearly pay for activation representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.
What is an activation representative?
Activation Representatives are professionals responsible for onboarding new clients, customers, or users to a company's products or services. Their main duties include guiding clients through the initial setup process, answering questions, resolving issues, and ensuring a smooth transition. They often work closely with sales, customer support, and technical teams to provide a positive first experience and encourage ongoing engagement.
What are the key skills and qualifications needed to thrive as an activation representative, and why are they important?
To thrive as an Activation Representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and proficiency in Microsoft Office are commonly required tools. Outstanding problem-solving abilities, active listening, and a positive attitude help you excel in assisting customers and resolving issues. These skills are vital for ensuring customer satisfaction, efficient onboarding, and successful activation of products or services.
What are the main challenges activation representatives face when coordinating with sales and customer support teams?
Activation Representatives often act as the bridge between sales, customer support, and clients to ensure smooth onboarding and activation of products or services. One common challenge is managing communication and expectations between multiple parties, especially when there are delays or technical issues. Staying organized and proactive in following up with both internal teams and customers is crucial for success. Building strong relationships and maintaining clear documentation helps minimize misunderstandings and ensures a seamless activation process.
What is the difference between Activation Representative vs Customer Service Representative?
| Aspect | Activation Representative | Customer Service Representative |
|---|---|---|
| Primary Role | Activates new accounts, processes onboarding, ensures product activation | Handles customer inquiries, resolves issues, provides support |
| Required Skills | Product knowledge, communication, problem-solving | Communication, problem-solving, customer service skills |
| Work Environment | Call centers, retail, telecommunications | Call centers, retail, service industries |
| Common Certifications | None typically required, but industry-specific certifications may help | None typically required |
While both roles involve customer interaction, Activation Representatives focus on onboarding and activating new accounts, whereas Customer Service Representatives handle ongoing support and issue resolution. Understanding these differences helps job seekers find the right fit based on their skills and career goals.
What are popular job titles related to Activation Representative jobs?
For Activation Representative jobs, the most frequently searched job titles are:
Supervisor, Service Activation
San Antonio, TX • On-site
Customer Operations
Full-time
This job post has expired today. Applications are no longer accepted.
Key responsibilities
Oversees the daily operations of the Service Activation Team and provides staff guidance and support.
Trains, evaluates, coaches, and counsels personnel to ensure quality customer service and compliance with standards.
Handles customer situations by researching complaints, processing orders, and providing guidance on troubleshooting and escalation procedures.
Job description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
#LI-SW2
CSU403 2026-80996 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.Qualifications:
Responsible for coaching, development and supervision of a team of Service Activation Representatives. Accountable for meeting and exceeding established objectives.
Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork.
Oversees the daily operations of the Service Activation Team, provide staff guidance and support to attain quality customer service.
Provides both ongoing training and training for newly hired Service Activation Agents.
Minimize the escalation of customer complaints and work to retain lost sales.
Trains and evaluate departmental personnel to comply with set standards in providing customer service.
Provides guidance to staff with order processing questions/issues, service complaints; answer questions regarding services and products; provides instruction on troubleshooting techniques including escalation procedures to be used with business partners.
Generates reports for management as required.
Hires, evaluates, coaches and counsels’ personnel in the performance of their duties.
Responsible for the development and ongoing performance management of assigned personnel
Interfaces with other departments through written and verbal communications to handle customer situations; research customer complaints and process correcting orders into the computer systems.
Performs other duties as requested by the supervisor.
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to prioritize and organize effectively
Ability to supervise and motivate others
Ability to use personal computer & software applications
Ability to work independently in group environment
Ability to effectively address/resolve customer complaints and issues
Ability to work while seated for prolonged periods of time, high call volume
Good/Excellent knowledge of all three lines of business (Cable, HIS, Telephone)
Knowledge of general accounting & billing procedures
Knowledge of office procedures and Company policies
Knowledge of service troubleshooting
Knowledge of residential product information, packaging, pricing and current offers
Required Education
College course work in business or related field or equivalent experience
Required Related Work Experience and Number of Years
Customer service experience/Supervisory Experience - 5
Telephone, Video, High Speed Data experience - 4
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Ability to maintain confidentiality
Ability to make decisions and solve problems while working under pressure
Ability to prioritize and organize effectively
Knowledge of the cable industry - products and services
Preferred Education
Preferred Related Work Experience and Number of Years
Supervisory or leadership experience - 5
WORKING CONDITIONS
Office environment
Flexible work schedule may be required
#LI-SW2
CSU403 2026-80996 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.Qualifications:
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to prioritize and organize effectively
Ability to supervise and motivate others
Ability to use personal computer & software applications
Ability to work independently in group environment
Ability to effectively address/resolve customer complaints and issues
Ability to work while seated for prolonged periods of time, high call volume
Good/Excellent knowledge of all three lines of business (Cable, HIS, Telephone)
Knowledge of general accounting & billing procedures
Knowledge of office procedures and Company policies
Knowledge of service troubleshooting
Knowledge of residential product information, packaging, pricing and current offers
Required Education
College course work in business or related field or equivalent experience
Required Related Work Experience and Number of Years
Customer service experience/Supervisory Experience - 5
Telephone, Video, High Speed Data experience - 4
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Ability to maintain confidentiality
Ability to make decisions and solve problems while working under pressure
Ability to prioritize and organize effectively
Knowledge of the cable industry - products and services
Preferred Education
Preferred Related Work Experience and Number of Years
Supervisory or leadership experience - 5
WORKING CONDITIONS
Office environment
Flexible work schedule may be required