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Activation Agent Jobs (NOW HIRING)

EXPLORIA RESORTS

Activations Agent

Clermont, FL · On-site

$16/hr

Activations Agent Are you enthusiastic about creating unforgettable travel experiences? We're looking for an Activations Agent to join our team! In this role, you'll engage with potential customers ...

Exploria Resorts

Activations Agent

Clermont, FL · On-site

$16/hr

Are you enthusiastic about creating unforgettable travel experiences? We're looking for an Activations Agent to join our team! In this role, you'll engage with potential customers and handle ...

Digital Realty

ABM & Activation Strategy Lead

Dallas, TX · On-site

$43K - $56K/yr

... or agent-driven plays that meaningfully reduce manual effort or scale personalization * Fluency ... activation * Familiarity with core data engineering and ETL/ELT concepts - pipelines ...

Digital Realty

ABM & Activation Strategy Lead

Dallas, TX · On-site

$43K - $56K/yr

... or agent-driven plays that meaningfully reduce manual effort or scale personalization * Fluency ... activation * Familiarity with core data engineering and ETL/ELT concepts - pipelines ...

Bayer CropScience Limited

NJ · On-site

$220.24 - $330.36/hr

Senior Director, Digital Strategy & Activation - Women's Healthcare The Senior Director, Digital ... In addition, this leader serves as a change agent and thought leader, helping elevate WHC marketing ...

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Activation Agent information

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$38K

$81.8K

$112K

How much do activation agent jobs pay per year?

As of Aug 22, 2026, the average yearly pay for activation agent in the United States is $81,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $98,500.00 per year, depending on experience, location, and employer.

What is an activation agent?

Activation Agents are professionals responsible for initiating, setting up, or enabling services, products, or accounts for customers. They often work in industries like telecommunications, software, or marketing, ensuring that new users or clients can access and use a product or service smoothly. Their duties may include verifying customer information, troubleshooting activation issues, and providing support throughout the onboarding process. Activation Agents play a vital role in creating a positive first impression and ensuring customer satisfaction from the start.

What are the key skills and qualifications needed to thrive as an activation agent?

To thrive as an Activation Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic computer applications is commonly required. Outstanding communication, problem-solving abilities, and patience help you excel in assisting clients and resolving activation issues. These skills are essential for ensuring efficient onboarding, customer satisfaction, and smooth operations within service-oriented environments.

How does an activation agent typically collaborate with other departments during the onboarding process?

Activation Agents frequently work alongside sales, customer support, and technical teams to ensure a seamless onboarding experience for new clients. They coordinate closely with sales to understand customer needs and with technical specialists to resolve any setup issues. Effective communication and teamwork are essential, as Activation Agents often serve as the main point of contact, ensuring all departments are aligned and the customer's expectations are met throughout the activation process.

What is the difference between Activation Agent vs Customer Service Representative?

AspectActivation AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in product activation processesHigh school diploma or equivalent; training in customer support
Work EnvironmentCall centers, retail stores, or online support platformsCall centers, retail stores, or online support platforms
Employer & Industry UsageTelecommunications, cable, internet providersVarious industries including retail, telecom, banking
Common Search & Comparison IntentUnderstanding activation roles and responsibilitiesCustomer support and service functions

Activation Agents primarily focus on activating products or services for customers, requiring specific training related to product setup. Customer Service Representatives handle broader customer inquiries, support, and issue resolution. While both roles often work in similar environments, their core functions differ significantly, with Activation Agents specializing in activation processes and Customer Service Representatives providing ongoing support.

More about Activation Agent jobs

What are the most commonly searched types of Activation Agent jobs?

The most popular types of Activation Agent jobs are:

What job categories do people searching Activation Agent jobs look for?

The top searched job categories for Activation Agent jobs are:

Activation Agent jobs near you
Infographic showing various Activation Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $81,805 per year, or $39.3 per hour.

Activations Agent

EXPLORIA RESORTS

Clermont, FL • On-site

$16/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Exploria Resorts rating

5.3

Company rating: 5.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Activations Agent

Are you enthusiastic about creating unforgettable travel experiences? We're looking for an Activations Agent to join our team! In this role, you'll engage with potential customers and handle reservations by activating vacation packages. If you're detail-oriented and enjoy promoting travel opportunities, we'd love to hear from you!

What does Exploria Resorts have to offer? Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!

Pay: $14/hr + Commissions

Training pay at $16/hr for the first 30 days!

Full-Time

Hours: Monday-Friday 12:00 pm - 8:00 pm, Saturdays from 9:00 am - 2:00 pm

* Schedule may change based on business needs

Job Summary: The Activations Agent will report directly to the Call Center Supervisor and Call Center Manager. They are responsible for attracting potential new customers and promoting travel of the sold vacation packages by calling and booking the reservations from package sales. The agents are responsible for providing the highest quality of service in an attentive, courteous, and efficient manner.

Responsibilities and Duties:

  • Maintain high accuracy and confidentiality in entering, reviewing, and updating tour packages.
  • Maintain a sales-driven attitude to promote the travel on the vacation packages.
  • Answer questions about vacation destinations, resort amenities, and facilities.
  • Check the availability of accommodations and dates and suggest alternatives when the first choice is unavailable.
  • Promote accommodation upgrades and extra nights to drive additional revenue when available.
  • Explain the requirements for purchasing a preview package and attending a vacation ownership sales presentation.
  • Support the daily activities and assignments provided by the Marketing Supervisor.
  • Maintain an upbeat, positive, and motivating demeanor.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Completes any and all tasks assigned by management.
  • Adhere to all company and departmental policies and procedures.
  • Ability to function independently with little supervision.
  • Verify new customers who have responded to advertisements and through other marketing channels.
  • Meet or exceed weekly performance metrics.
  • Present a positive attitude and disposition to each caller.
  • Build rapport with customers over the phone.
  • Ability to actively listen and ask probing questions to understand concerns and overcome objections.
  • Possess closing skills.
Qualifications

Qualifications and Skills:

  • Must have excellent written and verbal communication skills.
  • Prior sales experience is preferred.
  • Must possess good time management and organizational skills.
  • Must be able to read, write, and speak the English language. Being bilingual is a plus.
  • Must be enthusiastic, energetic, and self-motivated.
  • Experience working in the Vacation Ownership or hospitality industry preferred.
  • Proficient in Microsoft programs.
  • Physical Demands: Ability to sit for long periods of time

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