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Act Case Manager Jobs in Michigan (NOW HIRING)

Peckham

Case Manager Coordinator

Battle Creek, MI · On-site

Act as the lead in providing direct vocational evaluation, situational assessment and work adjustment training services to referred participants as needed * Provide person-centered case management ...

Spectrum Human Services

Case Manager

Saginaw, MI · On-site

$41K - $45K/yr

You won't just be managing cases--you will be an empowerment partner coordinating vital services ... Act as a supportive anchor to combat social isolation and connect families with critical community ...

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Act Case Manager information

What is an ACT case manager?

An ACT (Assertive Community Treatment) Case Manager is a mental health professional who coordinates comprehensive care for individuals with severe mental illness. They work as part of a multidisciplinary team to provide personalized support, including medication management, therapy, housing assistance, and crisis intervention. The goal of an ACT Case Manager is to help clients maintain stability, live independently in the community, and reduce hospitalizations by offering intensive, ongoing support.

What are the key skills and qualifications needed to thrive as an ACT case manager, and why are they important?

To thrive as an ACT Case Manager, you need a background in social work, psychology, or a related field, often with a bachelor's or master's degree and relevant licensure. Familiarity with case management software, electronic health records (EHRs), and community resource databases is typically required. Strong interpersonal skills, cultural competence, and crisis intervention abilities help you build trust and support clients effectively. These competencies are crucial for coordinating comprehensive care and promoting recovery for individuals with severe mental health needs in community settings.

What are some common challenges ACT case managers face when working with clients with severe mental illness?

ACT Case Managers often work with clients who have complex mental health needs and may face challenges such as building trust with individuals who are hesitant to engage, coordinating care across multiple providers, and responding to crises outside standard work hours. Managing high caseloads while ensuring each client receives individualized attention can also be demanding. However, the multidisciplinary team approach and strong peer support within ACT programs help address these challenges and create a collaborative environment focused on client recovery.

What is the difference between Act Case Manager vs Mental Health Case Manager?

AspectAct Case ManagerMental Health Case Manager
Required CredentialsRelevant certifications, state licensure, social work or counseling backgroundSimilar credentials, often requiring licensure or certification in mental health
Work EnvironmentHospitals, clinics, community agencies, often with a focus on legal and social servicesCommunity mental health centers, outpatient clinics, hospitals
Employer & Industry UsageLegal, social services, healthcare agenciesMental health facilities, outpatient clinics, social service agencies
Common Search & ComparisonAct Case Manager vs Mental Health Case Manager

Both roles involve coordinating care and support for clients, but Act Case Managers focus on legal and social service aspects related to mental health crises, often working with legal authorities. Mental Health Case Managers primarily provide ongoing mental health support and treatment coordination. While overlapping in credentials and work environments, their primary focus and client interactions differ.

What are popular job titles related to Act Case Manager jobs in Michigan?

For Act Case Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Act Case Manager jobs in Michigan look for?

The top searched job categories for Act Case Manager jobs in Michigan are:

What cities in Michigan are hiring for Act Case Manager jobs?

Cities in Michigan with the most Act Case Manager job openings:

Act Case Manager jobs near you
Infographic showing various Act Case Manager job openings in Michigan as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Case Manager Coordinator

Peckham, Inc.

Battle Creek, MI • On-site

Full-time

Re-posted 15 days ago

Key responsibilities

  • Supervise and support vocational service staff through coaching, training, and feedback.

  • Provide direct vocational evaluation, situational assessment, and work adjustment training to program participants.

  • Deliver person-centered case management services, including developing individualized program plans and maintaining case files.

Peckham Inc. rating

7.9

Company rating: 7.9 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

146th of 786 rated non-profit organizations

Job description

*Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.*
*To ensure full consideration for a staff position, please attach a resume to your application so we can gain a complete view of your experiences*
Peckham Inc. - Vocational Services Coordinator
This position is eligible for a $3,000 sign-on bonus.
POSITION SUMMARY
The Vocational Services Coordinator position provides leadership to the Business Services Team in delivering human services programs to individuals with disabilities and other barriers to employment. This position coordinates vocational rehabilitation programs supervises vocational service staff and has a small caseload of clients.
MAIN DUTIES AND RESPONSIBILITIES include the following:
  • Provide leadership and supervision for all human service program operations in Peckham's Business Services
  • Provide support and supervision for Business service staff via coaching, training, goal setting, encouragement, information/resources, and feedback
  • Work collaboratively with the Business Services Management in providing quality employment services to persons served while meeting business needs
  • Provide clinical consultation to staff for the purpose of effective service plan development, progress tracking, and achievement of desirable outcomes
  • Supervise maintenance of case file records, program evaluation information, and quality documents in accordance with both Peckham and CARF standards

OTHER DUTIES AND RESPONSIBILITIES include the following:
  • Act as the lead in providing direct vocational evaluation, situational assessment and work adjustment training services to referred participants as needed
  • Provide person-centered case management services to individuals with disabilities and other barriers to employment
  • Assist program participants in developing an individualized program plan in consideration of their vocational goals, strengths, interests, functional limitations, and potential utilization of assistive technology and other job accommodations.
  • Process initial intake documents; maintain electronic case files for program participants
  • Deliver one-on-one counseling, coaching and/or training with program participants when needed and/or requested.
  • Provide human resources support to program participants, including new hire orientation, FMLA management, and support with corrective action as needed.
  • Analyze client, community and referral source needs through survey results, town hall meetings, direct feedback and demographic studies, etc. to improve and develop quality services in order to meet expressed needs
  • Develop and maintain relationships with community partners, agencies, families and other stakeholders
  • Make continuous improvement efforts in program design, service delivery, and customer service in order to meet the changing needs of stakeholders-
  • Utilize a team approach to provide support and resource to the entire Apparel Manufacturing staff in advancing Peckham's mission
  • Facilitate effective communication and interactions between services and operations teams as well as and Peckham headquarters
  • Provide individual counseling and crisis intervention for participants as needed
  • Promote Peckham's vision, value, culture, and commitment to excellent customer services to all team members, staff, customers and stakeholders.
  • Maintain a safe and clean work environment.
  • Other related duties as assigned.

SUPERVISORY RESPONSIBILITIES
This position supervises staff positions
MINIMUM QUALIFICATIONS
  • Bachelor's degree in a related field and 2-3 years of experience supporting individuals with disabilities or barriers to employment in vocational, workforce development, human services, or case management settings.
  • or 4-6 years of experience supporting individuals with disabilities or barriers to employment in vocational, workforce development, human services, or case management settings.
    • An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered.
  • 1-2 years of experience leading, coaching, or mentoring others
  • Knowledge of program compliance requirements, including experience supporting documentation, audits, or reporting aligned with regulatory or accreditation standards.

PREFERRED QUALIFICATIONS
  • Master's degree (M.A.) in Rehabilitation Counseling
  • Prefer L.P.C. - Licensed Professional Counselor, Certified Rehabilitation Counselor. CPR and First Aid certification (may be obtained after hire)

PHYSICAL DEMANDS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case by case basis.
PHYSICAL DEMANDS
The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis.
PECKHAM IS AN EQUAL OPPORTUNITY EMPLOYER
EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law.
REASONABLE ACCOMMODATION FOR APPLYING NOTICE
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application please:
  • Click HERE and you will be directed to the ILRU Directory to find an agency in your area that can assist you
  • Click HERE and you will be directed to the American Jobs Center (AJC) finder to locate a center near you
  • Email us at careers@peckham.org
  • Call us at (517) 316-4000
  • Visit us at: 3510 Capital City BLVD, Lansing, MI 48906 (M-F 8am - 4pm)

Examples of reasonable accommodations may include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Business Line:
Human Services
Location:
Battle Creek, MI
Worker Sub-Type:
Staff Member

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