... managed IT operating model and advance maturity against the ACSC Essential Eight • Establish and ... service provider (MSP) relationships INCIDENT RESPONSE & OPERATIONS • Own the incident response ...
Quick apply
... managed IT operating model and advance maturity against the ACSC Essential Eight • Establish and ... service provider (MSP) relationships INCIDENT RESPONSE & OPERATIONS • Own the incident response ...
Quick apply
... managed IT operating model and advance maturity against the ACSC Essential Eight • Establish and ... service provider (MSP) relationships INCIDENT RESPONSE & OPERATIONS • Own the incident response ...
Oversee the reservations team, ensuring excellent guest service by managing service difficulties ... LMS, CMS/ACSC, TIX and more. * Ability to remain alert in a high volume, ever-changing task ...
Quick apply
Oversee the reservations team, ensuring excellent guest service by managing service difficulties ... LMS, CMS/ACSC, TIX and more. * Ability to remain alert in a high volume, ever-changing task ...
$16 - $20/hr
Ensure guest satisfaction by managing service failures, problem solving and prioritizing guest ... LMS, CMS/ACSC, TIX and more. * Ability to remain alert in a high volume, ever-changing task ...
Quick apply
$16 - $20/hr
Ensure guest satisfaction by managing service failures, problem solving and prioritizing guest ... LMS, CMS/ACSC, TIX and more. * Ability to remain alert in a high volume, ever-changing task ...
Rising Sun, IN · On-site
$14 - $18.75/hr
Answer and assist with calls to the Guest Services, PBX, and Front Desk areas. * Accurate ... Add/update patron information in ACSC (e.g. address, phone number, etc.). * Responsible for ...
Rising Sun, IN · On-site
$14 - $18.75/hr
Answer and assist with calls to the Guest Services, PBX, and Front Desk areas. * Accurate ... Add/update patron information in ACSC (e.g. address, phone number, etc.). * Responsible for ...
Rising Sun, IN · On-site
$14 - $18.75/hr
Answer and assist with calls to the Guest Services, PBX, and Front Desk areas. * Accurate ... Add/update patron information in ACSC (e.g. address, phone number, etc.). * Responsible for ...
Rising Sun, IN · On-site
$14 - $18.75/hr
Answer and assist with calls to the Guest Services, PBX, and Front Desk areas. * Accurate ... Add/update patron information in ACSC (e.g. address, phone number, etc.). * Responsible for ...
Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and ... ACSC or other casino/property management system, which includes a strong knowledge of player ...
Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and ... ACSC or other casino/property management system, which includes a strong knowledge of player ...
$14 - $18.75/hr
Answer and assist with calls to the Guest Services, PBX, and Front Desk areas. * Accurate ... Add/update patron information in ACSC (e.g. address, phone number, etc.). * Responsible for ...
$14 - $18.75/hr
Answer and assist with calls to the Guest Services, PBX, and Front Desk areas. * Accurate ... Add/update patron information in ACSC (e.g. address, phone number, etc.). * Responsible for ...
Rising Sun, IN · On-site
$14 - $18.75/hr
Answer and assist with calls to the Guest Services, PBX, and Front Desk areas. * Accurate ... Add/update patron information in ACSC (e.g. address, phone number, etc.). * Responsible for ...
Rising Sun, IN · On-site
$14 - $18.75/hr
Answer and assist with calls to the Guest Services, PBX, and Front Desk areas. * Accurate ... Add/update patron information in ACSC (e.g. address, phone number, etc.). * Responsible for ...
York, PA · On-site
$11.50 - $15.75/hr
Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player ... Serves as Player Services Cage Asst Manager in their absence. However, may not function as both a ...
York, PA · On-site
$11.50 - $15.75/hr
Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player ... Serves as Player Services Cage Asst Manager in their absence. However, may not function as both a ...
York, PA · On-site
$11.50 - $15.75/hr
Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player ... Serves as Player Services Cage Asst Manager in their absence. However, may not function as both a ...
York, PA · On-site
$11.50 - $15.75/hr
Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player ... Serves as Player Services Cage Asst Manager in their absence. However, may not function as both a ...
Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and ... ACSC or other casino/property management system, which includes a strong knowledge of player ...
Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and ... ACSC or other casino/property management system, which includes a strong knowledge of player ...
Assisting with room block management; reviewing reservations including iHotelier and internet ... ACSC, LMS, Q-Master phone system. 4. Scheduling flexibility and dependability required. 5. ...
Assisting with room block management; reviewing reservations including iHotelier and internet ... ACSC, LMS, Q-Master phone system. 4. Scheduling flexibility and dependability required. 5. ...
Assisting with room block management; reviewing reservations including iHotelier and internet ... ACSC, LMS, Q-Master phone system. 4. Scheduling flexibility and dependability required. 5. ...
Assisting with room block management; reviewing reservations including iHotelier and internet ... ACSC, LMS, Q-Master phone system. 4. Scheduling flexibility and dependability required. 5. ...
Saint Louis, MO · On-site
... ACSC CMS-SMS SYSTEMS also an understanding of sensitive key systems. HOW YOU WILL CREATE THE ... Perform other duties as assigned by management. WHAT YOU WILL NEED * Must be at least 21 years of ...
Saint Louis, MO · On-site
... ACSC CMS-SMS SYSTEMS also an understanding of sensitive key systems. HOW YOU WILL CREATE THE ... Perform other duties as assigned by management. WHAT YOU WILL NEED * Must be at least 21 years of ...
Uncasville, CT · On-site
$11.25 - $15.50/hr
This position is responsible for providing cashiering services to customers. Primary Duties and ... ACSC, Global Cash Access and ERP computer systems * Knowledge of the casino computer management ...
Uncasville, CT · On-site
$11.25 - $15.50/hr
This position is responsible for providing cashiering services to customers. Primary Duties and ... ACSC, Global Cash Access and ERP computer systems * Knowledge of the casino computer management ...
Lincoln, RI · On-site
$50K/yr
Facilitate the effective management of information, by attending regularly scheduled departmental ... services and issuing complimentary amenities to customers as Jackpots are awarded. * Compile ...
Lincoln, RI · On-site
$50K/yr
Facilitate the effective management of information, by attending regularly scheduled departmental ... services and issuing complimentary amenities to customers as Jackpots are awarded. * Compile ...
Thackerville, OK · On-site
Reviews ACSC audit ensuring accuracy of information for financial reports and decision-making ... Provides first class customer service to both internal and external customers and responds to ...
Thackerville, OK · On-site
Reviews ACSC audit ensuring accuracy of information for financial reports and decision-making ... Provides first class customer service to both internal and external customers and responds to ...
... ACSC computer program to create new Players Club accounts. * Updating and/or making necessary ... Recognize abusers of the program and notify Management. * Be able to answer clearly and understand ...
... ACSC computer program to create new Players Club accounts. * Updating and/or making necessary ... Recognize abusers of the program and notify Management. * Be able to answer clearly and understand ...
Handles customer service and employee related problems professionally Secondary Duties and ... ACSC, NRT/Certegy and ERP computer systems * Knowledge of the casino computer management system ...
Handles customer service and employee related problems professionally Secondary Duties and ... ACSC, NRT/Certegy and ERP computer systems * Knowledge of the casino computer management system ...
Handles customer service and employee related problems professionally Secondary Duties and ... ACSC, NRT/Certegy and ERP computer systems * Knowledge of the casino computer management system ...
Handles customer service and employee related problems professionally Secondary Duties and ... ACSC, NRT/Certegy and ERP computer systems * Knowledge of the casino computer management system ...
$35K - $43.4K
14% of jobs
$50K is the 25th percentile. Wages below this are outliers.
$43.4K - $51.8K
15% of jobs
$51.8K - $60.2K
15% of jobs
The median wage is $63.9K / yr.
$60.2K - $68.6K
17% of jobs
$68.6K - $77K
14% of jobs
$78.9K is the 75th percentile. Wages above this are outliers.
$77K - $85.5K
9% of jobs
$85.5K - $93.9K
6% of jobs
$93.9K - $102.3K
5% of jobs
$102.3K - $110.7K
2% of jobs
$110.7K - $119.1K
2% of jobs
$119.1K - $127.5K
2% of jobs
$35K
$70.3K
$127.5K
| Aspect | Acsc Management Services | Customer Service Representative |
|---|---|---|
| Credentials | Typically requires industry-specific certifications or management experience | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Office settings, management roles, client interactions | Call centers, retail, office environments, direct customer interaction |
| Employer & Industry Usage | Used by companies providing management solutions across various industries | Common in retail, telecommunications, finance, and service sectors |
| Search & Comparison Intent | Understanding management services vs customer support roles | Clarifying job responsibilities and qualifications |
Acsc Management Services typically involves overseeing operations, managing teams, and providing strategic solutions, whereas Customer Service Representatives focus on assisting customers, resolving issues, and providing support. While both roles may require communication skills, Acsc Management Services positions usually demand more experience and specialized knowledge, reflecting their managerial and strategic nature.

Part-time
This job post has expired today. Applications are no longer accepted.
We’re not looking for someone to advise on security. We're looking for someone to own it.
Austco Healthcare is a global clinical communication company, deployed in hospitals and aged care facilities across 60+ countries and we're hiring a Fractional CISO to lead and mature our security function.
This role has a Board-level mandate, real executive sponsorship, and genuine autonomy. You will unify security across our corporate entity and subsidiaries, advance our alignment to the ACSC Essential Eight, and help shape our cloud strategy across a global organization.
The role is 2–3 days a week, based in Dallas, TX and is the kind of engagement where you'll leave a mark.
If you've led security transformation in a complex, multi-entity environment, and you'd rather own the outcome than manage a slide deck, we'd like to hear from you!
POSITION DESCRIPTION
Fractional Chief Information Security Officer
ABOUT THE ROLE
Austco Healthcare is seeking an experienced Fractional CISO to lead enterprise cybersecurity strategy across a growing global organization. This is a strategic, hands-on leadership role, responsible for unifying security across Austco's corporate entity and its acquired subsidiaries, all regions, and any future acquisitions.
Position Details
Location:Dallas, TX (with travel to regional offices as required)
Engagement Type:Contract / Fractional (part-time)
Commitment:Approx. 2 – 3 days per week, ongoing
Reports To:CEO
Industry:Healthcare Technology
About Austco Healthcare
Austco Healthcare Limited (ASX: AHC) is a global provider of clinical communication, workflow and real-time location technology. Founded in 1986, Austco's IP-native Tacera nurse call platform, Medicom nurse call solution, Pulse workflow suite and Built-in RTLS capability are deployed in hospitals and aged care facilities across more than 60 countries. Headquartered in Australia, Austco operates across six countries with a global workforce of approximately 350 employees, supporting healthcare providers to deliver safer, smarter and more efficient care.
What You'll Do
SECURITY STRATEGY & GOVERNANCE
•Develop and own the enterprise information security strategy aligned to business objectives across Austco and all subsidiaries
•Drive adoption of a centralized, managed IT operating model and advance maturity against the ACSC Essential Eight
•Establish and maintain security policies, standards, and frameworks (NIST CSF, ISO 27001, SOC 2, ACSC Essential Eight)
•Chair or advise the security steering committee; report to the Board on risk posture and maturity progress
•Lead IT roadmap planning and migration of infrastructure to cloud-based environments (AWS and equivalent), establishing a centralized IT operating model
ACQUISITION INTEGRATION & SUBSIDIARY ALIGNMENT
•Engage Austco's subsidiaries to align their IT domains with the enterprise security framework
•Evaluate and integrate future acquisitions from a security and IT perspective — assessing posture, risks, and integration requirements
•Work across all Austco regions (US, Canada, Australia, UK, Singapore, New Zealand) to drive consistent adoption of security objectives
RISK & COMPLIANCE
•Lead risk assessments and manage the organizational risk register
•Ensure compliance with HIPAA, HITECH, and applicable international data privacy regulations (GDPR, Australian Privacy Act, PDPA)
•Oversee third-party and vendor risk, including managed service provider (MSP) relationships
INCIDENT RESPONSE & OPERATIONS
•Own the incident response plan and lead response to significant security events
•Serve as a key escalation point within Austco's Business Continuity Plan (BCP) and Disaster Recovery Plan (DRP)
•Partner with IT teams and the MSP on vulnerability management, security architecture, and operational security
•Drive security awareness training across all global offices
LEADERSHIP & STAKEHOLDER MANAGEMENT
•Manage local IT teams across subsidiaries and regions, providing direction, oversight, and mentorship
•Act as the primary interface with the managed service provider (MSP), ensuring service levels and security standards are met
•Serve as the internal and external-facing security authority for Austco
•Advise on security implications of M&A activity, product development, and infrastructure changes
What Success Looks Like in The First 6 to 12 Months
Within the first year, we expect this engagement to deliver:
•A unified, centralized IT operating model established across the corporate entity and the ANZ subsidiaries
•Measurable progress against the ACSC Essential Eight, to a maturity level agreed with the Board
•Enterprise security policies, standards and a live organizational risk register adopted group wide
•An approved cloud migration roadmap underway
•Incident response, business continuity and disaster recovery plans validated through at least one tabletop exercise
•Security and IT integration plans agreed for each Austco subsidiary
What We're Looking For
ESSENTIAL
•10+ years in information security, with at least 3 years in a CISO or senior security leadership role
•Demonstrated success leading security transformation in complex, multi-entity or post-acquisition environments.
•Proven ability to drive organizational change, including transitioning decentralized IT environments to centralized/managed models
•Experience building and executing IT roadmaps, including cloud migration (AWS or equivalent)
•Strong knowledge of HIPAA/HITECH, NIST CSF, ISO 27001, SOC 2, and the ACSC Essential Eight
•Experience operating across multiple international jurisdictions
•Strong executive communication and board-level reporting skills
•Availability for on-call incident response; willing to serve as the security escalation point for BCP/DRP events
•Ability to operate autonomously with minimal day-to-day supervision
HIGHLY REGARDED
•CISSP, CISM, or CISA certification
•Experience with IEC 62443 or medical device cybersecurity standards (FDA pre/post-market guidance)
•Background supporting SaaS or cloud-based product companies
•Familiarity with US, Canadian, New Zealand, Australian, UK, and Singapore regulatory environments
How We See This Engagement
This is a role with real accountability and real backing. It carries clear executive sponsorship, a defined mandate from the Board, and the autonomy to build the security function from the ground up. We are looking for a partner who wants ownership of that mandate, not a caretaker who waits for instruction. Austco is equally committed to setting this engagement up to succeed, with the access, authority and support the role requires.
Engagement And Next Steps
This is an initial engagement of approximately two to three days per week, with an expected term of twelve months and scope to extend as the security function matures. Compensation is commensurate with experience and the fractional nature of the role.
Our Commitment to Inclusion
Austco Healthcare is an equal opportunity employer. We welcome applicants of all backgrounds and are committed to a fair and inclusive selection process.
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