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Ach Dispute Analyst Jobs (NOW HIRING)

Seacoast Bank

ACH Payment Specialist I

Stuart, FL

... Dispute Resolutions, Death Notification Entries (DNEs), Reclamations, Stop Payments, Federal ... Strong analytical skills and attention to detail. * Ability to work collaboratively within a team ...

Seacoast Bank

ACH Payment Specialist I

Orlando, FL · On-site

... Dispute Resolutions, Death Notification Entries (DNEs), Reclamations, Stop Payments, Federal ... Strong analytical skills and attention to detail. * Ability to work collaboratively within a team ...

Seacoast Bank

ACH Payment Specialist I

Stuart, FL · On-site

... Dispute Resolutions, Death Notification Entries (DNEs), Reclamations, Stop Payments, Federal ... Strong analytical skills and attention to detail. * Ability to work collaboratively within a team ...

Seacoast Bank

ACH Payment Specialist I

The Villages, FL · On-site

... Dispute Resolutions, Death Notification Entries (DNEs), Reclamations, Stop Payments, Federal ... Strong analytical skills and attention to detail. * Ability to work collaboratively within a team ...

Legence Bank

Operations Manager

Eldorado, IL · On-site

$58K/yr

Dispute Resolution & Fraud Operations * Manage Visa dispute and investigation processes through ... Monitor and review operational, ACH, deposit, compliance, and reconciliation reports. * Analyze ...

Madison Capital Group Holdings

Monitor ACH and check Positive Pay alerts and exception notifications daily; complete pay/return ... dispute claims, and card maintenance requests. * Create and maintain bank accounts within the ...

Socket.dev

Operations Manager

Eldorado, IL · On-site

Dispute Resolution & Fraud Operations * Manage Visa dispute and investigation processes through ... Monitor and review operational, ACH, deposit, compliance, and reconciliation reports. * Analyze ...

FIRST SERVICE CREDIT UNION

Fraud Manager

Houston, TX · On-site

... Analyst team within Back Office Operations. Oversee all non-card fraud detection, investigation, dispute resolution, and loss-mitigation activities across Digital Banking, ACH origination, wire ...

FIRST SERVICE CREDIT UNION

Fraud Manager

Houston, TX · On-site

... Analyst team within Back Office Operations. Oversee all non-card fraud detection, investigation, dispute resolution, and loss-mitigation activities across Digital Banking, ACH origination, wire ...

FIRST SERVICE CREDIT UNION

Fraud Manager

Houston, TX · On-site

... Analyst team within Back Office Operations. Oversee all non-card fraud detection, investigation, dispute resolution, and loss-mitigation activities across Digital Banking, ACH origination, wire ...

Dutchbros

Junior Treasury Analyst

Tempe, AZ · On-site

Strong analytical, problem-solving, and dispute-resolution skills. * Exceptional interpersonal and ... ACH processing, and daily liquidity monitoring. * Maintain user access, account updates, and ...

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Ach Dispute Analyst information

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How much do ach dispute analyst jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for ach dispute analyst in the United States is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What is an ACH dispute analyst?

ACH Dispute Analysts are financial professionals who specialize in handling and resolving disputes related to Automated Clearing House (ACH) transactions. They investigate claims of unauthorized or incorrect electronic payments, review supporting documentation, and work with banks, customers, and other stakeholders to resolve issues. Their work ensures compliance with banking regulations and helps protect both consumers and financial institutions from fraud and errors. ACH Dispute Analysts also monitor trends in disputes and may recommend process improvements to reduce future incidents.

What skills and qualifications are needed to thrive as an ACH dispute analyst?

To thrive as an ACH Dispute Analyst, you need a solid understanding of banking regulations, ACH payment processes, and strong analytical skills, typically supported by experience in financial services or a related field. Familiarity with banking software, dispute management systems, and compliance platforms such as NACHA rules is crucial. Attention to detail, effective communication, and problem-solving abilities are essential soft skills for investigating and resolving disputes. These skills ensure accurate, timely dispute resolution and regulatory compliance, which are vital for minimizing financial risks and maintaining client trust.

What are common challenges ACH dispute analysts face when managing high volumes of dispute cases?

ACH Dispute Analysts often encounter challenges when managing a large volume of cases, especially during peak periods such as tax season or holidays. Staying organized and prioritizing cases based on urgency and compliance deadlines is crucial. Analysts must also maintain clear communication with both customers and internal teams to resolve disputes efficiently while ensuring adherence to regulatory requirements. Developing strong attention to detail and time management skills can help overcome these hurdles and maintain high-quality service.

What states have the most Ach Dispute Analyst jobs?

States with the most job openings for Ach Dispute Analyst jobs include:

What are popular job titles related to Ach Dispute Analyst jobs?

For Ach Dispute Analyst jobs, the most frequently searched job titles are:

Infographic showing various Ach Dispute Analyst job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 89% Full Time, 6% Part Time, and 4% Contract. Highlights an 79% Physical, 7% Hybrid, and 14% Remote job distribution, with an average salary of $58,045 per year, or $27.9 per hour.

Senior Analyst, Automated Clearing House (ACH) Operations

Chicago, IL • On-site

CIBC
Banking and Credit Intermediation • 10K+ employees
Learn more about CIBCexternal

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

CIBC rating

9.0

Company rating: 9.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You'll Be Doing
Our Payments team plays an important role in delivering accurate, timely Automated Clearing House (ACH) processing and exceptional support to our clients and partners. As an ACH Operations professional, you'll monitor daily ACH file activity, resolve exceptions, and process items such as reversals, deletions, returns, rejects, and corporate and consumer disputes. You'll respond to client inquiries and research requests, while working closely with internal partners and external financial institutions to address processing issues efficiently. You'll also contribute to policy, procedure, and training material development to help improve team effectiveness and service quality. In addition, you'll support audit and compliance activities, participate in testing and implementation for new ACH products and services, and complete reporting and analysis to support informed decision-making.
At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1+ days per week on-site, while other days will be remote.
How You'll Succeed
  • ACH Processing & Exception Management - Monitor daily ACH file activity and resolve exceptions to support accurate and efficient processing. Complete reversals, deletions, returns, rejects, and corporate and consumer dispute activities in a timely manner.
  • Client & Partner Support - Respond to client inquiries and research requests with professionalism and urgency. Work closely with internal teams and other financial institutions to resolve ACH processing issues and provide clear updates.
  • Risk, Audit & Compliance Support - Partner with audit, compliance, and other control-focused teams to ensure activities are completed in line with internal policies and regulatory requirements. Maintain strong attention to accuracy and documentation standards.
  • Continuous Improvement - Assist in developing and enhancing policies, procedures, and training materials to improve operational efficiency and the client experience. Identify opportunities to streamline workflows and strengthen team processes.
  • Testing & Implementation - Participate in testing and implementation activities for new ACH products, services, and system enhancements. Support smooth transitions by identifying issues, validating results, and sharing feedback.
  • Reporting & Analysis - Complete reporting and analytical activities that help track performance, identify trends, and support business decisions. Use data thoughtfully to help improve processes and outcomes.

Who You Are
  • You have relevant ACH operations experience. You bring 5-10 years of banking and Automated Clearing House (ACH) processing experience, with a strong understanding of payments operations and exception handling.
  • You're analytically strong. You use critical thinking to investigate issues, identify root causes, and make sound decisions in a fast-paced operational environment.
  • You're highly detail-oriented. You work carefully and accurately, especially when managing time-sensitive transactions, exceptions, reporting, and documentation.
  • You're technically confident. You're proficient in Microsoft Excel and can gather data, build spreadsheets, apply formulas, and create clear, polished reports for business leaders. You're also quick to learn new systems and applications.
  • You bring change and improvement experience. Experience supporting system conversions, implementations, testing, and process improvement initiatives is strongly preferred. Accredited ACH Professional (AAP) certification and a college degree are considered assets.
  • Values matter to you. You bring your real self to work and live our values of trust, teamwork, and accountability.

California residents - your privacy rights regarding your actual or prospective employment
This role has an expected salary range of $70,000 USD - $80,000 USD based on experience, qualifications, and location (the salary for different locations will be discussed during the interview). The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs, including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, Paid Time Off, Holidays, and 401(k), plus other special perks for our team members. Candidates hired to work in other locations will be subject to the pay range associated with that location. Additional total compensation and benefits details will be provided during the hiring process.
#LI-TA
**This position is not eligible for employment sponsorship**
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions
What you need to know
  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location
IL-Chicago, 70 W Madison St Fl 9
Employment Type
Regular
Weekly Hours
40
Skills
Analytical Thinking, Business Operations, Collaboration, Critical Thinking, Customer Service, Operations Support, Prioritization, Process Improvements, Technical Knowledge

What CIBC employees say

Hours and flexibility

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