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Accounts Manager Jobs in Delaware (NOW HIRING)

Develop and maintain strong relationships with customers, general contractors, and construction managers across assigned accounts and territories * Identify and qualify opportunities for integrated ...

Own and manage a portfolio of existing customer accounts with responsibility for renewal, retention, expansion, and growth objectives. * Drive customer engagement through proactive outbound phone and ...

Account Manager

Wilmington, DE · On-site

$120K - $165K/yr

The Key Account Manager will be responsible for managing a territory of existing industrial customers in North America and at the same time exploring and developing new markets, customers and ...

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Accounts Manager information

See Delaware salary details

$29.5K

$65.9K

$106.1K

How much do accounts manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for accounts manager in Delaware is $65,873.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,600.00 per year, depending on experience, location, and employer.

What is an accounts manager?

Accounts Managers are professionals responsible for managing relationships with a company's clients or customers. They serve as the main point of contact, ensuring client satisfaction, addressing concerns, and identifying opportunities to grow business relationships. Accounts Managers often coordinate between clients and internal teams to deliver services or products that meet client needs. Their role may also include negotiating contracts, managing budgets, and handling account renewals. Overall, Accounts Managers play a key role in maintaining and expanding a company's client base.

What are the key skills and qualifications needed to thrive as an accounts manager?

To thrive as an Accounts Manager, you need strong financial acumen, attention to detail, and a relevant degree in finance, accounting, or business administration. Familiarity with accounting software like QuickBooks or SAP, and sometimes certifications such as CPA, are often required. Excellent interpersonal, negotiation, and organizational skills help manage client relationships and resolve issues effectively. These competencies ensure accurate financial management, client satisfaction, and business growth in a competitive environment.

What are some common challenges accounts managers face when balancing multiple client accounts?

Accounts Managers often juggle competing priorities while ensuring each client receives timely and personalized attention. Managing varying client expectations, resolving issues quickly, and aligning internal resources can be demanding, especially during peak periods. Effective organization, clear communication, and proactive problem-solving are essential for maintaining strong client relationships and meeting account objectives. Collaboration with sales, finance, and support teams also plays a crucial role in delivering consistent, high-quality service.

How much do accounts managers earn?

Accounts managers typically earn a median annual salary ranging from $60,000 to $100,000, depending on experience, industry, and location. Senior or specialized accounts managers with certifications and strong client management skills can earn higher salaries and bonuses. Compensation often includes base pay, performance bonuses, and benefits.

What are the most commonly searched types of Accounts jobs in Delaware?

The most popular types of Accounts jobs in Delaware are:

What cities in Delaware are hiring for Accounts Manager jobs?

Cities in Delaware with the most Accounts Manager job openings:

Infographic showing various Accounts Manager job openings in Delaware as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $65,873 per year, or $31.7 per hour.

Account Manager- Commercial Insurance

Insurance Office of America

Dover, DE • On-site

Full-time

Medical, Retirement

Re-posted 8 days ago


Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 315 rated insurance


Job description

Description

Job Description:

Commercial Insurance Account Manager 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role:

We are seeking insurance professionals with 2 to 5 years of commercial insurance experience and an active P&C license, for current and future opportunities within our Account Management career path based on experience and licensing. Multiple experience levels considered, including Account Associate, Senior Account Associate and Account Manager Associate opportunities.

Provide administrative, technical, and customer service support to the account team and assigned clients. This role ensures accurate policy processing, supports new and renewal business, and maintains high service standards while minimizing risk exposure.

The scope, autonomy, and complexity of responsibilities increase by level, ranging from task execution (Account Associate) to independent account management and technical advisory (Account Manager Associate).

Core Responsibilities (All Levels)

Client Service & Support

  • Deliver proactive, responsive service to clients and internal teams
  • Communicate workload status and resolve service requests efficiently
  • Support strong client and team relationships

Policy Administration

  • Process endorsements, audits, cancellations, reinstatements
  • Manage certificates, ID cards, binders, invoices, and related documents
  • Support policy issuance and documentation accuracy

Business & Renewal Support

  • Assist or lead new and renewal business processes
  • Prepare submissions and proposals
  • Gather underwriting information and documentation

Systems & Workflow Management

  • Maintain accurate client and policy data in systems
  • Monitor activities and ensure timely task completion

Billing & Compliance

  • Resolve billing discrepancies and support collections
  • Ensure adherence to policies and minimize errors & omissions exposure

Level Differentiation

Account Associate (AA) (Non-Exempt)– Foundational

  • Executes transactional and administrative tasks
  • Supports workflows under close supervision
  • Assists with submissions and policy processing
  • Focused on accuracy, timeliness, and task completion

Senior Account Associate (SAA) (Non-Exempt)– Intermediate

  • Independently manage small or low-complexity accounts
  • Tracks renewals and ensures timely processing
  • Performs underwriting preparation and loss run analysis
  • Evaluates and negotiates coverage/pricing
  • Prepares proposals and binds coverage
  • Provides guidance to junior staff

Account Manager Associate (AMA) (Exempt) – Advanced

  • Operates with minimal supervision and increased autonomy
  • Manages full customer service lifecycle (billing, claims, coverage)
  • Leads renewal strategy, negotiation, and execution
  • Performs in-depth coverage analysis and advisory support
  • Handles more complex accounts and escalations
  • Demonstrates advanced technical expertise and leadership

Differences Summary

  • Account Associate: Task-driven, execution-focused, entry-level support
  • Senior Account Associate: Independent contributor, analytical, manages smaller accounts
  • Account Manager Associate: Advanced expertise, owns client experience, near Account Manager level

What We Offer: 

  • Competitive salaries and bonus potential 
  • Company-paid health insurance 
  • Paid holidays, vacations, and sick time 
  • 401K with employer match 
  • Professional growth and career progression opportunities 
  • Respectful culture and work/family life balance 
  • Community service commitment 
  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 45-75K annually, depending on role, experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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