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Accounting Software Technical Support Jobs (NOW HIRING)

Kiongroup

Technical Support Engineer

Salt Lake City, UT · On-site

This role is focused on software technical support, helping customers resolve application and system issues while ensuring a high level of customer satisfaction. This position is a blend of technical ...

Socket.dev

WI · On-site

This role is focused on software technical support, helping customers resolve application and system issues while ensuring a high level of customer satisfaction. This position is a blend of technical ...

Kiongroup

Technical Support Engineer

Wauwatosa, WI · On-site

This role is focused on software technical support, helping customers resolve application and system issues while ensuring a high level of customer satisfaction. This position is a blend of technical ...

Kiongroup

Technical Support Engineer

Plano, TX · On-site

This role is focused on software technical support, helping customers resolve application and system issues while ensuring a high level of customer satisfaction. This position is a blend of technical ...

Kiongroup

Technical Support Engineer

Atlanta, GA

This role is focused on software technical support, helping customers resolve application and system issues while ensuring a high level of customer satisfaction. This position is a blend of technical ...

nou Systems, Inc.

Software Technical Lead

Dayton, OH · On-site

$140K - $175K/yr

Software Technical Lead Dayton, OH, Wright-Patterson AFB, OH, US Salary Range: $140,000.00 To $175 ... Experience supporting NASIC, DoD, or Intelligence Community programs. Experience with the NASIC ...

Trident Systems Inc.

$100K - $185K/yr

Senior Software Technical Lead Full Time Employee Full-Time Fairfax, VA, US Salary Range: $100,000 ... Trident's integrated systems support the protection of the National Capital Region and various ...

CoreCivic

Technology Support Specialist

Appleton, MN · On-site

$31.59/hr

They provide hardware and software technical support to users of personal computers and associated equipment. Also they will coordinate technology services, maintenance, and training throughout the ...

Nou Systems Inc

Software Technical Lead

Dayton, OH · On-site

$140K - $175K/yr

We are pleased to announce the opening for a Software Technical Lead , who will join our Technical ... Experience supporting NASIC, DoD, or Intelligence Community programs. Experience with the NASIC ...

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Accounting Software Technical Support information

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How much do accounting software technical support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for accounting software technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is accounting software technical support?

Accounting Software Technical Support refers to the assistance provided to users of accounting software, such as QuickBooks, Xero, or Sage, to help them resolve technical issues, troubleshoot errors, and optimize software performance. Support specialists guide users through software setup, data migration, error resolution, and feature usage. They may also help with software updates, integrations, and ensure that users adhere to best practices for data security and compliance. Their goal is to ensure users can effectively manage their financial data and processes using the accounting software.

What are the key skills and qualifications needed to thrive as accounting software technical support?

To thrive as an Accounting Software Technical Support specialist, you need a solid understanding of accounting principles, technical troubleshooting skills, and often a background in finance or information technology. Familiarity with major accounting software platforms (such as QuickBooks, Xero, or Sage), ticketing systems, and remote support tools is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and translate complex technical concepts into accessible solutions. These skills ensure accurate and timely support, leading to higher customer satisfaction and efficient resolution of technical issues.

What are some common challenges faced in an accounting software technical support role, and how can they be effectively managed?

One frequent challenge in Accounting Software Technical Support is troubleshooting complex technical issues that may involve both software bugs and user error. These situations require strong problem-solving skills, patience, and clear communication to guide users through solutions. Additionally, support professionals often need to stay updated on software updates and regulatory changes to provide accurate guidance. Collaborating closely with development teams and providing feedback can also help address recurring issues efficiently. Building a solid knowledge base and fostering teamwork within the support department are key strategies for managing these challenges.

What are popular job titles related to Accounting Software Technical Support jobs?

For Accounting Software Technical Support jobs, the most frequently searched job titles are:

Accounting Software Technical Support jobs near you
Infographic showing various Accounting Software Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Support Engineer

Salt Lake City, UT • On-site

Kiongroup
See more jobs at Kiongroupexternal

Full-time

Posted 8 days ago

Job description

This role is focused on software technical support, helping customers resolve application and system issues while ensuring a high level of customer satisfaction.
This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities to work with AI technologies and industrial automation systems.We offer:
  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be$X-Y at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Logistics and Supply Chain Careers at Dematic | Dematic

Chart your path! Whether you are an engineer, customer service agent, supply chain expert, or salesperson, Dematic has a role for you.

    Tasks and Qualifications:

    This is What you Will Do in This Role:

    • Provide technical support to customers via phone, email, and chat.
    • Diagnose and troubleshoot software issues
    • Collaborate with the development team to resolve complex issues
    • Document and track customer issues and problems.
    • Assist in the creation of support documentation and knowledge base articles.
    • Conduct training sessions for customers on software usage.
    • Travel approximately 5% of the time to different customer locations and Dematic locations in the United States
    • Participate in an on-call rotation during non-business hours

    What We Are Looking For:

    • Bachelor's Degree (Computer Science, Software Engineering, or related field)
    • Proven experience in software support or a similar role
    • Strong problem solving skills and attention to detail.
    • Excellent communication skills, both written and verbal.
    • Experience with Oracle / MS SQL databases
    • Experience with Windows operatingsystems
    • Open to working with AI, preferably hands on experience.

    Preferred Skills:

    • Material handling experience
    • Experience with Java, Golang, or Python
    • Customer Service experience

    Apply