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Accounting Software Technical Support Jobs Near Me

Amicis Global

Technical Support

Columbus, OH · On-site

$20 - $22/hr

Provide high-quality end-user technical support related to enterprise software and hardware * Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of ...

Staffing

Be Seen First

Technical Support

Columbus, OH · On-site

$22 - $24/hr

... desk, or technical support Strong communication and interpersonal skills Experience handling ... and software troubleshooting Ability to work under pressure and manage multiple tasks High ...

New

Cart.com

Technical Support Specialist

Groveport, OH · On-site

Our enterprise-grade software, services and logistics infrastructure, including our own network of ... Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and ...

Cart.com

Technical Support Specialist

Groveport, OH · On-site

Our enterprise-grade software,servicesandlogisticsinfrastructure, including our own network of ... Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and ...

CFS

Senior Accountant

Columbus, OH · On-site

$100K - $120K/yr

Provide technical support and advice on management Senior Accountant Qualifications: * Minimum of 5 ... Proficiency in accounting software and Microsoft Office Suite * Excellent analytical, problem ...

CFS

Senior Accountant

Columbus, OH · On-site

$100K - $120K/yr

Provide technical support and advice on management Senior Accountant Qualifications: * Minimum of 5 ... Proficiency in accounting software and Microsoft Office Suite * Excellent analytical, problem ...

CFS

Senior Accountant

Columbus, OH · On-site

$100K - $120K/yr

Provide technical support and advice on management Senior Accountant Qualifications: * Minimum of 5 ... Proficiency in accounting software and Microsoft Office Suite * Excellent analytical, problem ...

New

CFS

Senior Accountant

Columbus, OH · On-site

$100K - $120K/yr

Provide technical support and advice on management Senior Accountant Qualifications: * Minimum of 5 ... Proficiency in accounting software and Microsoft Office Suite * Excellent analytical, problem ...

New

ABB

VFD Technical Support Specialist

OH · Remote

Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... Stay current with VFD technologies, software updates, and industry trends Our Team Dynamics Our ...

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Accounting Software Technical Support information

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How much do accounting software technical support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for accounting software technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
Accounting Software Technical Support jobs near you
A map of the United States highlighting the number of Accounting Software Technical Support job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Accounting Software Technical Support job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Technical Support

Columbus, OH • On-site

Amicis Global
See more jobs at Amicis Globalexternal

$20 - $22/hr

Contractor

Re-posted 8 days ago

Job description

Title: IT Technical Support
Location:   Columbus, OH
Duration: 12 Months
 
Executive Summary:
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, and uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first contact resolution and identifying opportunities to streamline/automate the agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best-in-class service.
Expectation of Role:
Customer Service Skills:
• Demonstrate active listening in order to gain an accurate understanding of the situation
• Being empathetic to the customer’s situation while also showcasing advocacy and ownership of seeking a resolution
• Acknowledging the sense of urgency for resolving the issue
• Create a positive customer support experience, build rapport and trust with end users through a professional attitude and approach to problem understanding
Communicate effectively:
• Producing accurate, detailed documentation consumable by end users, level two support, and problem management
• Maintain professionalism and netiquette to ensure messages are received as intended
• Respond timely via the chat platform to prevent delay or frustration
• Clearly document actions taken in the ticketing record for tracking and data analytics
Technical Proficiency:
• Leverage the chat tooling and ticketing platform effectively
• Provide high-quality end-user technical support related to enterprise software and hardware
• Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components
Culture Carrier:
• Demonstrate the ability to collaborate with others
• Display a safe and positive attitude
• Adhere to policies and procedures and act in the best interest of the overall firm
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Problem-solving skills
• Self-Motivated
• Two to five years of proven, qualified related work experience in a comparable complex and fast-paced work environment
• Preferred work experience in a technical support role, but not required
• Two to five years of chat experience***
Required Education:
• High school diploma or GED with relevant work experience