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Account Success Manager Jobs in Springdale, AR (NOW HIRING)

Customer Success Manager

Rogers, AR · On-site

$65K - $98K/yr

We are seeking a Customer Success Manager to join our Customer Success Team and play a key role in ... Monitor account health metrics and adoption indicators to identify at-risk customers and flag ...

Customer Success Manager

Rogers, AR · Hybrid

$65K - $98K/yr

We are seeking a Customer Success Manager to join our Customer Success Team and play a key role in ... Monitor account health metrics and adoption indicators to identify at-risk customers and flag ...

As a Customer Success Manager, you will serve as a critical link between customers and internal ... Collaboration and Account Growth: * Partner with the Sales, Data, Platform Operations, and ...

Relationship Management & Account Health * Build and maintain multi-threaded relationships within ... Provide guidance and informal mentorship to Client Success Specialists, sharing best practices on ...

Monitor account performance, keep projects on track, and implement structured programs to drive ... Success Management (CSM) experience or 3-5 years of professional business experience (Sales or ...

The Client Success Manager (CSM) serves as the primary day-to-day contact and relationship owner ... The main objective of this role is to drive client success and account growth through proactive ...

Account Manager

Springdale, AR · On-site

$110K - $220K/yr

Demonstrated success in developing and executing business strategies aligned with organizational goals. * Knowledge of SaaS, new product development, and customer success management. * Skilled in ...

Account Manager

Johnson, AR · On-site

$110K - $220K/yr

Demonstrated success in developing and executing business strategies aligned with organizational goals. * Knowledge of SaaS, new product development, and customer success management. * Skilled in ...

Account Manager

Gravette, AR · On-site

$110K - $220K/yr

Demonstrated success in developing and executing business strategies aligned with organizational goals. * Knowledge of SaaS, new product development, and customer success management. * Skilled in ...

Account Manager

Pea Ridge, AR · On-site

$110K - $220K/yr

Demonstrated success in developing and executing business strategies aligned with organizational goals. * Knowledge of SaaS, new product development, and customer success management. * Skilled in ...

Account Manager

Noel, MO · On-site

$110K - $220K/yr

Demonstrated success in developing and executing business strategies aligned with organizational goals. * Knowledge of SaaS, new product development, and customer success management. * Skilled in ...

Account Manager

Greenland, AR · On-site

$110K - $220K/yr

Demonstrated success in developing and executing business strategies aligned with organizational goals. * Knowledge of SaaS, new product development, and customer success management. * Skilled in ...

Account Manager

Lowell, AR · On-site

$110K - $220K/yr

Demonstrated success in developing and executing business strategies aligned with organizational goals. * Knowledge of SaaS, new product development, and customer success management. * Skilled in ...

Account Manager

Cave Springs, AR · On-site

$110K - $220K/yr

Demonstrated success in developing and executing business strategies aligned with organizational goals. * Knowledge of SaaS, new product development, and customer success management. * Skilled in ...

Account Manager

Bentonville, AR · On-site

$110K - $220K/yr

Demonstrated success in developing and executing business strategies aligned with organizational goals. * Knowledge of SaaS, new product development, and customer success management. * Skilled in ...

Account Manager

Fayetteville, AR · On-site

$110K - $220K/yr

Demonstrated success in developing and executing business strategies aligned with organizational goals. * Knowledge of SaaS, new product development, and customer success management. * Skilled in ...

Account Manager

Elm Springs, AR · On-site

$110K - $220K/yr

Demonstrated success in developing and executing business strategies aligned with organizational goals. * Knowledge of SaaS, new product development, and customer success management. * Skilled in ...

Account Manager

Farmington, AR · On-site

$110K - $220K/yr

Demonstrated success in developing and executing business strategies aligned with organizational goals. * Knowledge of SaaS, new product development, and customer success management. * Skilled in ...

Account Manager

Tontitown, AR · On-site

$110K - $220K/yr

Demonstrated success in developing and executing business strategies aligned with organizational goals. * Knowledge of SaaS, new product development, and customer success management. * Skilled in ...

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Showing results 1-20

Account Success Manager information

See Springdale, AR salary details

$26.1K

$58.2K

$93.7K

How much do account success manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for account success manager in Springdale, AR is $58,204.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $69,400.00 per year, depending on experience, location, and employer.

What is an account success manager?

An Account Success Manager is a professional responsible for ensuring that clients achieve their desired outcomes while using a company's products or services. They work closely with customers to understand their needs, provide solutions, and help them realize value from the company's offerings. Their role often includes onboarding, training, ongoing support, and serving as the main point of contact for client concerns. By fostering strong relationships, Account Success Managers help improve customer satisfaction and retention. They may also identify opportunities for account growth and upselling.

How does an account success manager typically collaborate with other teams to ensure client satisfaction?

Account Success Managers work closely with cross-functional teams such as sales, product, and customer support to address client needs and ensure ongoing satisfaction. They often serve as the main point of contact for clients, relaying feedback and coordinating solutions internally. Regular meetings and updates with these departments are common to stay aligned on client goals, address issues proactively, and identify opportunities for upselling or process improvements. This collaborative approach helps maintain strong client relationships and drives overall business success.

What are the key skills and qualifications needed to thrive as an account success manager, and why are they important?

To thrive as an Account Success Manager, you need strong relationship management, problem-solving abilities, and a background in business or customer service, often supported by a relevant degree. Familiarity with CRM software (like Salesforce), data analytics tools, and account management platforms is typically required. Exceptional communication, empathy, and proactive organizational skills help set top performers apart in this role. These competencies are crucial for building trust, ensuring client satisfaction, and driving long-term account growth.

What is the difference between Account Success Manager vs Customer Success Manager?

AspectAccount Success ManagerCustomer Success Manager
Primary FocusManaging specific client accounts to ensure retention and growthOverseeing overall customer experience and satisfaction across multiple accounts
Work EnvironmentOften client-facing, working closely with key accountsCollaborative, cross-functional teams, broader customer base
Required CredentialsRelevant industry experience, communication skillsSimilar credentials, often with customer service or account management background

While both roles focus on client success, the Account Success Manager concentrates on specific accounts to foster growth and retention, whereas the Customer Success Manager oversees the overall customer experience across multiple clients. Both roles require strong communication skills and industry knowledge, but their scope and daily responsibilities differ.

Customer Success Manager

SPS Commerce

Rogers, AR • On-site

$65K - $98K/yr

Other

Posted 11 days ago


SPS Commerce rating

9.0

Company rating: 9.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

34th of 247 rated software companies


Job description

Description:
SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!
Position Summary:
Position Summary:
We are seeking a Customer Success Manager to join our Customer Success Team and play a key role in managing and expanding the Emerging Market. In this role, you will manage a growing portfolio of 200+ CPG brands and drive scalable success processes that deliver consistent value. You will leverage modern tools including Claude AI to streamline communications, monitor KPIs, and manage operational tasks efficiently, allowing you to focus on strategic account initiatives and customer retention. This position is critical to establishing repeatable, high-impact CS operations as we expand this segment.
Key Responsibilities:
  • Manage a portfolio of 200+ CPG brand accounts (net ships up to $2M), ensuring consistent engagement and positive outcomes through scalable, technology-enabled processes.
  • Execute standardized onboarding and success planning processes.
  • Monitor account health metrics and adoption indicators to identify at-risk customers and flag escalation needs.
  • Implement adoption campaigns and targeted recommendations to drive product utilization and expand customer engagement.
  • Contribute to Go-To-Market strategy by gathering customer insights, documenting segment-specific needs, and recommending process improvements for GTM expansion.
  • Track and report on key CS metrics including customer satisfaction, renewal status, adoption rates, and expansion opportunities.
Required Qualifications:
  • High school diploma or equivalent; Bachelor's degree preferred.
  • 1-2 years of relevant experience in customer-facing roles (Sales, Support, Account Management, or similar), or relevant internship/project experience.
  • Familiarity with SaaS business models or experience supporting SaaS customers.
  • Strong written and verbal communication skills with ability to explain concepts clearly to diverse audiences.
  • Proficiency with CRM systems, spreadsheets, and experience with AI tools (or eagerness to learn).
  • Comfortable with data analysis and tracking metrics; able to interpret trends and report findings.
  • Organized, detail-oriented approach to managing multiple tasks and deadlines in a fast-paced environment.
  • Willingness to learn SPS Commerce products, the supply chain industry, and the CPG business landscape.

Location:
This role follows a hybrid work model, with regular in-office presence required at our Toronto or Rogers, AR office.
What We Offer:
At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The compensation range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more. SPS provides the annualized compensation range inclusive of base salary and annualized commission target for this role.
The total annualized on-target compensation range for this position is $65,400- $98,100 CAD. Actual compensation will be determined based on the factors listed above and may fall anywhere within the range.
SPS Commerce offers a comprehensive benefits package designed to support employees' health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.
Commitment to our Employees:
At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.
We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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