This role sits within our Customer Success team and owns a portfolio of SMB accounts. You'll be a ... What You'll Do Customer Relationship Management * Own a portfolio of SMB customer accounts and ...
This role sits within our Customer Success team and owns a portfolio of SMB accounts. You'll be a ... What You'll Do Customer Relationship Management * Own a portfolio of SMB customer accounts and ...
Enterprise Customer Success Manager
Seattle, WA · On-site
$132.89 - $166.11/hr
What you'll do As an Enterprise Customer Success Manager, you will serve as a financial technology ... You'll create and execute on account strategies tailored to each customer's business goals ...
Enterprise Customer Success Manager
Seattle, WA · On-site
$132.89 - $166.11/hr
What you'll do As an Enterprise Customer Success Manager, you will serve as a financial technology ... You'll create and execute on account strategies tailored to each customer's business goals ...
This role sits within our Customer Success team and owns a portfolio of SMB accounts. You'll be a ... What You'll Do Customer Relationship Management * Own a portfolio of SMB customer accounts and ...
Quick apply
This role sits within our Customer Success team and owns a portfolio of SMB accounts. You'll be a ... What You'll Do Customer Relationship Management * Own a portfolio of SMB customer accounts and ...
Role Overview As a Customer Success Manager (CSM) at Zenoti, you will play a critical role in ... Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and ...
New
Role Overview As a Customer Success Manager (CSM) at Zenoti, you will play a critical role in ... Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and ...
New
This role sits within our Customer Success team and owns a portfolio of SMB accounts. You'll be a ... What You'll Do Customer Relationship Management * Own a portfolio of SMB customer accounts and ...
This role sits within our Customer Success team and owns a portfolio of SMB accounts. You'll be a ... What You'll Do Customer Relationship Management * Own a portfolio of SMB customer accounts and ...
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Customer Success Manager (REMOTE)
Seattle, WA · Remote
$65K - $75K/yr
Customer Success Manager You'll manage a portfolio of clients and be directly accountable for ... You know which accounts are healthy, which need attention, and which have untapped potential before ...
Quick apply
Be Seen First
Customer Success Manager (REMOTE)
Seattle, WA · Remote
$65K - $75K/yr
Customer Success Manager You'll manage a portfolio of clients and be directly accountable for ... You know which accounts are healthy, which need attention, and which have untapped potential before ...
Customer Success Manager - Federal
Seattle, WA · On-site
$120 - $140/hr
Citizen (mandatory for federal work) * 3-7 years of experience in Customer Success, Program Management, or Federal Account Management * Experience working with U.S. federal agencies (civilian or ...
Customer Success Manager - Federal
Seattle, WA · On-site
$120 - $140/hr
Citizen (mandatory for federal work) * 3-7 years of experience in Customer Success, Program Management, or Federal Account Management * Experience working with U.S. federal agencies (civilian or ...
Role Overview As a Customer Success Manager (CSM) at Zenoti, you will play a critical role in ... Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and ...
Role Overview As a Customer Success Manager (CSM) at Zenoti, you will play a critical role in ... Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and ...
S. Citizen (mandatory for federal work) 3-7 years of experience in Customer Success, Program Management, or Federal Account Management Experience working with U.S. federal agencies (civilian or ...
S. Citizen (mandatory for federal work) 3-7 years of experience in Customer Success, Program Management, or Federal Account Management Experience working with U.S. federal agencies (civilian or ...
You're working your accounts like a portfolio: knowing who's at risk before they ask, spotting the ... Success, Account Management, Customer Experience, Project Management, or a comparable customer ...
Quick apply
You're working your accounts like a portfolio: knowing who's at risk before they ask, spotting the ... Success, Account Management, Customer Experience, Project Management, or a comparable customer ...
Role Overview As a Customer Success Manager (CSM) at Zenoti, you will play a critical role in ... Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and ...
Role Overview As a Customer Success Manager (CSM) at Zenoti, you will play a critical role in ... Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and ...
Customer Success Manager (Remote)
Kirkland, WA · On-site +1
$68/hr
You're working your accounts like a portfolio: knowing who's at risk before they ask, spotting the ... Success, Account Management, Customer Experience, Project Management, or a comparable customer ...
Customer Success Manager (Remote)
Kirkland, WA · On-site +1
$68/hr
You're working your accounts like a portfolio: knowing who's at risk before they ask, spotting the ... Success, Account Management, Customer Experience, Project Management, or a comparable customer ...
Collaborate with customer stakeholders, technical account teams, and internal teams to address ... Work you'll do As a Deployment Success Manager on the Customer team, you will be responsible for:
Collaborate with customer stakeholders, technical account teams, and internal teams to address ... Work you'll do As a Deployment Success Manager on the Customer team, you will be responsible for:
Customer Success Manager (Remote)
Redmond, WA · Remote
$116K - $193K/yr
Minimum 4 years of relatable work experience required in customer success, account management or ... related field * Healthcare industry experience with knowledge of clinical operations, patient care ...
Customer Success Manager (Remote)
Redmond, WA · Remote
$116K - $193K/yr
Minimum 4 years of relatable work experience required in customer success, account management or ... related field * Healthcare industry experience with knowledge of clinical operations, patient care ...
As a Customer Success Manager, you'll coordinate vendor relationships, execute tactical business ... Account Management, Vendor Management, and/or relevant experience in Buying, Planning, or ...
As a Customer Success Manager, you'll coordinate vendor relationships, execute tactical business ... Account Management, Vendor Management, and/or relevant experience in Buying, Planning, or ...
As a Customer Success Manager, you'll coordinate vendor relationships, execute tactical business ... Account Management, Vendor Management, and/or relevant experience in Buying, Planning, or ...
As a Customer Success Manager, you'll coordinate vendor relationships, execute tactical business ... Account Management, Vendor Management, and/or relevant experience in Buying, Planning, or ...
Role Overview As a Customer Success Lead at Zenoti, you will play a critical role in ensuring our ... Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and ...
Role Overview As a Customer Success Lead at Zenoti, you will play a critical role in ensuring our ... Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and ...
Strategic Client Success Manager
Seattle, WA · On-site +1
$150K - $170K/yr
Key Responsibilities 1. Strategic Account Ownership * Own the end-to-end client lifecycle for ... client success * Experience managing employer accounts and working directly with HR or Benefits ...
Strategic Client Success Manager
Seattle, WA · On-site +1
$150K - $170K/yr
Key Responsibilities 1. Strategic Account Ownership * Own the end-to-end client lifecycle for ... client success * Experience managing employer accounts and working directly with HR or Benefits ...
Senior Customer Success Manager
$85K - $110K/yr
Role Overview As a Customer Success Lead at Zenoti, you will play a critical role in ensuring our ... Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and ...
Quick apply
Senior Customer Success Manager
$85K - $110K/yr
Role Overview As a Customer Success Lead at Zenoti, you will play a critical role in ensuring our ... Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and ...
Lead Customer Success Manager
$135K - $140K/yr
Role Overview As a Customer Success Manager (CSM) at Zenoti, you will play a critical role in ... Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and ...
New
Quick apply
Lead Customer Success Manager
$135K - $140K/yr
Role Overview As a Customer Success Manager (CSM) at Zenoti, you will play a critical role in ... Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and ...
New
Account Success Manager information
See Renton, WA salary details
$33.3K - $41.2K
5% of jobs
$41.2K - $49K
11% of jobs
$53.8K is the 25th percentile. Wages below this are outliers.
$49K - $56.9K
15% of jobs
$56.9K - $64.7K
14% of jobs
The median wage is $67.7K / yr.
$64.7K - $72.6K
14% of jobs
$72.6K - $80.4K
12% of jobs
$84.9K is the 75th percentile. Wages above this are outliers.
$80.4K - $88.3K
9% of jobs
$88.3K - $96.1K
7% of jobs
$96.1K - $104K
6% of jobs
$104K - $111.8K
4% of jobs
$111.8K - $119.7K
3% of jobs
$33.3K
$74.3K
$119.7K
How much do account success manager jobs pay per year?
As of Aug 22, 2026, the average yearly pay for account success manager in Renton, WA is $74,322.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $88,600.00 per year, depending on experience, location, and employer.
What is an account success manager?
An Account Success Manager is a professional responsible for ensuring that clients achieve their desired outcomes while using a company's products or services. They work closely with customers to understand their needs, provide solutions, and help them realize value from the company's offerings. Their role often includes onboarding, training, ongoing support, and serving as the main point of contact for client concerns. By fostering strong relationships, Account Success Managers help improve customer satisfaction and retention. They may also identify opportunities for account growth and upselling.
How does an account success manager typically collaborate with other teams to ensure client satisfaction?
Account Success Managers work closely with cross-functional teams such as sales, product, and customer support to address client needs and ensure ongoing satisfaction. They often serve as the main point of contact for clients, relaying feedback and coordinating solutions internally. Regular meetings and updates with these departments are common to stay aligned on client goals, address issues proactively, and identify opportunities for upselling or process improvements. This collaborative approach helps maintain strong client relationships and drives overall business success.
What are the key skills and qualifications needed to thrive as an account success manager, and why are they important?
To thrive as an Account Success Manager, you need strong relationship management, problem-solving abilities, and a background in business or customer service, often supported by a relevant degree. Familiarity with CRM software (like Salesforce), data analytics tools, and account management platforms is typically required. Exceptional communication, empathy, and proactive organizational skills help set top performers apart in this role. These competencies are crucial for building trust, ensuring client satisfaction, and driving long-term account growth.
What is the difference between Account Success Manager vs Customer Success Manager?
| Aspect | Account Success Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Managing specific client accounts to ensure retention and growth | Overseeing overall customer experience and satisfaction across multiple accounts |
| Work Environment | Often client-facing, working closely with key accounts | Collaborative, cross-functional teams, broader customer base |
| Required Credentials | Relevant industry experience, communication skills | Similar credentials, often with customer service or account management background |
While both roles focus on client success, the Account Success Manager concentrates on specific accounts to foster growth and retention, whereas the Customer Success Manager oversees the overall customer experience across multiple clients. Both roles require strong communication skills and industry knowledge, but their scope and daily responsibilities differ.
What job categories do people searching Account Success Manager jobs in Renton, WA look for?
The top searched job categories for Account Success Manager jobs in Renton, WA are:
What cities near Renton, WA are hiring for Account Success Manager jobs?
Cities near Renton, WA with the most Account Success Manager job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 25 days ago
Job description
About Humanly
Humanly builds AI-native hiring software that turns recruiting from a reactive scramble into a predictable system. Built for hourly, frontline, and high-volume hiring, we don't just give teams tools - we deliver pre-vetted, ready-to-hire candidates on demand. Our AI conducts over 9,000 interviews a day for hundreds of customers, including Microsoft, Domino's, MGM Resorts, and Massage Envy.
We recently closed a $25M Series B, and we're using it to accelerate what's already working: expanding the platform, growing the team, and deepening our reach with the companies who rely on us. Headquartered in Bellevue, WA with a team that spans the globe, we're at the stage where the foundation is built, the momentum is real, and the ceiling is wherever we decide to put it.
We call ourselves Human Beans. We take ownership, move fast, and care about doing the right thing - for our customers, for candidates, and for each other. AI is core to what we build, and we're intentionally building a workplace where it's embedded in how we work too. We know the future is changing, and we're changing with it. If that's the kind of place where you do your best work, we'd love to meet you.
The Role
We're looking for a Customer Success Manager to help our SMB customers get value quickly from Humanly.
This role sits within our Customer Success team and owns a portfolio of SMB accounts. You'll be a trusted partner to customers-building relationships, helping them adopt the product, and making sure they see measurable outcomes.
This is a great fit for someone earlier in their Customer Success career, or someone transitioning from recruiting/TA/HR into Customer Success. Prior recruiting experience is helpful, but not required; we'll train you on the recruiting concepts you need to be successful.
You'll work closely with our Product, Support, Implementation, and Growth teams while serving as the primary advocate for your customers. As Humanly continues to scale, you'll have the opportunity to help shape our customer success processes, playbooks, and customer engagement best practices.
Why are we excited about this role?
Humanly is entering a new phase of growth, serving increasingly sophisticated recruiting organizations with complex hiring needs. Our customers expect more than software, they expect expertise, guidance, and partnership.
This role sits at the center of that mission.
The right person will help recruiting teams modernize how they hire, leverage AI responsibly, and achieve measurable recruiting outcomes. You'll directly influence customer retention, adoption, expansion, and product feedback while building trusted relationships with some of the most innovative talent acquisition teams in the market.
What You'll Do
Customer Relationship Management
1-3 years of customer-facing experience (or equivalent)
Ideal Backgrounds: Recruiter/TA, Staffing, Customer Support, Implementation/Onboarding, Account Coordinator, Junior CSM, HR/People Ops, HR Tech Customer Success.
What We Offer
Humanly builds AI-native hiring software that turns recruiting from a reactive scramble into a predictable system. Built for hourly, frontline, and high-volume hiring, we don't just give teams tools - we deliver pre-vetted, ready-to-hire candidates on demand. Our AI conducts over 9,000 interviews a day for hundreds of customers, including Microsoft, Domino's, MGM Resorts, and Massage Envy.
We recently closed a $25M Series B, and we're using it to accelerate what's already working: expanding the platform, growing the team, and deepening our reach with the companies who rely on us. Headquartered in Bellevue, WA with a team that spans the globe, we're at the stage where the foundation is built, the momentum is real, and the ceiling is wherever we decide to put it.
We call ourselves Human Beans. We take ownership, move fast, and care about doing the right thing - for our customers, for candidates, and for each other. AI is core to what we build, and we're intentionally building a workplace where it's embedded in how we work too. We know the future is changing, and we're changing with it. If that's the kind of place where you do your best work, we'd love to meet you.
The Role
We're looking for a Customer Success Manager to help our SMB customers get value quickly from Humanly.
This role sits within our Customer Success team and owns a portfolio of SMB accounts. You'll be a trusted partner to customers-building relationships, helping them adopt the product, and making sure they see measurable outcomes.
This is a great fit for someone earlier in their Customer Success career, or someone transitioning from recruiting/TA/HR into Customer Success. Prior recruiting experience is helpful, but not required; we'll train you on the recruiting concepts you need to be successful.
You'll work closely with our Product, Support, Implementation, and Growth teams while serving as the primary advocate for your customers. As Humanly continues to scale, you'll have the opportunity to help shape our customer success processes, playbooks, and customer engagement best practices.
Why are we excited about this role?
Humanly is entering a new phase of growth, serving increasingly sophisticated recruiting organizations with complex hiring needs. Our customers expect more than software, they expect expertise, guidance, and partnership.
This role sits at the center of that mission.
The right person will help recruiting teams modernize how they hire, leverage AI responsibly, and achieve measurable recruiting outcomes. You'll directly influence customer retention, adoption, expansion, and product feedback while building trusted relationships with some of the most innovative talent acquisition teams in the market.
What You'll Do
Customer Relationship Management
- Own a portfolio of SMB customer accounts and serve as their primary contact.
- Build trusted relationships with recruiters, recruiting leaders, operations teams, and executive stakeholders.
- Lead regular customer meetings, business reviews, and strategic planning discussions.
- Advocate for customer needs internally across Product, Support, Engineering, and Revenue teams.
- Drive adoption and utilization of Humanly's products across customer organizations.
- Help customers establish success metrics and achieve measurable business outcomes.
- Monitor customer health and proactively identify risks, opportunities, and engagement trends.
- Deliver training, enablement, and change management support to ensure long-term customer success.
- Understand customer hiring workflows, recruiting challenges, and business objectives.
- Analyze customer usage data and hiring performance metrics to identify optimization opportunities.
- Prepare and deliver Quarterly Business Reviews (QBRs) and executive presentations.
- Share recruiting best practices and industry insights that help customers improve hiring outcomes.
- Own customer retention and renewal outcomes for your portfolio.
- Identify cross-sell expansion opportunities and partner with our Growth team when appropriate.
- Strengthen executive relationships that support long-term customer partnerships.
- Gather and communicate customer feedback to influence product direction and roadmap discussions.
1-3 years of customer-facing experience (or equivalent)
- Experience in a role where you supported customers or stakeholders and drove outcomes-Customer Success, Recruiting/Talent Acquisition, Staffing, Sales/Account Management, Implementation, Support, HR/People Ops, or a similar customer-facing function.
- Familiarity with recruiting workflows, hiring processes, or candidate experience is great-but not required. If you're a former recruiter or TA practitioner looking to change careers, we'd love to hear from you.
- You can manage multiple priorities and customer conversations, communicate clearly with a range of stakeholders, and keep customers moving forward with clear next steps (we'll help you build deeper CS strategy over time).
- You are comfortable leading executive conversations, facilitating business reviews, presenting data-driven insights, and influencing stakeholders..
- You can interpret customer data, identify trends, and translate metrics into actionable recommendations for customers.
- You're already leveraging AI tools to improve productivity, communication, research, analysis, and customer engagement-not just curious about AI, but actively using it.
- You thrive in growing organizations and enjoy helping create processes, playbooks, and best practices. You see opportunities for improvement and take ownership of making things better.
- You genuinely enjoy helping customers succeed and balancing customer needs with business objectives.
- You ask great questions, take feedback well, and enjoy learning new tools, products, and industry concepts.
- Experience working at an ATS, recruiting technology, HR technology, or staffing company.
- Experience as a recruiter, recruiting manager, recruiting operations leader, or talent acquisition leader.
- Experience managing SaaS renewals, customer health programs, or expansion opportunities.
- Familiarity with CRM systems, customer success platforms, and business intelligence tools.
- Experience supporting mid-market and enterprise customers.
Ideal Backgrounds: Recruiter/TA, Staffing, Customer Support, Implementation/Onboarding, Account Coordinator, Junior CSM, HR/People Ops, HR Tech Customer Success.
What We Offer
- Collaborate with a diverse and passionate team dedicated to transforming the hiring landscape
- Competitive compensation + equity
- Company sponsored medical, dental, and vision plans for employees
- Learning & development stipend
- Wellness stipend
- 401(k) program
- 12 weeks fully paid parental leave
- Flexible PTO
- Recognition programs and prizes
- Company retreats and team building events!