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Account Success Manager Jobs in Oregon (NOW HIRING)

Steer

Enterprise Customer Success Manager

OR · Remote

You are a strategic, proactive account owner who can build deep trust with both C-suite executives ... Demonstrated success managing the entire post-sale lifecycle, including renewals, expansions ...

Internova Travel Group

Customer Success Manager

... Success Manager to manage travel clients and increase adoption of our OBT, Altour One! The ideal ... They will also help incubate accounts for graduation into higher tiers as usage and complexity ...

iCIMS

Customer Success Manager

Salem, OR · On-site

$70K - $80K/yr

Monitor account health in Gainsight; identify risks early, communicate impact, and implement mitigation plans. * Deliver adoption insights and success narratives to support Account Management in EBRs ...

RLDatix

Customer Success Manager, Cohort

The Customer Success Manager will will actively participate in onboarding new clients, tracking and managing account health and sentiment, and ensuring and growing successful usage of RLDatix ...

Typeform

OR · On-site

About the Role As a Customer Success Manager, you will be primarily responsible for partnering with ... Deliver account reviews and information around trends to leadership and cross functional teams

Trimble

Customer Success Manager

Lake Oswego, OR · On-site

Drive Business Value as our Next Customer Success Manager! Are you a proactive relationship-builder ... Champion account stewardship by proactively identifying and mitigating risks to ensure high revenue ...

InvoiceCloud

OR

Job Details The Customer Success Manager builds strong, strategic partnerships with a defined group ... Proficiency with Microsoft Office tools and Salesforce Travel Periodic travel to key accounts for ...

Cresta

AI Success Manager

OR · On-site +1

Account Ownership: Maintain overall account health across a portfolio, including renewals and risk awareness. Run periodic business reviews as needed and drive project management on progress and ...

Ylopo

Strategic Client Success Manager

OR · Remote

$70K - $80K/yr

Coordinate the involvement of other Ylopo personnel including executive leadership, account growth ... of customer success management experience * 5+ years of experience within SaaS and enterprise ...

CARET

$90K - $100K/yr

The Enterprise CSM will own a portfolio of enterprise accounts, partnering closely with Sales ... Success in this role requires strong executive presence, consultative account management skills ...

Lifted

OR · On-site

... Success, Account Management, or Sales with direct responsibility for retention targets; experience with large Enterprise customers * Experience with consumption-based business models, and HR tech, ...

Numerator

$80K - $100K/yr

... Customer Success Manager on the Enterprise Team, you will own post-onboarding customer ... You will be expected to move beyond tactical account support and operate as a trusted advisor and ...

Autodesk

OR · On-site

$75K - $135K/yr

Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers ... Prioritize accounts based on growth potential, risk, and strategic importance * Adoption & Value ...

Numerator

$80K - $100K/yr

... Customer Success Manager on the Enterprise Team, you will own post-onboarding customer ... You will be expected to move beyond tactical account support and operate as a trusted advisor and ...

Yoodli AI Roleplays

Growth Customer Success Manager

OR · Remote

$125K - $150K/yr

Proven track record of managing enterprise accounts, driving adoption, and achieving customer success metrics * Experience shaping and executing customer experience strategies for enterprise ...

GHX

Customer Success Manager, III

OR · Remote

The Customer Success Manager III will be responsible for leading the development and successful execution of customer specific account plans with a subset of GHXs customers. The CSM III will own ...

Motive

OR

Exceptional account management skills and project management skills with strict attention to detail ... Strategic Accounts Customer Success Managers (CSM) own a book of business averaging 5-8 clients or ...

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Showing results 21-40

All JobsAccount Success JobsAccount Success Manager JobsAccount Success Manager Jobs in Oregon

Account Success Manager information

See Oregon salary details

$31.2K

$69.6K

$112.1K

How much do account success manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for account success manager in Oregon is $69,586.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $83,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an account success manager, and why are they important?

To thrive as an Account Success Manager, you need strong relationship management, problem-solving abilities, and a background in business or customer service, often supported by a relevant degree. Familiarity with CRM software (like Salesforce), data analytics tools, and account management platforms is typically required. Exceptional communication, empathy, and proactive organizational skills help set top performers apart in this role. These competencies are crucial for building trust, ensuring client satisfaction, and driving long-term account growth.

What is the difference between Account Success Manager vs Customer Success Manager?

AspectAccount Success ManagerCustomer Success Manager
Primary FocusManaging specific client accounts to ensure retention and growthOverseeing overall customer experience and satisfaction across multiple accounts
Work EnvironmentOften client-facing, working closely with key accountsCollaborative, cross-functional teams, broader customer base
Required CredentialsRelevant industry experience, communication skillsSimilar credentials, often with customer service or account management background

While both roles focus on client success, the Account Success Manager concentrates on specific accounts to foster growth and retention, whereas the Customer Success Manager oversees the overall customer experience across multiple clients. Both roles require strong communication skills and industry knowledge, but their scope and daily responsibilities differ.

How does an account success manager typically collaborate with other teams to ensure client satisfaction?

Account Success Managers work closely with cross-functional teams such as sales, product, and customer support to address client needs and ensure ongoing satisfaction. They often serve as the main point of contact for clients, relaying feedback and coordinating solutions internally. Regular meetings and updates with these departments are common to stay aligned on client goals, address issues proactively, and identify opportunities for upselling or process improvements. This collaborative approach helps maintain strong client relationships and drives overall business success.

What is an account success manager?

An Account Success Manager is a professional responsible for ensuring that clients achieve their desired outcomes while using a company's products or services. They work closely with customers to understand their needs, provide solutions, and help them realize value from the company's offerings. Their role often includes onboarding, training, ongoing support, and serving as the main point of contact for client concerns. By fostering strong relationships, Account Success Managers help improve customer satisfaction and retention. They may also identify opportunities for account growth and upselling.
What are popular job titles related to Account Success Manager jobs in Oregon? For Account Success Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Account Success Manager jobs in Oregon look for? The top searched job categories for Account Success Manager jobs in Oregon are:
What cities in Oregon are hiring for Account Success Manager jobs? Cities in Oregon with the most Account Success Manager job openings:
Account Success Manager jobs near you
Infographic showing various Account Success Manager job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $69,586 per year, or $33.5 per hour.

Enterprise Customer Success Manager

Steer

OR • Remote

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

About the Role

As an Enterprise Customer Success Manager, you will own and grow relationships with Steer's largest, most complex, and multi-location accounts. Sitting within a collaborative, high-energy team, your mission is to drive executive alignment, lead QBRs, and coordinate cross-functional initiatives to ensure our most important customers are retained and positioned for expansion. Beyond managing your book, you will help shape the future of Enterprise CS at Steer-building the strategic playbooks and defining how we support complex accounts at scale.

You Are
  • An Expert Relationship Builder: You are a strategic, proactive account owner who can build deep trust with both C-suite executives and day-to-day operational contacts.
  • Comfortable with Complexity: You thrive when managing large, multi-location customers with competing priorities, high expectations, and multi-stakeholder dynamics.
  • A Structure Builder: You are energized by the "grey area" and love building order out of chaos. You want to help design the playbook for strategic accounts, not just execute an existing one.
  • Commercially Minded & Composed: You are highly organized, focused on driving business value, and able to remain calm under pressure while balancing customer advocacy with internal capacity.
You Will
  • Own the Enterprise Lifecycle: Drive end-to-end management of strategic accounts, including account planning, QBRs, renewal readiness, and expansion identification.
  • Build the Strategic Playbook: Help design Steer's enterprise CS framework, defining how we proactively support and scale our highest-value accounts.
  • Champion Cross-Functional Alignment: Partner with Support, Onboarding, Product, Sales, and RevOps to resolve complex escalations and translate customer feedback into internal action plans.
  • Mitigate Risk & Drive Growth: Create clear account plans for top-tier accounts to give the broader team visibility into enterprise health, revenue risks (GRR), and net revenue opportunities (NRR).
  • Streamline Executions: Lead smooth onboarding transitions, coordinate reporting and campaign strategies, and resolve complex issues before they become urgent.
You HaveMust Have
  • Enterprise Mastery: 5+ years of experience managing complex, strategic B2B SaaS accounts (ideally multi-location or enterprise-scale).
  • Commercial Acumen: A proven history of driving world-class retention metrics; you know how to protect the core business (GRR) while identifying upsells to boost NRR.
  • Executive Communication: Exceptional presentation, project management, and relationship skills, with the ability to command a room of executive stakeholders.
  • Lifecycle Oversight: Demonstrated success managing the entire post-sale lifecycle, including renewals, expansions, health tracking, and cross-functional initiatives.

Nice to Have

  • Industry Experience: Familiarity with automotive, franchise, or Multi-Shop Operator (MSO) business models.
  • CS Ecosystem Tech: Experience using HubSpot, Slack, Google Workspace, or dedicated Customer Success platforms.
  • Playbook Design: Prior experience assisting with customer onboarding design, integrations, marketing SaaS, or building CS frameworks from scratch.
Interview Process

1. Initial Screen - 30 min with Lead Recruiter

2. Hiring Manager Interview - 45 min with Head of Success

3. Case Study Presentation - 60 min Assignment

4. Peer Interview - 30 min with Sr. CSM

    Problem Solving Exercise - 60 min with Head of People

5. Reference Checks

*We also require completion of the Wonderlic Assessment before the end of the process.  This is done independently and takes about 20-30min.

 We Offer
  • 100% remote work environment
  • Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical)
  • Equity package
  • Flexible PTO with a 15-day minimum
  • Generous Parental Leave
  • FSA and HSA options
  • 401(k)
  • Growth & Wellness Stipend
  • WFH Equipment
  • Chance to work with the latest technology
  • A collaborative, high-ownership culture with clear opportunities for career growth

Apply