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Account Services Associate Jobs (NOW HIRING)

The Account Services Specialist for Government Investment Pool Division provides support to cities ... Our nationwide presence in 400 locations across 44 states provides our associates with extensive ...

The Account Services Specialist for Government Investment Pool Division provides support to cities ... Our nationwide presence in 400 locations across 44 states provides our associates with extensive ...

SUMMARY The Manager, Account Services oversees the Transfer Agent Operations Team, interacting ... Manages associates within department including, but not limited to, hiring, training, and ...

As the Client Services Associate, you'll serve as the operational backbone of the practice, managing client onboarding, account administration, correspondence, CRM activity and day-to-day service ...

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Prepare, process, and track various new account, account maintenance, transfer, cash movement, and ... Work collaboratively with other Client Support Services Associates to balance workload and support ...

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How much do account services associate jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for account services associate in the United States is $22.07, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $25.00 per hour, depending on experience, location, and employer.

What does an Account Services Associate do?

An Account Services Associate typically supports client accounts within a company, assisting with tasks such as managing client inquiries, processing account requests, maintaining accurate records, and coordinating with internal teams to ensure client satisfaction. They play a key role in resolving issues, updating account information, and facilitating communication between clients and the business. This position often requires strong organizational, communication, and problem-solving skills to meet client needs efficiently.

What are the key skills and qualifications needed to thrive as an Account Services Associate?

To thrive as an Account Services Associate, you need strong customer service skills, attention to detail, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to manage multiple tasks efficiently help professionals stand out in this role. These skills ensure effective client support, accurate account management, and contribute to overall customer satisfaction and retention.

How does an Account Services Associate typically collaborate with other departments to support client needs?

As an Account Services Associate, you'll frequently work with teams such as sales, marketing, and customer support to ensure client requests are addressed efficiently. You may coordinate with the sales team to clarify client requirements, relay feedback to product or service teams, and work with billing or finance for account-related inquiries. Effective communication and organization are key, as you'll often act as a liaison to help resolve issues and ensure a seamless client experience. This collaborative environment helps you build a broad understanding of company operations while contributing directly to client satisfaction.

What is an account services associate?

An account services associate is a professional responsible for managing client accounts, providing support, resolving issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and require strong communication and organizational skills to handle client needs effectively.

What cities are hiring for Account Services Associate jobs?

Cities with the most Account Services Associate job openings:

What are the most commonly searched types of Account Services jobs?

The most popular types of Account Services jobs are:

What states have the most Account Services Associate jobs?

States with the most job openings for Account Services Associate jobs include:

Infographic showing various Account Services Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,916 per year, or $22.1 per hour.

Account Services Specialist

Hilltop Holdings

Dallas, TX • On-site

Other

Posted 29 days ago


Job description


HilltopSecurities is looking to hire an Account Services Specialist. The Account Services Specialist for Government Investment Pool Division provides support to cities, school districts, counties and other government entity participants. Primary responsibility is to assist prospective entities with the enrollment and onboarding process and current participants with any new account or account maintenance requests as well as any other account inquiries.
Responsibilities
  • Process account paperwork for new and existing participants for local government investment pools.
  • Work with clients to set up new accounts, update changes to bank wiring and ACH information, make changes to authorized account representatives as well as address any miscellaneous change.
  • Detailed data entry of account information to department's database and mainframe systems
  • Assist participants with research requests and providing account reports as needed.
  • Work closely with online system security personnel to add, delete or modify user access, reset online credentials and assist in periodic user reviews.
  • Assist the Funds Transfer Representative in answering participant phone, email, fax and online inquiries.
  • Perform prescreening of participant and prospective participant investment policies and prepare certification letters for supervisory review as well as completion of client audit confirmations.
  • Maintain participant files, prepare enrollment packets and new participant electronic binders, distribute department mail, scan participant documentation and update account records, and assist with projects as assigned.
  • Preparation of monthly program newsletters and other department reports using Adobe InDesign and Harvard Graphics.
Qualifications
  • Background in banking with 3-5 years' experience particularly in new accounts and customer service.
  • Accurate and timely data entry skills are a must and attention to detail is critical.
  • Excellent interpersonal, organizational, and writing skills with the ability to prioritize multiple tasks while meeting deadlines.
  • Ability to manage and prioritize multiple concurrent tasks in a timely manner in a high paced environment
  • Computer skills required include Microsoft Outlook, Word, Excel, PowerPoint and SharePoint.

The statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required and may be changed at the discretion of the Company.
About Us
At HilltopSecurities, we believe in building noble and collaborative relationships that enrich the financial future of individuals, businesses and communities. With an extensive portfolio of products, we deliver a broad range of investment banking and related financial services that help our clients achieve their definition of success. As a subsidiary of HilltopHoldings, which also encompasses PlainsCapital Bank, and PrimeLending, we have the financial strength and stability that has withstood the test of time. Our nationwide presence in 400 locations across 44 states provides our associates with extensive opportunities to grow their careers in a diverse organization that truly values relationship capital above all else.
About the Team
With 75 years in the financial industry, HilltopSecurities' Public Finance department stands among the best firms nationwide, ranking second in municipal advisories in the country. Our team of over 200 professionals develop over 1,100 financings each year on average. As part of HilltopSecurities' Public Finance department, you have the opportunity to support public entities' financing efforts across a variety of sectors such as toll roads, airports, hotels, higher education, health care, and more, in addition to public-private partnerships. You are given the responsibility to analyze and structure deals for clients across all sectors. Our use of industry-specific software packages allows us to conduct extensive financial analysis and present proposals and detailed presentations to our clients. We work to better the lives of those around us, and we start with those who trust us with moving our communities forward. We are dedicated to serving the public and are proud to work with clients across the country.