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Account Manager Jobs in Waterloo, ON (NOW HIRING)

Key Account Manager, Nuclear

Cambridge, ON · On-site

CA$100K - CA$137K/yr

As a Key Account Manager you will leverage existing relationships with all levels in customer organizations incl. senior management, develop new relationships with business unit leaders to understand ...

Join HUB as an Account Manager, Personal Lines Insurance Are you passionate about building relationships, delivering tailored insurance solutions, and making a real impact for clients? HUB ...

Join HUB as an Account Manager, Personal Lines Insurance Are you passionate about building relationships, delivering tailored insurance solutions, and making a real impact for clients? HUB ...

Marketing Account Supervisor

Waterloo, ON · Remote

CA$75K - CA$85K/yr

We combine management consultancy with marketing agency expertise, all backed by marketing science ... Who We're Looking For We're looking for an experienced, commercially minded Account Supervisor to ...

Enterprise & Strategic Account Management: A proven track record opening, developing, and expanding high-value enterprise-level accounts. * Complex Solution Selling: Direct experience navigating ...

Enterprise & Strategic Account Management: A proven track record opening, developing, and expanding high-value enterprise-level accounts. * Complex Solution Selling: Direct experience navigating ...

Enterprise & Strategic Account Management: A proven track record opening, developing, and expanding high-value enterprise-level accounts. * Complex Solution Selling: Direct experience navigating ...

The position provides strategic leadership and direction to the Canadian Multi Unit Account Management group by assessing opportunities and risks, developing key customer relationships, and ...

Senior Account Executive

Kitchener, ON · On-site +1

CA$90K - CA$100K/yr

Senior Account Executive Remote (Canada) Hybrid Available - Kitchener, ON Reports to ... Manager, New Sales Salary range: $90,000-$100,000 CAD base About Encircle Encircle is leading the ...

Showing results 21-40

Account Manager information

See Waterloo, ON salary details

$19.6K

$49.5K

$86.2K

How much do account manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for account manager in Waterloo, ON is $49,544.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,362.00 and $56,874.00 per year, depending on experience, location, and employer.

What does an account manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What does an account manager do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What are the key skills and qualifications needed to thrive as an account manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What are some common challenges account managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

What is the average salary for an account manager?

The average salary for an account manager typically ranges from $55,000 to $85,000 per year, depending on experience, industry, and location. Many account managers also receive bonuses and commissions based on performance, and strong communication and sales skills are often required.

What are the most commonly searched types of Account jobs in Waterloo, ON?

The most popular types of Account jobs in Waterloo, ON are:

What job categories do people searching Account Manager jobs in Waterloo, ON look for?

The top searched job categories for Account Manager jobs in Waterloo, ON are:

What cities near Waterloo, ON are hiring for Account Manager jobs?

Cities near Waterloo, ON with the most Account Manager job openings:

Infographic showing various Account Manager job openings in Waterloo, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $49,544 per year, or $23.8 per hour.

Key Account Manager, Nuclear

ATS Automation Tooling Systems Inc

Cambridge, ON • On-site

CA$100K - CA$137K/yr

Full-time

Medical, Dental, PTO

Re-posted 2 days ago


Job description

Join our globally growing team at ATS Industrial Automation where we create complex automation solutions at the highest level that sustainably impact lives around the world. 

At ATS, a publicly traded global company with a proud 40-year history, we help drive the future with our factory-wide automation solutions. At ATS Industrial Automation, what we do matters - both to our customers and to their customers. With 1000 skilled employees around the world, we design, build and service mission-critical automated assembly and test solutions for mobility, nuclear and specialty automation. Our customers are leaders in their industries and rely on us to deliver what we promise - on time and on budget.  Combined with our broad product portfolio, financial strength and global presence, we provide our customers with the best automation solutions wherever and whenever they need them.

Role Overview

ATS nuclear team designs, builds and services mission critical automation and test solutions for the nuclear industry. Our customers rely on us, and we help them transform and build what's next for their business. As a Key Account Manager you will leverage existing relationships with all levels in customer organizations incl. senior management, develop new relationships with business unit leaders to understand their unique challenges and influence perspectives of ATS Industrial Automation. You will use the innovative power of our team to develop solutions to reduce customer ROI's. You will also lead and support the use of the ATS Business Model (ABM) lean tools and principles, driving execution of plans with key performance metrics, daily visual management, problem solving and Kaizen ensuring continuous improvement. You will be responsible for promoting ATS technical capabilities, selling the company's overall engineering and manufacturing solutions, positioning ATS as the leading and premier automation, integration and manufacturing company.

Compensation & Benefits
  • Pay Rate: $100,000 - $137,500
  • Eligible for Sales Incentive Bonus and Car Allowance
  • Stock Purchase Plan  
  • 3 Weeks Vacation  
  • Health Care Benefits + $600 Health Care Spending Account  
  • Employee Engagement Events (Employee BBQ's and lunches, weekly snack day, etc.) 
  • Employee Development Programs 
Specific Responsibilites
  • Contributes to development of innovative concepts for nuclear applications and detailed proposals for potential customers.
  • Manages a proposal development team and performs a wide range of mechanical and electrical engineering functions in support of technical project planning. Provides technical expertise to the project execution team and project manager.
  • Develops and implements strategic plans to transform the business in Canada by building markets in decommissioning/waste management and new builds
  • Develops and executes sales and customer strategies that drive growth aligned to the Industrial Automation business strategy that drives objectives, and revenue in line with long-lasting sustainable growth expectations.
  • Manage complex, high-value customer accounts while fostering strong relationships with senior decision-makers, positioning ATS Industrial Automation as a strategic and trusted partner for sustained success.
  • Apply data-driven analysis of market trends, customer needs, and business performance metrics to anticipate change, adapt strategic priorities, and pursue emerging growth opportunities in a dynamic and transformative market environment.
  • Manage proposal response process, including detailed RFP requirements, content creation, and inputs from various sources.
  • Generate new leads, identify, and contact decision-makers, screen potential business opportunities, select deals in line with strategies, and facilitate pitch logistics.
  • Establish and pro-actively engage a strategic partner network within the industry.
  • Work closely with ATS innovation and product managers
  • Create sales strategies to obtain objectives for assigned product line(s).
  • Recommend refinements to ATS product, pricing and packaging strategies
  • Develop and execute branding and positioning strategies with customers, effectively communicating a 2-5 year account direction aligned with mutual business objectives.
Qualifications

Education:

  • Undergraduate Degree: Bachelor's degree in Engineering, Business, or a related discipline
  • MBA or relevant graduate degree preferred

Industry & Commercial Experience:

  • Nuclear Industry Experience: 5+ years of experience in senior sales, business development, or key account management roles within the Canadian nuclear sector
  • Nuclear Operations Knowledge: demonstrated understanding of nuclear power plant operations, maintenance, inspection, and asset lifecycle requirements
  • Nuclear Decommissioning: proven experience supporting sales, marketing, or business development activities related to nuclear decommissioning projects

Technical & Market Expertese:

  • Advanced Manufacturing Knowledge: working knowledge of automation, robotics, tooling, manufacturing processes, and industrial technologies
  • Market Development: Demonstrated success identifying, developing, and expanding new markets, customer segments, or business opportunities
  • Growth Leadership: track record of scaling revenue, market share, or business performance at a rate exceeding market growth

Strategic Account Management & Leadership:

  • Executive Relationship Management: proven ability to establish and maintain trusted relationships with senior executives and C-suite stakeholders
  • Negotiation Skills: demonstrated success negotiating complex, multi-year commercial agreements while protecting long-term business interests
  • Change Leadership: experience leading and managing organizational, commercial, or customer-driven change initiatives
  • Transformation Support: track record supporting business transformation initiatives in high-growth or evolving markets, overcoming barriers to entry and aligning stakeholders around common objectives
Health & Safety Requirements

   Demonstrate leadership in Health, Safety and Environment compliance.
   Hold team members accountable for health, safety and environmental compliance as part of the annual performance review process.
   Ensure that the requirements of the health, safety and environment management system are implemented and maintained.
   Carry out hazard assessments, inspections, and audits as required by legislative framework and/or corporate requirements.
   Implement appropriate corrective measures for unsafe conditions and unsafe acts.
   Ensure that appropriate equipment, materials and protective devices are provided and maintained in safe condition.
   Attend HSE Due Diligence for Management training sessions.

Why should you join ATS Industrial Automation?

  • Be a part of an engaged, empowered and innovative global workforce
  • We offer a robust total rewards package- Competitive starting salaries, comprehensive health and dental benefits, overtime pay, employee bonus, RSP matching, Employee Share Purchase Program
  • We provide awesome work perks such as treat days, gourmet coffee and beverages, subsidized breakfast and lunches in our cafeteria, employee referral bonuses and lots more.
  • We are intentional about your professional growth and development through internal career opportunities and our educational reimbursement program.

The Compensation offered will be based on the local job market and may vary depending on factors such as the job-related knowledge, skills, experience of the selected candidate, as well as other objective business considerations. Subject to these considerations, the total compensation package for this position may also include other elements, such as an annual cash incentive in addition to a full range of medical, retirement, and/or other benefits. Details of these benefit plans will be provided when the selected job candidate receives an offer of employment.

This role represents an existing vacancy within the organization.

ATS is in compliance with the Accessibility for Ontarians with Disability Act (AODA), 2005 and will, upon request, assist those who may require specific accommodations due to personal disability. We would ask those who require assistance to notify our offices as soon as possible if accommodation is necessary.

The ATS applicant tracking system may utilize AI software with predefined, rulebased filters to organize and manage application materials. Rulebased filters operate solely on fixed criteria and do not perform autonomous evaluation or generate independent recommendations. All hiring decisions continue to involve human review and judgment. 

 If you're excited about this role, but do not meet all the qualifications listed above, you are still encouraged to apply.