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Account Manager Utilities Jobs in Alabama (NOW HIRING)

Gresco Utility Supply Inc

ACCOUNT MANAGER

Dothan, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Gresco Utility Supply, we believe in empowering our people to deliver exceptional service and ... Sales Manager/District Manager Reporting Jobs: None Contacts Inside: President/CEO, CFO, Sr. VPs ...

Gresco Utility Supply Inc

ACCOUNT MANAGER

Dothan, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Gresco Utility Supply, we believe in empowering our people to deliver exceptional service and ... Sales Manager/District Manager Reporting Jobs: None Contacts Inside: President/CEO, CFO, Sr. VPs ...

CBRE

Account Operations Manager

Dothan, AL · On-site

As a CBRE Account Operations Manager, you will supervise the team responsible for plumbing ... Manage ongoing evaluation of utility consumption rate structures and suggest cost reduction ...

Advance Local Media

Account Executive- Ohio

Birmingham, AL · Remote

$50K - $60K/yr

... Utilities, Legal, and Hi-Tech with a focus on winning regional blue-chip clients with significant ... Manage a healthy pipeline using Salesforce.com to ensure consistent growth * Collaborate with ...

Da Francesco's

Account Executive- Ohio

Birmingham, AL · Remote

$50K - $60K/yr

... Utilities, Legal, and Hi-Tech with a focus on winning regional blue-chip clients with significant ... Manage a healthy pipeline using Salesforce.com to ensure consistent growth * Collaborate with ...

Minth North America

Program Manager

Gadsden, AL · On-site

$90K - $110K/yr

Communicate program financial issues to the Account Manager for resolution with the customer ... Experience with melting furnaces, holding furnaces, casting machines, cooling systems, and utility ...

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Account Manager Utilities information

What does an account manager in the utilities sector do?

An Account Manager in the utilities sector is responsible for managing relationships with clients such as businesses, government agencies, or residential customers who use utility services like electricity, water, or gas. Their main duties include understanding client needs, ensuring service satisfaction, resolving issues, and facilitating contract negotiations or renewals. They often act as the primary point of contact between the utility provider and the client, helping to identify opportunities for service improvements or upselling additional solutions.

What are some common challenges account managers face when working with clients in the utilities sector?

Account Managers in the utilities sector often navigate complex regulatory environments and long sales cycles, which can be challenging when managing client expectations. They must stay informed about evolving industry standards and technological advancements to provide relevant solutions. Additionally, balancing the needs of multiple stakeholders—such as engineers, procurement teams, and regulatory authorities—requires strong communication and organizational skills. Proactively addressing these challenges helps build long-term client trust and supports successful project outcomes.

What are the key skills and qualifications needed to thrive as an account manager in the utilities sector, and why are they important?

To thrive as an Account Manager in the Utilities sector, you need a solid background in account management, knowledge of utility industry regulations, and a relevant degree in business or a related field. Familiarity with CRM software, utility billing systems, and project management tools is typically required. Strong interpersonal skills, problem-solving ability, and effective communication set outstanding candidates apart in managing client relationships. These skills and qualities are vital to ensure client satisfaction, regulatory compliance, and long-term business growth in a highly regulated and customer-focused industry.

What is the difference between Account Manager Utilities vs Customer Service Representative?

AspectAccount Manager UtilitiesCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in utilities or customer managementHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, field visits, client meetingsCall centers, retail locations, or office
Employer & Industry UsageUtilities companies, energy providersVarious industries including utilities, retail, telecom
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsCustomer support, communication skills, job duties

While both roles involve customer interaction, an Account Manager Utilities focuses on managing client accounts, building relationships, and ensuring service satisfaction within the utilities industry. A Customer Service Representative handles general customer inquiries, support, and issue resolution. The Account Manager role typically requires more industry-specific experience and may involve account growth strategies, whereas the Customer Service Representative provides frontline support across various sectors.

What are popular job titles related to Account Manager Utilities jobs in Alabama?

For Account Manager Utilities jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Account Manager Utilities jobs in Alabama look for?

The top searched job categories for Account Manager Utilities jobs in Alabama are:

What cities in Alabama are hiring for Account Manager Utilities jobs?

Cities in Alabama with the most Account Manager Utilities job openings:

Account Manager Utilities jobs near you

Account Manager

Vecta Environmental Services, LLC

Birmingham, AL • On-site

Full-time

Re-posted 4 days ago

Job description

About Vecta Environmental Services
Vecta Environmental Services, LLC is a leading provider of industrial cleaning, hydro excavation, waste management, and environmental services supporting refineries, petrochemical facilities, manufacturing plants, and industrial operations across the Gulf Coast and surrounding regions.
Vecta is committed to delivering safe, reliable, and high-quality industrial services while maintaining the highest standards of operational excellence, environmental responsibility, and workforce safety. Our success is driven by our people, our strong safety culture, and our focus on building long-term partnerships with our customers.
At Vecta, we believe in developing our employees, creating growth opportunities, and fostering a culture built on accountability, teamwork, and continuous improvement.
Position Summary
The Hydro Excavation Account Manager is a strategic revenue leader responsible for market expansion, enterprise account growth, and long-term relationship development within the hydro excavation division. This role operates at the intersection of commercial strategy and operational execution, driving profitable revenue while strengthening the company’s footprint across industrial, municipal, energy, and infrastructure markets.
This position is accountable not only for sales growth, but for client lifecycle management, market intelligence, cross-selling opportunities, and margin performance. The Account Manager serves as a trusted advisor to clients and a strategic partner to operations leadership.
Key Responsibilities
  1. Strategic Business Development amp; Market Expansion
  • Develop and execute a territory growth strategy aligned with divisional revenue goals.
  • Identify target industries (refineries, chemical plants, municipalities, data centers, utilities, EPC contractors, etc.).
  • Actively pursue new accounts through networking, cold outreach, bid platforms, and industry associations.
  • Lead pre-bid strategy sessions and competitive positioning.
  • Maintain a robust sales pipeline and accurate revenue forecasting.
  • Analyze market trends, competitor positioning, and pricing strategy.
  • Expectation: Build sustainable, recurring revenue, not transactional jobs.
  1. Enterprise Relationship Management
  • Serve as primary commercial relationship owner for assigned accounts.
  • Establish executive-level and field-level relationships within client organizations.
  • Conduct quarterly business reviews (QBRs) with strategic clients.
  • Identify cross-selling opportunities across other service lines.
  • Develop multi-year client growth strategies.
  • Position the company as a long-term partner rather than a commodity vendor.
  • Goal: Protect and grow lifetime customer value.
  1. Revenue amp; Margin Accountability
  • Own annual revenue targets and gross margin performance for assigned accounts.
  • Ensure pricing strategies align with divisional profitability objectives.
  • Review job cost reports to evaluate margin performance.
  • Partner with operations to improve utilization and efficiency.
  • Assist in resolving billing disputes and accelerating receivables (AR accountability).
  • This role is measured on profitable growth, not just top-line revenue.
  1. Operational Integration amp; Client Delivery Oversight
  • Collaborate closely with Division Manager, Dispatch, and Field Supervisors.
  • Participate in scope validation and job planning discussions.
  • Ensure accurate communication of client expectations.
  • Monitor service quality and performance standards.
  • Support resolution of service escalations or field-level issues.
  • The Account Manager does not run the crews, but ensures alignment between promise and execution.
  1. Safety Leadership amp; Risk Awareness
  • Reinforce company safety culture in all client interactions.
  • Participate in safety meetings or audits when required.
  • Ensure scopes align with safe work practices and regulatory compliance.
  • Support clients in understanding hydro excavation best practices and risk mitigation.
Qualifications
  • 5+ years in hydro excavation, industrial services, underground utilities, construction services, or energy-related industries.
  • Proven track record of revenue growth and account expansion.
  • Strong understanding of job costing, equipment utilization, and margin drivers.
  • Experience working in refinery, petrochemical, municipal, or heavy industrial environments preferred.
  • Demonstrated ability to build executive-level client relationships.
  • CRM proficiency and forecasting discipline.
Key Competencies
  • Strategic thinking
  • Commercial acumen
  • Negotiation amp; influence
  • Executive presence
  • Operational awareness
  • Relationship intelligence
  • Data-driven decision-making
  • Risk management mindset
Performance Metrics (KPIs)
  • Annual Revenue Growth
  • Gross Margin % by Account
  • New Account Acquisition
  • Client Retention Rate
  • Equipment Utilization Support
  • Bid-to-Win Ratio
  • AR Aging on Managed Accounts
  • Cross-Sell Revenue Contribution
Work Environment
  • Combination of office, field visits, client facilities, and job sites.
  • Travel required within assigned territory.
  • Availability during turnarounds or critical projects as needed.
Equal Employment Opportunity (EEO) Statement
Vecta Environmental Services, LLC is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees. Vecta provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

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