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Account Manager Key Account Manager Jobs in Kentucky

Key Account Manager On-site in Lexington, KY As a Key Account Manager, you will be responsible for driving customer retention and accelerate growth within existing accounts by expanding into new ...

Key Account Manager On-site in Lexington, KY As a Key Account Manager, you will be responsible for driving customer retention and accelerate growth within existing accounts by expanding into new ...

As a Key Account Manager, you will be responsible for driving customer retention and accelerate growth within existing accounts by expanding into new categories and solutions. This role is critical ...

Senior Key Account Manager

Owensboro, KY · On-site

$88K - $130K/yr

As a Senior Key Account Manager you will manage an assigned an account, located in Owensboro, KY, with the primary responsibility to create value for the assigned customers through the technical ...

Senior Key Account Manager

Owensboro, KY · On-site

$88K - $130K/yr

As a Senior Key Account Manager you will manage an assigned an account, located in Owensboro, KY, with the primary responsibility to create value for the assigned customers through the technical ...

Monitoring and managing accounts according to key metrics * Communicating directly with clients via in-person, phone, and electronic channels * Conducting regular business reviews (monthly, quarterly ...

Monitoring and managing accounts according to key metrics * Communicating directly with clients via in-person, phone, and electronic channels * Conducting regular business reviews (monthly, quarterly ...

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Account Manager Key Account Manager information

Is a key account manager better than an account manager?

A key account manager is a specialized role within account management focused on maintaining and growing relationships with the company's most important clients. While both roles require strong communication and negotiation skills, key account managers typically handle larger accounts and may have more strategic responsibilities than general account managers.

What does an account manager key account manager do?

An account manager or key account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met, and identifying opportunities for upselling or cross-selling. They serve as the primary point of contact between the company and the client, often coordinating with sales, marketing, and support teams. Strong communication, negotiation skills, and familiarity with customer relationship management (CRM) tools are essential for success in this role.

How much do account managers key account managers make?

Key account managers typically earn a median annual salary between $70,000 and $120,000, depending on experience, industry, and location. Senior or specialized account managers with strong negotiation skills and certifications can earn higher compensation, often including bonuses and commissions based on performance.

What is the difference between Account Manager Key Account Manager vs Customer Service Representative?

AspectAccount Manager Key Account ManagerCustomer Service Representative
CredentialsRelevant sales or business management experience, sometimes certifications in account managementCustomer service training, communication skills
Work EnvironmentClient-facing, strategic account planning, sales-focusedSupport center, call center, or retail environment
Employer & IndustrySales-driven companies, B2B industries, technology, manufacturingRetail, telecommunications, service industries

The main difference is that Account Managers and Key Account Managers focus on maintaining and growing strategic client relationships, often with sales responsibilities, while Customer Service Representatives handle customer inquiries and support without a sales focus. The roles differ in scope, with Account Managers typically managing key accounts and developing long-term strategies, whereas Customer Service Representatives focus on resolving issues and ensuring customer satisfaction.

What are popular job titles related to Account Manager Key Account Manager jobs in Kentucky? For Account Manager Key Account Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Account Manager Key Account Manager jobs in Kentucky look for? The top searched job categories for Account Manager Key Account Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Account Manager Key Account Manager jobs? Cities in Kentucky with the most Account Manager Key Account Manager job openings:
Infographic showing various Account Manager Key Account Manager job openings in Kentucky as of July 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Key Account Manager

Galls

Lexington, KY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago


Galls rating

5.4

Company rating: 5.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

Key Account Manager
On-site in Lexington, KY
As a Key Account Manager, you will be responsible for driving customer retention and accelerate growth within existing accounts by expanding into new categories and solutions. This role is critical to our long-term growth strategy and will focus on independently developing account strategies, making strategic recommendations, and executing account growth initiatives with minimal supervision.
What You'll Do
Account Retention & Relationship Management
  • Serve as the primary strategic advisor for assigned key accounts, with authority to make recommendations and decisions on account retention approaches.
  • Build, nurture, and expand executive-level and key stakeholder relationships.
  • Exercise discretion and independent judgment in identifying risks to customer satisfaction and retention; develop and execute mitigation plans.
  • Develop and implement account retention strategies that align with overall company goals.

Category Growth & Cross Selling
  • Independently assess client business challenges and recommend solutions from the company's portfolio that align with their strategic objectives.
  • Lead cross-selling and upselling strategies, including independently negotiating pricing and terms within established guidelines.
  • Identify and qualify new category opportunities; create business cases to support growth initiatives.

Strategic Planning & Execution
  • Own the development and execution of strategic account plans designed to meet customer goals and achieve revenue targets.
  • Analyze data and customer insights to make strategic decisions that drive account performance.
  • Forecast, track, and report on key account metrics (renewals, expansions, revenue growth), making proactive adjustments to strategies as needed.

Collaboration & Internal Alignment
  • Serve as the primary advocate for the customer internally, using judgment to prioritize competing demands.
  • Collaborate cross-functionally to influence product development, marketing campaigns, and service delivery improvements based on customer insights and account strategies.
  • Lead internal strategic account reviews and present account health, retention risks, and growth strategies to senior leadership.

Leadership & Thought Partnership
  • Act as a strategic thought partner to customers, providing insights into industry trends and best practices.
  • Mentor and support other members of the sales or account management team on best practices in strategic selling and retention strategies.
  • Participate in cross-functional leadership teams focused on improving customer experience and retention.
What You Bring
  • Bachelor's degree in business, Sales, Marketing, or related field.
  • 5+ years of experience in strategic account management, enterprise sales, or customer success, with a focus on retention and account growth.
  • Proven track record of exercising discretion and judgment in managing large, complex accounts and driving revenue growth.
  • Demonstrated ability to develop and implement strategic plans independently.
  • Strong negotiation, consultative selling, and decision-making skills.
  • Excellent communication, presentation, and analytical abilities.
What We Offer
  • Excellent medical/dental and vision coverage- Eligible 1st?day of the month after start date
  • 401(k) retirement plan with company contribution (because you will retire someday)
  • Flexible benefits-choose what you like, ignore the rest
  • Generous employee discount
  • Vacation and Personal Time
  • Paid Holidays
  • Tuition reimbursement
  • Daily Pay; up to 50% of your pay

EOE/Disability/Vets

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