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Account Manager Key Account Manager Jobs in Hawaii

Honsador Lumber

National Account Manager

Kapolei, HI · On-site

$85K/yr

We're seeking a motivated and results-driven National Accounts Manager to support the growth and ... KEY AREAS OF RESPONSIBILITY: * Manage and grow key retail accounting throughout Hawai'i. * Travel ...

BELFOR Holdings

Sales Account Manager

Aiea, HI · On-site

Actively participate in key local industry groups and associations. * Identify and resolve client ... Account Manager * Follow up on new leads and referrals resulting from field activity. * Identify ...

C&S Wholesale Grocers

Retail Account Manager

Kapolei, HI · On-site

$60K - $78K/yr

Salary Range $60,330-$78,530 Position OverviewAs the Account Manager (AM), you will serve as a regular interface and communicator for the organization's clients, working independently to orchestrate ...

C&S Wholesale Grocers

Retail Account Manager

Kapolei, HI · On-site

$60K - $78K/yr

Salary Range $60,330-$78,530 Position OverviewAs the Account Manager (AM), you will serve as a regular interface and communicator for the organization's clients, working independently to orchestrate ...

ABB

Group Account Manager

HI · Remote

$163K - $261K/yr

As the Group Account Manager, Meta - Data Center Segment, you will have the opportunity to develop, implement, and manage the account strategy that is focused on share of wallet growth, profitability ...

FareHarbor

Account Manager, Hawaii

Honolulu, HI · On-site

About the Role As an Account Manager, your entire directive is to optimize the FareHarbor client ... Meet Key Performance Indicators (KPIs): * Drive Client Growth: Growing our client's revenue is a ...

Orkin LLC

Account Manager

Kailua Kona, HI · On-site

$60K - $100K/yr

Overview If You're the Best at Sales, You Have a Place with the Best in Pests As part of the Orkin Commercial sales team , you get the advantage of a highly persuasive pitch: top-notch service from ...

Orkin

Account Manager

Kailua Kona, HI · On-site

Overview If You're the Best at Sales, You Have a Place with the Best in Pests As part of the Orkin Commercial sales team , you get the advantage of a highly persuasive pitch: top-notch service from ...

Allied Universal

Security Account Manager

Honolulu, HI · On-site

$75K/yr

As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding ...

ProService Hawaii

Strategic Account Manager

Honolulu, HI · On-site

$99K - $125K/yr

The Strategic Account Manager carries a portfolio of our highest-value clients and is the person those clients call first: for strategic questions, for escalations, and for the kind of partnership ...

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Showing results 21-40

All JobsAccount Key Account JobsAccount Manager Key Account Manager JobsAccount Manager Key Account Manager Jobs in Hawaii

Account Manager Key Account Manager information

Is a key account manager better than an account manager?

A key account manager is a specialized role within account management focused on maintaining and growing relationships with the company's most important clients. While both roles require strong communication and negotiation skills, key account managers typically handle larger accounts and may have more strategic responsibilities than general account managers.

What does an account manager key account manager do?

An account manager or key account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met, and identifying opportunities for upselling or cross-selling. They serve as the primary point of contact between the company and the client, often coordinating with sales, marketing, and support teams. Strong communication, negotiation skills, and familiarity with customer relationship management (CRM) tools are essential for success in this role.

How much do account managers key account managers make?

Key account managers typically earn a median annual salary between $70,000 and $120,000, depending on experience, industry, and location. Senior or specialized account managers with strong negotiation skills and certifications can earn higher compensation, often including bonuses and commissions based on performance.

What is the difference between Account Manager Key Account Manager vs Customer Service Representative?

AspectAccount Manager Key Account ManagerCustomer Service Representative
CredentialsRelevant sales or business management experience, sometimes certifications in account managementCustomer service training, communication skills
Work EnvironmentClient-facing, strategic account planning, sales-focusedSupport center, call center, or retail environment
Employer & IndustrySales-driven companies, B2B industries, technology, manufacturingRetail, telecommunications, service industries

The main difference is that Account Managers and Key Account Managers focus on maintaining and growing strategic client relationships, often with sales responsibilities, while Customer Service Representatives handle customer inquiries and support without a sales focus. The roles differ in scope, with Account Managers typically managing key accounts and developing long-term strategies, whereas Customer Service Representatives focus on resolving issues and ensuring customer satisfaction.

What are popular job titles related to Account Manager Key Account Manager jobs in Hawaii? For Account Manager Key Account Manager jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Account Manager Key Account Manager jobs in Hawaii look for? The top searched job categories for Account Manager Key Account Manager jobs in Hawaii are:
What cities in Hawaii are hiring for Account Manager Key Account Manager jobs? Cities in Hawaii with the most Account Manager Key Account Manager job openings:
Account Manager Key Account Manager jobs near you
Infographic showing various Account Manager Key Account Manager job openings in Hawaii as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Account Manager - Kahului

Sperber Landscape Companies

Kahului, HI • On-site

$80K - $100K/yr

Full-time

Posted 10 days ago

Job description

Description
Position Overview: We are seeking a dedicated and results-driven, client & production-facing Account Manager to join our landscaping business. Reporting to the Branch Manager, as an Account Manager, you will be responsible for managing a portfolio of client accounts, building strong relationships, and driving customer satisfaction. You will directly oversee the production Crew Leaders and their teams. You lead and manage them, scheduling and coordinating job execution, and ensuring the successful delivery of landscaping services that meet or exceed client expectations.
Responsibilities:
Safety - Create a Zero-Harm Work Environment:
  • Ensure compliance with national, local, and organizational health and safety regulations and policies.
  • Uphold, promote, and monitor the safety culture created by the Branch Manager, ensuring a safe working environment. Ensure proper PPE use through regular inspections. Conduct regular safety meetings, and implement safety training programs.
  • Investigate and report any assigned incidents or accidents, taking appropriate corrective actions, and working toward a zero-harm workplace.

Portfolio Performance:
  • The Account Manager is responsible for the management of a landscape maintenance book of business.
  • Handle the operational lifecycle of client contracts, from New Customer Onboarding through ongoing Service and property improvements.
  • Regularly evaluate actual contractual maintenance financial performance compared to estimates/budgets (hours, materials & subs); organize the team to problem solve irregularities and improve performance.
  • Monitor Ancillary project costs and budgets, ensuring profitability and cost-effectiveness.
  • Actively address Accounts Payable issues, billing disputes or discrepancies with the customer in a professional and timely manner.

Customer Relationship Management:
  • Serve as the primary point of contact for assigned client accounts, developing and nurturing strong, trust-based relationships.
  • Understand the contract, client needs, preferences, and goals, and align our services to meet their requirements.
  • Communicate proactively, and conduct regular meetings with clients to provide updates, address concerns, and identify areas for improvement.
  • Actively seek client feedback and take proactive measures to enhance client satisfaction and loyalty.

Ancillary Sales:
  • The Account Manager is responsible for meeting branch-defined monthly and annual Ancillary Sales targets.
  • Demonstrate your landscaping expertise and our partnership on our clients properties by proactively identifying and proposing Safety, Functionality, and Aesthetic based Ancillary sales consisting of Enhancement, Irrigation and Tree services.
  • Effectively estimate the costs of performing the desired work, and create proposals that target our clients' needs and expectations, and are priced fairly and ensure our operational teams are profitable.
  • Review and approve completed work & client invoices, ensuring accuracy and timely billing. Stay updated on industry trends, competitors, and market conditions to provide valuable insights.

Job Quality:
  • Cleary understand contract & customer expectations of landscape quality and the high priority areas on each contract site.
  • Communicate, train, coach the operational team and ensure execution to these standards.
  • Regularly conduct Job Site Quality Audits, evaluating the crews performance on basic Landscape Maintenance tasks, and the individual requirements or expectations of the site; organize the team to problem solve irregularities and improve performance

Contract Renewals & Retention:
  • Actively seek to retain the clients we want by regularly reaffirming the customers experience.
  • Encourage clients to take part in the annual customer satisfaction survey; digest, respond to, and ensure quick actions are taken on identified action items.
  • Immediately notify branch leadership when there are relationship challenges (Voluntary or Involuntary) that may put the Job in Jeopardy.
  • Provide updates on action items being taken to return the customer and contract to Green Job Health.
  • Assemble an annual packet to review the past year's performance, and work with Branch leadership to propose the renewal contract, with appropriate price-increases, to the client and secure the renewal.

Production Team Leadership:
  • Promote a culture of safety and ensure compliance with company policies and industry regulations.
  • Provide leadership, guidance, and support to 3-4 Landscape Crews, crew leaders, field supervisors, and production staff.
  • Recruit, interview, hire, train, and mentor production team members to enhance their skills, knowledge, and performance.
  • Set clear performance expectations, conduct regular performance reviews, and address any performance issues in a timely and constructive manner.
  • Conduct regular site visits and inspections to ensure compliance with site requirement, quality standards, and safety protocols.
  • Foster a positive and collaborative work environment that promotes teamwork, accountability, and continuous improvement.

Operations & Labor Capacity Management:
  • Ensure work is completed in an efficient and effective manner, proactively identifying areas for improvement and developing a team of problem solvers to address opportunities.
  • Learn, teach and monitor daily use of the time capture system used by the Crew Leaders and crews.
  • Schedule work effectively and execute to beat budgeted / estimated hours, understand demand and reallocate resources to maximize capacity.
  • Seek to Continuously Improve operations by embracing a "Go & See" mentality; seek to learn why and how operations are being performed the way they are, and coach the team through developing ways to reduce Waste in the operations.
  • Identify opportunities for broader process improvements and implement strategies to enhance operational efficiency and effectiveness.

Materials & Equipment Management:
  • Ensure crews have the tools, equipment and materials to complete their work safely, and with high quality.
  • Ensure crews maintain accountability for assigned equipment, conduct appropriate daily, weekly, monthly preventive maintenance and seek replacements when necessary.
  • Allocate or reallocate resources as necessary to maximize efficiencies and control costs.
  • Maintain accurate records of resource usage, costs, and productivity metrics.

Team Collaboration:
  • Actively participate in all branch operation activities, meetings and needs, from daily and weekly operational huddles / meetings, to taking on additional assigned duties that help the entire branch perform at a top level.
  • Provide necessary updates to the team on initiatives or actions that affect them all.
  • Foster a collaborative and positive work environment, promoting teamwork and effective communication.

Requirements
  • Bachelor's degree in Business Administration, Marketing, or a related field is preferred but not required.
  • Proven experience (2+ years) in landscape maintenance or a similar client-facing role, preferably in distributed services industries.
  • Excellent interpersonal and communication skills to establish and maintain strong client relationships.
  • Strong organizational and multitasking abilities, with the ability to manage multiple projects simultaneously.
  • Solid understanding of landscaping principles, materials, and practices.
  • Proficiency in CRM software, project management tools, and Microsoft Office Suite, and Google Suite products.
  • Strong problem-solving and negotiation skills to address client needs and resolve issues.
  • Ability to work well under pressure, meet deadlines, and achieve targets.
  • Self-motivated with a proactive approach to customer satisfaction and business growth.

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