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Account Manager I Higher Ed Jobs (NOW HIRING)

InComm Payments

The Account Manager I manages a portfolio of small to mid-sized clients and serves as a trusted partner throughout the client lifecycle. This role is primarily focused on implementations, file feed ...

InComm Payments

The Account Manager I manages a portfolio of small to mid-sized clients and serves as a trusted partner throughout the client lifecycle. This role is primarily focused on implementations, file feed ...

Trace3

Account Manager I

Chicago, IL

The Account Manager I, Midwest will be responsible for prospecting, developing and closing sales opportunities in the Midwest Region. This position will be responsible for selling technology ...

HireEducation

... of the higher ed space and a passion for mission-driven work. If you have... * 5+ years of ... Strong command of data-driven consultative sales techniques and CRM tools * Eagerness to travel up ...

Trace3

Account Manager I

Chicago, IL

The Account Manager I, Midwest will be responsible for prospecting, developing and closing sales opportunities in the Midwest Region. This position will be responsible for selling technology ...

Trace3

Account Manager I

Chicago, IL · On-site

The Account Manager I, Midwest will be responsible for prospecting, developing and closing sales opportunities in the Midwest Region. This position will be responsible for selling technology ...

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All JobsAccount I Higher Ed JobsAccount Manager I Higher Ed Jobs

Account Manager I Higher Ed information

See salary details

$29.5K

$65.8K

$106K

How much do account manager i higher ed jobs pay per year?

As of Aug 6, 2026, the average yearly pay for account manager i higher ed in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What does an account manager in higher education do?

An Account Manager in Higher Education is responsible for managing relationships with colleges, universities, or other educational institutions. They work to understand the needs of their clients and provide solutions, products, or services that best fit those needs. Their duties often include maintaining regular communication, resolving issues, ensuring customer satisfaction, and identifying opportunities for growth or additional sales. Account Managers also collaborate with internal teams to deliver on client requirements and support long-term partnerships.

What are some common challenges account managers in higher education face when working with institutional clients?

Account Managers in Higher Education often navigate the complex decision-making structures of universities and colleges, which can involve multiple stakeholders with varying priorities. Balancing the needs of faculty, administrators, and procurement teams while ensuring exceptional service delivery is a frequent challenge. Additionally, aligning products or services with the unique timelines of academic calendars and budget cycles requires strong organizational and communication skills. Successful account managers proactively build relationships, anticipate institutional needs, and adapt solutions to fit each client’s environment.

What is the difference between Account Manager I Higher Ed vs Account Coordinator?

AspectAccount Manager I Higher EdAccount Coordinator
CredentialsTypically requires a bachelor's degree, experience in higher education or client managementUsually requires a bachelor's degree, often entry-level
Work EnvironmentHigher education institutions, universities, or college departmentsEducational institutions, marketing firms, or client service teams
Employer & Industry UsageUsed in higher education to manage institutional accounts and partnershipsCommon in marketing and education sectors for supporting account activities

The main difference is that an Account Manager I Higher Ed focuses on managing relationships with educational institutions, often requiring experience in higher education settings. An Account Coordinator typically supports account management tasks and may have less responsibility for client relationships. Both roles require similar educational backgrounds but differ in scope and seniority.

What are the key skills and qualifications needed to thrive as an account manager in higher education?

To thrive as an Account Manager in Higher Education, you need strong relationship management, sales acumen, and knowledge of the academic sector, often supported by a bachelor's degree in business or a related field. Familiarity with CRM systems, data analysis tools, and higher education software platforms is typically required. Exceptional communication, problem-solving, and negotiation skills help you build trust and tailor solutions for institutional clients. These abilities are crucial for driving client satisfaction, meeting sales goals, and fostering long-term partnerships within the competitive education market.
More about Account Manager I Higher Ed jobs
What cities are hiring for Account Manager I Higher Ed jobs? Cities with the most Account Manager I Higher Ed job openings:
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What job categories do people searching Account Manager I Higher Ed jobs look for? The top searched job categories for Account Manager I Higher Ed jobs are:
Account Manager I Higher Ed jobs near you
Infographic showing various Account Manager I Higher Ed job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Account Manager I

Southwestern Companies

Nashville, TN • On-site

Full-time

Re-posted 26 days ago

Job description

ABOUT US:

Southwestern Insurance Group was founded on the idea that insurance can be more than just an afterthought, but rather an important part of your life. That’s why we bring you personalized service and quality coverage options so we can work to exceed your highest expectations. We’re here to be your trusted insurance advisors so you can live your life knowing you have the protection and peace of mind you need to carry on. And, most importantly, we want to build a meaningful relationship with you, your family, and your business in the work that we do.

JOB SUMMARY:

The Account Manager I is responsible for managing all post-sale servicing for assigned sales agents’ books, including advanced service issues, cancellation prevention, and retention conversations. This position leads monoline renewal review efforts with confidence, make sure clients are offered optimal coverage, competitive pricing, and personalized recommendations. The Account Manager I identifies and pursues cross-sell, upsell, and referral opportunities within assigned accounts. This position processes policy rewrites and coordinates with underwriting or carriers to resolve complex client issues. The Account Manager I reports to the Client Service Manager and provides excellent service to team members and external customers while demonstrating the company values and supporting the mission.

JOB DUTIES AND RESPONSIBILITIES:

  • Manage all post-sale servicing for assigned sales agents’ books, including advanced service issues, cancellation prevention, and retention conversations
  • Lead monoline renewal review efforts with confidence, make sure clients are offered optimal coverage, competitive pricing, and personalized recommendations
  • Identify and pursue cross-sell, upsell, and referral opportunities within assigned accounts
  • Process policy rewrites and coordinate with underwriting or carriers to resolve complex client issues
  • Act as the main point of contact for clients post-sale, building long-term relationships through value-driven service and communication
  • Maintain CRM accuracy, ensuring documentation of all account interactions, recommendations, and outcomes
  • Track and improve individual metrics related to retention, cross-sells, and client satisfaction
  • Proactively monitor book health, notify agents of account trends or risk concerns, and implement preventative strategies
  • Support and collaborate with CSR team members by guiding client issues to resolution
  • Maintain full awareness of carrier guidelines, market trends, and internal service standards
  • Perform other duties as assigned


REQUIRED QUALIFICATIONS:

  • High School diploma or equivalent required; Bachelor’s degree preferred.
  • 3 years of property and casualty insurance experience
  • Property and Casualty License required
  • Proficiency in CRM tools and the Microsoft Office Suite.
  • Proven ability to handle policy rewrites, cancellations, and renewal conversations with confidence
  • Comfortable reviewing policy details, identifying gaps, and explaining coverage in plain language
  • Excellent organizational skills with a proven ability to manage multiple tasks
  • Exceptional communication and interpersonal skills to build strong client relationships
  • A detail-oriented, problem-solving mindset with high standards of professionalism
  • Self-motivated and enthusiastic with a strong work ethic
  • Able to thrive in a collaborative team environment and maintain a positive attitude under pressure
  • Comfortable working in a fast-paced setting with a strong sense of urgency


Apply