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Work From Home Healthcare Account Manager Jobs (NOW HIRING)

CERESTI HEALTH

Home Care Account Manager

... work that truly matters. Ceresti Health is a tech-enabled dementia care provider pioneering a ... Position Overview Ceresti Health is seeking an Home Care Account Manager to support the success ...

Ceresti Health, Inc

Home Care Account Manager

$70K - $90K/yr

... work that truly matters. Ceresti Health is a tech-enabled dementia care provider pioneering a ... Position Overview Ceresti Health is seeking an Home Care Account Manager to support the success ...

ID.me

Account Manager, Healthcare

Charleston, WV · Remote

You will work closely with internal stakeholders-including Product, Onboarding, Value Management ... Own a portfolio of active Healthcare accounts-serving as the primary point of contact and strategic ...

Abel Personnel

Be Seen First

Work From Home Medicare Enrollment Specialist

Harrisburg, PA · Remote

$17.88/hr

Join a healthcare team dedicated to helping Medicare beneficiaries understand and enroll in their ... Our experienced recruiters work directly with hiring managers, ensuring your qualifications are ...

Veteran-friendly

Trellix

SLED & Healthcare Account Executive

New York, NY · Remote

$175K - $320K/yr

Territory & Account Management: Grow established SLED and Healthcare accounts, maximizing short ... Work alongside internal teams and channel partners to identify new opportunities outside your ...

Hyro

Senior Enterprise Account Manager

New York, NY · On-site +1

Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate ... Bachelor's degree or equivalent experience This is a remote role working from home with up to 30 ...

Hyro

Senior Enterprise Account Manager

New York, NY · Remote

Company-wide long weekends every quarter * Work from anywhere for up to 2 weeks per year * Medical ... Experience managing complex enterprise healthcare customers with multiple stakeholders, long ...

Trellix

SLED & Healthcare Account Executive

Boston, MA · Remote

$175K - $320K/yr

Territory & Account Management: Grow established SLED and Healthcare accounts, maximizing short ... Work alongside internal teams and channel partners to identify new opportunities outside your ...

StateServ Medical LLC

Account Manager - Remote

Mesa, AZ · Remote

$65K - $75K/yr

Dragonfly Health - A great place to land Dragonfly Health is the leading care-at-home data ... Work Environment: Ability to work independently from a home or corporate office to achieve ...

StateServ

Account Manager - Remote

Mesa, AZ · On-site +1

$65K - $75K/yr

Dragonfly Health - A great place to land Dragonfly Health is the leading care-at-home data ... Work Environment: Ability to work independently from a home or corporate office to achieve ...

StateServ Medical

Account Manager - Remote

Mesa, AZ · Remote

$65K - $75K/yr

Dragonfly Health - A great place to land Dragonfly Health is the leading care-at-home data ... Work Environment: Ability to work independently from a home or corporate office to achieve ...

StateServ Medical

Account Manager - Remote

Mesa, AZ · Remote

$65K - $75K/yr

Dragonfly Health - A great place to land Dragonfly Health is the leading care-at-home data ... Work Environment: Ability to work independently from a home or corporate office to achieve ...

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Work From Home Healthcare Account Manager information

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$29.5K

$65.8K

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How much do work from home healthcare account manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for work from home healthcare account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Work From Home Healthcare Account Managers, and how can they be addressed?

Work From Home Healthcare Account Managers often face challenges such as maintaining strong client relationships remotely, managing time effectively across different accounts, and staying updated with evolving healthcare regulations. Building rapport through regular virtual meetings and clear communication helps foster trust with clients. Utilizing digital project management tools and staying organized can streamline account oversight, while actively participating in virtual team collaborations ensures alignment with company goals and compliance requirements.

What are the key skills and qualifications needed to thrive as a Work From Home Healthcare Account Manager, and why are they important?

To excel as a Work From Home Healthcare Account Manager, you need strong knowledge of healthcare services, account management experience, and typically a degree in business, healthcare administration, or a related field. Familiarity with CRM platforms, teleconferencing tools, and healthcare management systems is common, and certifications like Certified Account Manager (CAM) can be beneficial. Outstanding communication, organization, and problem-solving skills help you build relationships and manage client needs remotely. These abilities ensure client satisfaction, efficient operations, and the successful growth of healthcare accounts in a virtual environment.

What is a Work From Home Healthcare Account Manager?

A Work From Home Healthcare Account Manager is a professional who manages relationships between healthcare providers or organizations and their clients, such as insurance companies, hospitals, or patients, while working remotely. Their primary responsibilities include overseeing client accounts, addressing client needs, coordinating services, and ensuring satisfaction with healthcare products or services. They often act as the main point of contact, resolve issues, and collaborate with internal teams to deliver effective solutions. Strong communication, organizational, and problem-solving skills are essential for success in this role.

What is the difference between Work From Home Healthcare Account Manager vs Healthcare Sales Representative?

AspectWork From Home Healthcare Account ManagerHealthcare Sales Representative
CredentialsHealthcare-related certifications, experience in account managementSales certifications, industry knowledge
Work EnvironmentRemote, client-focused, administrative tasksRemote or in-person, sales calls, client meetings
Employer & Industry UsageHealthcare providers, insurance companies, pharmaceutical firmsMedical device, pharmaceutical, or healthcare product companies
Job FocusManaging client accounts, ensuring service satisfactionGenerating sales, building client relationships

The main difference is that a Work From Home Healthcare Account Manager focuses on managing existing client accounts and maintaining relationships remotely, while a Healthcare Sales Representative primarily works on acquiring new clients and increasing sales. Both roles require healthcare industry knowledge, but their daily tasks and objectives differ significantly.

More about Work From Home Healthcare Account Manager jobs
What cities are hiring for Work From Home Healthcare Account Manager jobs? Cities with the most Work From Home Healthcare Account Manager job openings:
What states have the most Work From Home Healthcare Account Manager jobs? States with the most job openings for Work From Home Healthcare Account Manager jobs include:
What job categories do people searching Work From Home Healthcare Account Manager jobs look for? The top searched job categories for Work From Home Healthcare Account Manager jobs are:
Work From Home Healthcare Account Manager jobs near you
Infographic showing various Work From Home Healthcare Account Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 44% In-person, and 56% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Home Care Account Manager

CERESTI HEALTH

Remote

Other

Posted 21 days ago

Job description

About Ceresti Health
We empower family caregivers through our innovative Caregiver-Enabled Dementia Program, leveraging technology, AI, data, and personalized coaching to improve health outcomes, reduce hospitalizations, and generate significant cost savings for value-based healthcare organizations. Our fast-growing, collaborative environment values creativity, accountability, and impact-giving every team member the opportunity to contribute to meaningful change in the healthcare system.
With competitive compensation, a supportive culture, and a shared passion for making a difference, Ceresti offers a chance to do work that truly matters.
Ceresti Health is a tech-enabled dementia care provider pioneering a differentiated model of care to improve family caregiver outcomes and strengthen their ability to sustain high-quality care. As one of the organizations selected by CMS to participate in the GUIDE Model, we're at the forefront of transforming dementia care nationwide.
Position Overview
Ceresti Health is seeking an Home Care Account Manager to support the success, engagement, and operational performance of our home care partners delivering services under the CMS GUIDE Model. Reporting to the Home Care and Channel Partnerships Manager, this role plays a critical part in ensuring partners receive timely support, clear communication, and consistent execution aligned with Ceresti's caregiver-centric standards of care.
The Account Manager will contribute to partner onboarding, day-to-day relationship support, performance tracking, issue resolution, and coordination across internal teams. This role requires strong organizational skills, a service-oriented mindset, and the ability to manage multiple partner relationships while escalating risks and trends appropriately.
By supporting high-performing home care and partner relationships, this role directly enables caregiver satisfaction, operational excellence, CMS compliance, and the successful delivery of respite services into the home-advancing Ceresti's mission to improve the lives of individuals living with dementia and their caregivers.
Key Responsibilities
Partner Onboarding & Support
  • Support the onboarding of new home care agencies and other partners by assisting with workflow setup, documentation, and training coordination.
  • Reinforce partner understanding of Ceresti processes including referrals, documentation, scheduling and billing workflows, and communication pathways.
  • Provide day-to-day onboarding support and handoff coordination in partnership with the Home Care and Channel Partnerships Manager
Account & Relationship Support
  • Serve as a primary operational point of contact for assigned home care partners and designated partnerships.
  • Maintain regular communication with partners to support service delivery and referral execution.
  • Respond to partner questions and requests; triage and escalate issues as needed.
  • Support relationship-building efforts to strengthen engagement, responsiveness, and alignment with Ceresti expectations.
Operational Coordination & Issue Resolution
  • Assist with troubleshooting operational challenges such as scheduling delays, staffing gaps, missed visits, or documentation issues.
  • Coordinate with internal teams to ensure partner needs are addressed efficiently.
  • Help ensure seamless coordination between Ceresti and partners to support timely respite delivery.
Performance Tracking & Reporting
  • Monitor and track partner performance metrics including referral response times, in-home assessment and respite fulfillment, documentation accuracy, and caregiver feedback.
  • Prepare summaries and insights for regular partner check-ins and internal reviews.
  • Identify trends, risks, or recurring issues and escalate findings to the Home Care and Channel Partnerships Manager
Quality & Compliance Support
  • Support partner adherence to CMS GUIDE documentation and reporting requirements.
  • Assist with recovery of visit notes, service logs, and required submissions.
  • Participate in audit preparation, quality reviews, and operational risk mitigation efforts.
Partner & Data Management
  • Maintain accurate partner records including contacts, service areas, and quality.
  • Support in-home assessment and respite referral workflows and updates across systems.
  • Assist with contracting support and renewal preparation as directed.
Internal Collaboration & Program Growth
  • Provide feedback to Ceresti leadership on partner workflows, tools, and process improvements.
  • Collaborate with Care Team leadership to ensure caregivers receive consistent, high-quality respite support.
  • Contribute to cross-functional initiatives supporting GUIDE expansion and broader partnership growth.
Required Qualifications
Education & Experience
  • Bachelor's degree in a related field or equivalent experience.
  • 2-4 years of experience in home care, healthcare operations, account management, or partner support roles.
  • Experience supporting external partners, vendors, or clients in an operational environment.
  • Familiarity with home care workflows including scheduling, staffing, and visit documentation.
  • Strong communication and relationship-management skills.
  • High attention to detail and strong organizational skills; ability to manage multiple accounts and priorities.
  • Comfort working with operational dashboards, KPIs, and performance reporting.
  • Professionalism, empathy, and alignment with Ceresti's caregiver-focused mission.
Core Competencies
  • Account & Partner Support: Provides responsive, reliable support to home care partners and other accounts. Builds trust through follow-through, professionalism, and clear communication.
  • Operational Execution: Executes repeatable workflows accurately and consistently. Supports process adherence and timely issue resolution.
  • Problem Solving: Identifies issues early, gathers necessary information, and escalates appropriately while supporting resolution.
  • Communication & Collaboration: Communicates clearly and empathetically with partners and internal teams; adapts communication style to audience and situation.
  • Caregiver-Centered Thinking: Keeps caregiver experience at the forefront when supporting partners and resolving issues.
  • Continuous Improvement Mindset: Contributes ideas and feedback to improve tools, workflows, and partner experience over time.
Preferred Qualifications
  • Experience with:
    • CMS programs, particularly the GUIDE Model
    • Healthcare vendor, partner, or account management
    • Respite care or community-based services
  • Exposure to dementia care or family caregiver support.
  • Experience in a start-up or high-growth healthcare environment.

Why Ceresti?
Ceresti Health is redefining how caregivers of people living with dementia are supported-at scale. Our national, tech-enabled, caregiver-centric, and risk-bearing model delivers meaningful cost savings while dramatically improving caregiver and patient outcomes. Joining Ceresti means playing a direct role in expanding access to high-impact support for families who need it most.

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