ZipRecruiter

Log In

1

Account Management Jobs in Appleton, WI (NOW HIRING)

NEXHR

Account Manager

Menasha, WI

Account Retention and Relationship Management Actions: * Develop and maintain relationships with key decision makers to enable account penetration. * Maintain retention rate across assigned accounts ...

Alta Resources

Account Manager

Neenah, WI · On-site

Summary The Account Manager manages sales accounts and all activities selling Client products to ... Strong organization and time management skills. Ability to remain focused and productive with tasks ...

altaresourceshcm

Account Manager

Neenah, WI

Summary The Account Manager manages sales accounts and all activities selling Client products to ... Strong organization and time management skills. Ability to remain focused and productive with tasks ...

next page

Showing results 1-20

People also search for

All JobsAccount Management JobsAccount Management Jobs in Appleton, WI

Account Management information

See Appleton, WI salary details

$28.1K

$62.6K

$100.9K

How much do account management jobs pay per year?

As of May 29, 2026, the average yearly pay for account management in Appleton, WI is $62,637.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $74,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong client relationship management, sales acumen, and a relevant bachelor’s degree, often in business or marketing. Familiarity with CRM software like Salesforce, data analytics tools, and proficiency in Microsoft Office suite are typically required. Excellent communication, problem-solving, and negotiation skills help you build trust and resolve client issues effectively. These abilities are vital for maintaining satisfied clients, achieving revenue targets, and fostering long-term business growth.

How does an Account Manager typically balance the needs of multiple clients while meeting internal business goals?

Account Managers often juggle the demands of several clients at once, which requires strong organizational skills and the ability to prioritize tasks. They must proactively communicate with clients to understand their needs, while also collaborating closely with internal teams such as sales, marketing, and product development to deliver solutions that align with business objectives. Regular check-ins, setting clear expectations, and using project management tools are common strategies to ensure all parties are satisfied and account goals are met. Balancing client satisfaction with company targets is a dynamic and rewarding aspect of the role.

What is account management?

Account management is a business function where professionals build and maintain relationships with clients or customers to ensure their satisfaction, retention, and growth. Account managers act as the main point of contact between a company and its clients, addressing their needs, resolving issues, and identifying opportunities for upselling or cross-selling. The goal is to foster long-term partnerships that benefit both the client and the company.

What is the difference between Account Management vs Customer Service Representative?

AspectAccount ManagementCustomer Service Representative
Primary RoleBuild and maintain long-term client relationships, upsell, and ensure client satisfactionAssist customers with inquiries, resolve issues, and provide product or service information
Required SkillsCommunication, relationship management, sales knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, client meetings, account reviewsCall centers, retail, online support channels
Industry UsageCommon in B2B and B2C sectors, especially in SaaS, finance, and techWidespread across retail, telecom, hospitality, and service industries

While both roles involve communication with clients or customers, Account Management focuses on maintaining ongoing relationships and growing accounts, often with a strategic approach. Customer Service Representatives primarily handle immediate customer inquiries and issues, emphasizing quick resolution. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Account Management jobs in Appleton, WI? For Account Management jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Account Management jobs in Appleton, WI look for? The top searched job categories for Account Management jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Account Management jobs? Cities near Appleton, WI with the most Account Management job openings:
Account Management jobs near you
Account Manager - Commercial Insurance (Fully Remote Option)

Account Manager - Commercial Insurance (Fully Remote Option)

Insurance Office of America

Green Bay, WI • On-site

$65K - $90K/yr

Full-time

Medical, Retirement

Posted 19 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 259 rated insurance

Job description

Job Description:

Title: Account Manager - Commercial Lines

Hybrid Preferred:1-2 of days in Columbia, SC office

OR Fully Remote: EST or CST residents
Book Focus:coastal property (required experience) w/ construction & contractors
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations
About the Role:Manage an assignedbook of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.


Key Responsibilities:

  • Technical Competence:Maintaintechnical competence and industryexpertise.

  • Team Leadership:Direct daily activities of the account management team.

  • Customer Service:Handle customer service requests, policy administration, billing, claims, and coverage analysis.

  • Policy Management:Manage policy expirations and renewals.

  • Renewal Process:Conduct client research, prepare submissions, negotiate coverages, and present proposals.

  • Accounts Receivable: Monitor reports andtake actionon delinquent accounts, collecting outstanding balances.

  • System Maintenance:Maintainagency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

  • Activity Monitoring:Monitorand maintain activity/suspense to ensuretimelycompletion.

  • Communication:Maintainfrequent, transparent communication with the account teamregardingworkload status and any issues.

  • Service Excellence:Deliver excellent service, proactivelyanticipateneeds, and respond quickly to service requests.

  • Policy Compliance:Stay updated on company policies and procedures.

  • Continuous Improvement:Seekand adopt best practices to improve individual and team performance.

  • Champion IOA Values:Demonstrateintegrity and leadership.


Ideal CandidateQualifications:

  • 5+ years of account management experience

  • Thorough knowledge of insurance brokerage and client needs

  • Required active property & casualty licensing; professional designation (CRIS, CIS or CIC) preferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service,communication,multitasking, and organizational skills

  • Proficiencyin MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is $65,000.00 - 90,000.00 annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply