Account Development Manager Jobs in Schenectady, NY

We anticipate the application window for this opening will close on - 8 Sep 2026

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the LifeWe areseekinga committed professional tojoinour team. While this is a remote position notlocatedat a physical Medtronic site, the candidate hired will berequiredtoresidewithin the territory anddrive tomultiple accounts throughout the region. A valid driver's license is essential for this role.
The Clinical Specialist serves as the primary technical and clinical resource for Cardiac Surgery within the New England and will partner closely with Territory Managers, District Managers, Area Leadership, Marketing, and Medical Affairs to support growth initiatives and strategic account development. Our Cardiac Surgery portfolio is vast and will be supporting Medtronic's Heart Valve, Left Atrial Appendage Management, Repair, Surgical Ablation, and Revascularization portfolios.

This individual will play a critical role in supporting physician training, first-case support, clinical education, market development initiatives, and ongoing physician adoption activities. Success in this role requires the ability to influence clinical practice, build strong physician relationships, and collaborate effectively with the sales team to achieve both clinical and business objectives.

This position reports directly to the District Manager, Cardiac Surgery.

TERRITORY OPPORTUNITY

The Clinical Specialist will support cardiac surgery programs throughout the territory. This territory includes leading academic institutions, high-volume cardiac surgery centers, community hospitals, and strategic growth accounts.

This role offers the opportunity to:

• Partner directly with leading cardiac surgeons and physician assistants
• Drive physician adoption of innovative cardiac surgery technologies
• Support first-case and complex-case procedures
• Lead physician, resident, fellow, and advanced practice provider education initiatives
• Facilitate wet labs and hands-on training programs
• Collaborate with sales leadership to identify and develop growth opportunities
• Support strategic account development and physician engagement initiatives
• Develop expertise across Medtronic's Heart Valve, Left Atrial Appendage Management, Repair, Surgical Ablation, and Revascularization portfolios

POSITION RESPONSIBILITIES

Technical and Clinical Support

• Provides technical leadership regarding implantation and utilization of Medtronic Surgical Based Therapy products and procedures.
• Educates physicians, physician assistants, perfusionists, and operating room staff on indications, procedural techniques, and appropriate use of SBT products.
• Develops and maintains comprehensive clinical and technical product knowledge.
• Assists and serves as a consultant to physicians, customers, and sales staff with troubleshooting and management of complex procedural challenges.
• Serves as a clinical resource during physician adoption and growth phases.
• May assist field and Medical Affairs teams with customer communication regarding device complaints, product evaluations, and explants.
• Provides technical expertise and leadership to support safe and effective adoption of Medtronic technologies.

Customer Education Support

• collaborates with sales personnel on physician targeting and attendance at Medtronic-sponsored training programs.
• Engages with physicians and clinical teams before, during, and after attendance at educational events.
• Provides post-training follow-up, procedural reviews, in-servicing, and first-case support.
• Supports minimally invasive cardiac surgery (MICS) and advanced procedural training initiatives.
• Participates in dissemination of peer-reviewed scientific and clinical information.
• Develops and maintains influential relationships with key customers and physician leaders.
• Provides procedural support and clinical coverage during physician adoption and growth phases.

Product Training Support

• Supports onboarding and development of new sales representatives and clinical specialists.
• Provides technical expertise for regional education and training activities.
• Assists with physician, resident, fellow, and advanced practice provider educational programs.
• Delivers competitive and product training to sales representatives and clinical specialists.

Resident and Early Career Surgeon Support

• Partners with District Managers and Territory Managers to communicate and execute resident and fellow development initiatives.
• Maintains relationships with attending surgeons and academic institutions throughout the territory.
• Supports early-career surgeon education programs and procedural training opportunities.
• Assists in development and execution of future physician education initiatives.

Competitive Intelligence and Clinical Evidence

• Maintains expertise in competitive technologies and therapies.
• Effectively communicates competitive information, market trends, and clinical evidence to field teams.
• Remains current regarding peer-reviewed publications, clinical data, and evolving standards of care.
• Delivers clinical and competitive training to field personnel.

Administrative Responsibilities

• Schedules travel arrangements to ensure multiple objectives are accomplished efficiently.
• Maintains hospital access and vendor credentialing requirements.
• Completes expense reports accurately and in a timely manner.
• Maintains all required training and compliance certifications.
• Effectively manages time, resources, and priorities across a large geography.

Communication

• Maintains a high level of communication with Territory Managers, District Managers, Area Leadership, Marketing, Medical Affairs, and key stakeholders.
• Ensures a professional standard of written and verbal communication at all times.
• Collaborates effectively across functions to support physician adoption, account development, and business growth initiatives.

Must Have:

• High School Diploma with a minimum of 14 years experience including cath lab, CVOR, or Clinical experience OR Associate Diploma with a minimum of12 years experience OR Bachelor's degree with a minimum of 10 years of experience

Nice to Have:

• Experience with cardiac implantable devices.

• Experience with education and training techniques.

• Experience with cardiac implantable devices.

• Experience with education and training techniques.

TRAVEL REQUIREMENTS

Approximately 60-70% travel throughout territory

Ability to support occasional physician training programs, national meetings, wet labs, and educational events outside the assigned geography.

Available and willing to work evenings and weekends as required to support customer needs and educational programs.

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Recruitment Fraud Alert

We are aware of phishing scams targeting job seekers. Please keep the following in mind:

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$185,000The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,Health Savings Account,Healthcare Flexible Spending Account,Life insurance, Long-term disability leave,Dependent daycare spending account,Tuition assistance/reimbursement, andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans, 401(k) plan plus employer contribution and match,Short-term disability,Paid time off,Paid holidays,Employee Stock Purchase Plan,Employee Assistance Program,Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), andCapital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can findhere a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.