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Accessibility Manager Jobs in Ohio (NOW HIRING)

One of our clients is looking for the position of Program Manager o n following skills: Onsite ... Advocate for inclusive design practices, ensuring that the system adheres to accessibility ...

This role manages and maintains systems and infrastructure that support the collection, storage, accessibility, and dissemination of organizational knowledge and operational information.

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Accessibility Manager information

What is an accessibility manager?

An Accessibility Manager is a professional responsible for ensuring that a company's products, services, and environments are accessible to people with disabilities. They develop, implement, and oversee accessibility policies and strategies, provide training, and collaborate with various teams to ensure compliance with accessibility standards such as the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG). Their role is crucial in promoting inclusivity and removing barriers for all users, both in digital and physical spaces.

What are the key skills and qualifications needed to thrive as an accessibility manager?

To thrive as an Accessibility Manager, you need expertise in accessibility standards (such as WCAG), disability inclusion, and project management, often supported by a relevant degree or certifications like CPACC or WAS. Familiarity with assistive technologies, accessibility testing tools, and compliance systems is typically required. Strong communication, advocacy, and leadership skills help drive organizational change and foster inclusive environments. These competencies are crucial for ensuring digital and physical spaces are accessible to all, reducing legal risks, and promoting equity.

How does an accessibility manager typically collaborate with product and development teams to ensure accessibility standards are met throughout the project lifecycle?

An Accessibility Manager works closely with product managers, designers, and developers from the earliest stages of a project to embed accessibility best practices into design and development workflows. They often conduct accessibility audits, provide training, and offer actionable feedback on prototypes and code to ensure compliance with standards such as WCAG and ADA. Regular collaboration includes reviewing user stories for accessibility requirements, participating in sprint planning, and facilitating user testing with individuals with disabilities. This proactive partnership helps teams identify and address accessibility issues early, reducing costly fixes post-launch and promoting an inclusive user experience.

What are the most commonly searched types of Accessibility jobs in Ohio?

The most popular types of Accessibility jobs in Ohio are:

Infographic showing various Accessibility Manager job openings in Ohio as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Accessibility Technician

National Seating & Mobility

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


National Seating & Mobility rating

7.1

Company rating: 7.1 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

133rd of 739 rated retailers


Job description

Full-time Opportunity Available | 8/9-hour shift (day) | Monday - Friday | Competitive Pay
As an Accessibility Technician, the employee shall assist in assembling, modifying and delivering accessibility equipment in a timely manner as well as identifying and solving any malfunctions related to the equipment.
Essential Responsibilities and Tasks:
Maintenance
  • Install, restore, repair, maintain and set up NSM stairlifts, ceiling lifts, VPLs, ramps, and other accessibility products offered by NSM in clients' home and/or facilities as per factory and clinical specifications.
  • Perform maintenance of tools, shop supplies and other items necessary for the conduct of the service work.
  • Set up and install out of store delivery of products at customers' homes and facilities.

Customer Service
  • Communicate directly with customers to ascertain the nature of the technical problem and its possible causes; to provide assurance to the customer regarding the equipment.
  • Maintain proper records of work performed, including recording both time and materials (parts and supplies) used to perform repairs or other servicing on customer and NSM owned equipment.
  • Keep track of customer records, including quotations, work orders, customer orders and invoices. (Combine with 4 task) , Title: customer administration
  • Complete quotations, work orders and customer orders for effective and accurate customer billing.
  • Work with the instore Customer Service Representatives to review the day's paperwork and assist the Warehouse Technician in putting Accessibility products away.
  • Provide in store and out of store customer service including assistance with selection of medical products by customers and liaison with therapists.

Troubleshooting Repair
  • Organize and identify parts for repairs and stock, optimizing parts levels and setting up parts in the information system.
  • Trouble shoot faulty equipment for customers either over the phone or on-site at the clients' home.
  • Fabricate and install customized components for customer equipment within the guidelines established for such work.

Additional Duties
  • Communicate directly with suppliers and their staff for the purposes of obtaining technical assistance, resolution of warranty issues, obtaining Return Authorizations and ensuring defective goods are returned in the manner prescribed by the supplier.
  • Ensure NSM name stickers are on all equipment.
  • Acquire continual education through product literature and in-house training on new products and services and attending manufacturer specialized training courses or in-branch training sessions.
  • Pick up equipment from customer residences and review that all components of the equipment are returned and not damaged.
  • Manage time by attending to appointments at the time reserved, contacting the NSM branch if appointments are running late, returning to the branch to perform in-branch duties when appointments are completed.
  • Assist other technicians in the performance of their duties when asked, including the delivery of equipment to customers and assistance with repairs.
  • Attend seating clinics with the Rehab Technology Specialist as necessary to assist with evaluations, modifications, and deliveries.

Other duties as assigned that include inventory, warehouse management and sales floor or any other task or duties required in the branch.
Benefits:
  • Paid Time Off (PTO)
  • Health, Dental & Vision Insurance
  • 401k Company Match
  • Tuition and Education Assistance

Physical Demands and Qualifications:
  • Can lift 75+ pounds
  • Must pass drug and background check
  • Valid driver's license
  • High School Diploma or equivalency certificate

We are looking to grow our enthusiastic and engaged team at National Seating Mobility. Submit your resume and join a group of enthusiastic professionals dedicated to changing lives.
All NSM Positions:
This job description in no way states or implies that these are the only duties to be performed by this employee. He/She will be required to follow any other instructions and to perform any other duties requested by his/her supervisor.
Individuals will be expected to maintain a professional work environment at all times.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
#NSMT1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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