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Access Services Assistant Jobs (NOW HIRING)

William Paterson University

  • Medical

  • Dental

  • Retirement

Reporting to the Assistant Director for Access & Information Services, the Access Services Librarian plans, organizes, supervises, and coordinates services and staff for circulation, course reserves ...

Babson College

Supervisor, Access Services

Wellesley, MA · On-site

$30.96 - $34.40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Supervisor, Access Services oversees daily operations at the Horn Library Information Desk ... Coordinates and conducts training for Student Information Assistants in circulation/reserves/holds ...

Babson College

Supervisor, Access Services

Babson Park, MA

$30.96 - $34.40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

OverviewThe Supervisor, Access Services oversees daily operations at the Horn Library Information ... Coordinates and conducts training for Student Information Assistants in circulation/reserves/holds ...

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Access Services Assistant information

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$5

$19

$26

How much do access services assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for access services assistant in the United States is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $10.10 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Access Services Assistant vs Library Clerk?

AspectAccess Services AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer library or customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentLibraries, educational institutions, public or academic librariesLibraries, public or academic libraries
Primary ResponsibilitiesManaging access, checking materials in/out, assisting patrons with library servicesChecking in/out materials, shelving, assisting patrons with basic inquiries
Employer & Industry UsagePublic, academic, and special librariesPublic, academic, and special libraries

Both roles operate in library environments and require similar credentials, but Access Services Assistants often handle more access management and patron assistance, while Library Clerks focus on circulation and shelving tasks. The roles are closely related and often overlap in library settings.

How to become an access services assistant with no experience?

To become an access services assistant with no experience, focus on developing strong organizational and communication skills, and consider gaining familiarity with library or facility operations. Entry-level positions often require a high school diploma or equivalent, and some employers may provide on-the-job training or prefer candidates with basic computer skills. Volunteering or internships can also help build relevant experience.

What cities are hiring for Access Services Assistant jobs?

Cities with the most Access Services Assistant job openings:

Who are the top companies hiring for Access Services Assistant jobs?

The top employers for Access Services Assistant jobs are:

What states have the most Access Services Assistant jobs?

States with the most job openings for Access Services Assistant jobs include:

Infographic showing various Access Services Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,802 per year, or $19.1 per hour.

Access Services Specialist

Wellbridge Addiction Treatment and Research

Calverton, NY • On-site

Other

Posted 18 days ago

Job description

Access Services Specialist

Wellbridge is committed to creating an environment where those struggling with substance use disorders can find hope, healing, and a path toward recovery. We believe in prioritizing patient-centered care, ensuring that each person who walks through our doors receives the utmost compassion and support on their journey to wellness. We invite you to explore a career with Wellbridge and are proud to offer comprehensive and affordable benefits including lifestyle perks such as free cafeteria service and an on-site gym/wellness center!

ACCESS SERVICES SPECIALIST - Full Time, 40 hrs/wk. This position is eligible for applicable evening and night shift differentials.

The Access Services Specialist is responsible for engaging prospective patients and families by providing information about Wellbridge programs, providing ongoing outreach to referral sources for families and patients considering admission, and providing flexible coverage across the call center and reception based on daily operational needs.

RESPONSIBILITIES INCLUDE:

  • Maintain efficient workflows during staffing gaps, high-volume periods, or scheduled time off ensuring the continuity of access services
  • Serve as front-facing support by greeting patients, visitors, and vendors in a professional and welcoming manner when covering reception
  • Assist with inbound call handling, call routing, and general call center support during high-volume periods or staffing shortages
  • Support timely communication and coordination between departments to ensure smooth patient access operations
  • Maintain accurate documentation and follow established workflows and protocols
  • Adapt quickly to changing priorities and staffing needs throughout the day
  • Uphold confidentiality, professionalism, and compliance with organizational and HIPAA standards
  • Assist leadership with additional access-related support tasks as needed

OTHER DUTIES:

This job description is intended to provide general guidance and not designed to cover or contain a comprehensive list of relevant activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.

ESSENTIAL FUNCTIONS:

Provide patient admission related and reception related tasks. For patient care needs, this is an on-site role. Clearly communicate and exchange information verbally and electronically. Consistent computer and phone, general office equipment use. Generally sedentary, traversing office and facility areas. The ability to work a flexible schedule based on the needs of the program

QUALIFICATIONS:

  • Associate degree with 1 – 2 years of experience working in a call center or behavioral health setting. Bachelor's degree in a human service-related field is preferred.
  • Ability to establish and maintain cooperative professional relationships.
  • Strong interpersonal skills to facilitate conversations with patients, staff, nurses, physicians, etc.
  • Proficiency in Microsoft Office Suite (Teams, Excel, etc.).
  • Knowledge of a Customer Relationship Management System (CRM) and Electronic Medical Record (EMR).

We are an Equal Opportunity Employer and committed to creating an inclusive workplace and providing equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital or familial status, pregnancy, reproductive health decision making, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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