ZipRecruiter

Log In

1

Access Representative Jobs (NOW HIRING)

Access Dubuque

Patient Access Representative

Dubuque, IA · On-site

$16.25 - $20.75/hr

Patient Access Representative Southwest Health 1 Positions ID: 80487 Posted On 09/02/2025 Refreshed On 08/09/2026 Job Overview Requirements * Must have a high school diploma, GED, or equivalent.

PATIENT ACCESS

Patient Access Representative

Portland, OR · On-site

$22.57 - $30.57/hr

Patient Access Representative You are the first face patients see -- setting the tone for a welcoming and positive experience. Simply put, you are the face of Legacy. As we work to fulfill our ...

PATIENT ACCESS

Patient Access Representative

Tualatin, OR · On-site

$22.32 - $31.90/hr

Patient Access Representative You are the first face patients see -- setting the tone for a welcoming and positive experience. Simply put, you are the face of Legacy. As we work to fulfill our ...

Asante

Patient Access Representative

Grants Pass, OR · On-site

$18.09 - $26.50/hr

In this role, the ED Patient Access Rep is also responsible for thoroughly and accurately describing the various compliance and regulatory documents that Asante is required to present to patients ...

Asante

Patient Access Representative

Grants Pass, OR · On-site

$19.27 - $26.49/hr

In this role, the ED Patient Access Rep is also responsible for thoroughly and accurately describing the various compliance and regulatory documents that Asante is required to present to patients ...

Grande Ronde Hospital

Patient Access Rep

La Grande, OR · On-site

$16.50 - $21/hr

The Patient Access Representative is responsible for greeting, registering, and assisting patients in a courteous and professional manner. Under the general supervision of the Patient Access Manager ...

Grande Ronde Hospital

Patient Access Rep

La Grande, OR · On-site

$16.50 - $21/hr

The Patient Access Representative is responsible for greeting, registering, and assisting patients in a courteous and professional manner. Under the general supervision of the Patient Access Manager ...

Hendrick Medical Center

Patient Access Rep

Abilene, TX · On-site

$16.75 - $21.25/hr

Patient Access Representative The Patient Access Representative is able to schedule primary and specialty office visits appropriately; as well as keeping location instructions; patient demographics ...

Mercy

Patient Access Representative

Rogers, AR · On-site

$16.25 - $20.50/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

Mercy

Patient Access Representative

Fort Smith, AR · On-site

$14.75 - $18.75/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

Conway Regional

Patient Access Representative

Conway, AR · On-site

$13.75 - $17.50/hr

Overview The Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of ...

next page

Showing results 1-20

All JobsAccess Representative Jobs

Access Representative information

See salary details

$14

$21

$29

How much do access representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for access representative in the United States is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.

What is the difference between Access Representative vs Customer Service Representative?

AspectAccess RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; customer service training often preferred
Work EnvironmentHealthcare facilities, insurance companies, government agenciesRetail, call centers, service industries
Employer & Industry UsageHealthcare, insurance, governmentRetail, telecommunications, hospitality

Access Representatives primarily work in healthcare or insurance settings, focusing on patient or client access, while Customer Service Representatives handle general customer inquiries across various industries. Both roles require strong communication skills and often similar certifications, but their work environments and specific responsibilities differ significantly.

Is it hard to be an access representative?

Being an access representative involves handling customer inquiries, verifying information, and providing assistance, which requires good communication skills and attention to detail. The job can be demanding during busy periods and may require familiarity with specific systems or certifications, but it generally depends on individual skills and experience.

What do you need to be an access representative?

To become an access representative, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and the ability to handle sensitive information securely. Some positions may require familiarity with computer systems or specific software, and on-the-job training is often provided.

What cities are hiring for Access Representative jobs?

Cities with the most Access Representative job openings:

What states have the most Access Representative jobs?

States with the most job openings for Access Representative jobs include:

What are popular job titles related to Access Representative jobs?

For Access Representative jobs, the most frequently searched job titles are:

Infographic showing various Access Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 27% Part Time, and 7% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,454 per year, or $21.4 per hour.

Patient Access Representative

Dubuque, IA • On-site

Access Dubuque
See more jobs at Access Dubuqueexternal

$16.25 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Patient Access Representative

Southwest Health

1 Positions

ID: 80487

Posted On 09/02/2025

Refreshed On 08/09/2026

Job Overview

Requirements

  • Must have a high school diploma, GED, or equivalent.

  • Six months to one year experience with customer relations required

  • Knowledge of basic office procedures/equipment and computer systems required

  • Familiarization with medical terminology and prior health care experience preferred

  • ​Certification in Basic Life Support (BLS) preferred.

Work Hours

We’re growing and expanding our Patient Access team!

  • We are seeking a full-time (36 hours/ week) Patient Access Representative to work as a Float in various departments.

  • We are seeking a casual (fill in as needed) Patient Access Representative

Job Summary

The primary responsibilities of the Patient Access Representative are to arrange for efficient and orderly registration of Emergency, Inpatients and Outpatients. A patient access representative ensures that accurate patient information is collected and that patients are aware of hospital policies and procedures. These duties will be performed in a “Customer oriented” professional manner.

Essential Job Functions and Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

  1. Registers patients for services performed at Southwest Health.

  2. Ensures patient records are up-to-date: demographics, employer, and emergency contacts

  3. Scans all necessary paperwork into system (face sheet, insurance card, patients’ order, Driver’s License, and any other signed documentation)

  4. Gathers necessary patient information including outpatient physician orders, diagnosis, emergency notification numbers, and insurance information

  5. Obtains necessary signatures on registration related documents.

  6. Verifies insurance eligibility and benefits.

  7. Obtains Medicaid eligibility from the online Forward Health program and changes the patients account accordingly.

  8. Processes Medicare patients through the designated electronic verification program to obtain medical necessity for scheduled procedures.

  9. Collects/requests out-of-pocket liabilities from patients upfront and applies, adjusts, and reconciles daily point-of-service cash reports. Refers patient accounts to financial counselors when further explanation/education is needed regarding denied authorizations, out-of-pocket liabilities, coverage options, or payment plans.

  10. Cross-trains and is well versed in a minimum of three areas of patient access.

  11. Obtains signature from patient on Advance Beneficiary Notice (ABN) if the procedure didn’t pass medical necessity.

  12. Exhibits professionalism in appearance, speech, and conduct. Ensures that services are provided in accordance with state and federal regulations.

  13. Adheres to Southwest Health’s value-based behavior standards.

  14. Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.

  15. Performs other duties and responsibilities as requested or required.

Contact Information

Southwest Health

Attn: Human Resources

1400 Eastside Rd

Platteville, WI 53818

Phone: (608) 342-0998

Email: [email protected]

Fax: (608) 342-5015

Benefits

Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.

Primary Contact

13894

Miranda Koch

HR Generalist, Human Resources

608-342-4796

Phone

Phone

Phone

Fax

[email protected]

Email

True

False

True

Job Details

Location

Platteville, WI

Job Type

Employee

Full/Part

Full Time

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

PTO (Paid Time Off)

Tuition Reimbursement

Qualifications

Education

High School/GED

Company ID

1250

Job REQ #

# Positions

1

Start Date

20250902

End Date

20261230

Featured Job

0

TH Ad

0

TH Comments

Similar Jobs

Bilingual RN Case Manager

Cottingham & Butler/ SISCO

2nd Shift Direct Support Professional Full Time

Area Residential Care

Travel Registered Nurse, RN, Emergency Department

MercyOne

Hotel Operations Manager

Q Casino + Resort

RN Case Manager

Cottingham & Butler/ SISCO

Engineer, Small Excavators (SMX) Electrical Hardwa

John Deere

CMA, LPN, or RN - Pulmonology - "No day is the sam

Medical Associates

1st Shift Full Time Direct Support Professional

Area Residential Care

Travel Registered Nurse, RN, Med Surg Tele

MercyOne

Managed IT Services Account Manager

Managed Solutions Group

Hospitality Sales Manager

Q Casino + Resort

RN - Rehab Registered Nurse

MercyOne

EMT/Paramedic/CMA/LPN/RN - Orthopaedics

Medical Associates

Security Officer

MercyOne

Cook

Q Casino + Resort

Environmental Services Worker

Sunnycrest Manor

Pre/Post or OR RN - PRN

Medical Associates

LPN-Behavioral Health

UnityPoint Health Finley Hospital

Retail Pharmacist PRN

MercyOne

Hotel Front Desk Supervisor

Q Casino + Resort

Share this Job

Southwest Health

About the Company

Southwest Health is a non-profit healthcare system offering southwest Wisconsin a range of services within our various facilities. Our locations include a hospital and clinic in Platteville, Southwest Health Behavioral Services, a clinic, Eye Center, and rehab services facility in Cuba City, Darlington, and Kieler Wisconsin.

We are a model healthcare organization that provides the highest quality at the lowest possible cost to create healthier communities. The Joint Commission has awarded Southwest Health a full accreditation as a Health Care Organization because we strive to provide the best care possible and prove it by meeting the Joint Commissions' standards for high-quality care. Southwest Health has been named a Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. These awards and the awards won in the past, speak to the commitment Southwest Health has for safety, patient experience, and creating a healthier southwest Wisconsin. This accreditation marks Southwest Health' fourth consecutive year of receiving the Guardian Excellence award for inpatient Patient Experience.

Southwest Health features four family medicine clinics, four Eye Center locations, Birth Center, a specialty services with cardiology, ENT, and Interventional Pain, a state-of-the-art Orthopedic Institute housing physical, occupational, and speech therapies, and 24-hour emergency services, to name just a few.

Apply