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Access Representative Jobs in Hackensack, NJ (NOW HIRING)

Hudson Regional Hospital

PATIENT ACCESS REP

Bayonne, NJ · On-site

$17.50 - $22.25/hr

Patient Access Representative The Patient Access Representative plays a critical role in ensuring a smooth and efficient patient intake process within healthcare facilities across the United States.

RWJBarnabas Health

Patient Access Representative

Rahway, NJ · On-site

$20.63 - $25.71/hr

Patient Access Representative Req #: 0000263037 Category: Revenue Cycle and Patient Access Status: Full-Time Shift: Day Facility: RWJ Rahway Department: Conceirge Pay Range: $20.63 - $25.71 per hour ...

Hudson Regional Hospital

PATIENT ACCESS REP

Bayonne, NJ · On-site

The Patient Access Representative plays a critical role in ensuring a smooth and efficient patient intake process within healthcare facilities across the United States. This position is responsible ...

RWJBarnabas Health

Patient Access Representative

Rahway, NJ · On-site

$20.63 - $25.71/hr

Patient Access Representative Req #: 0000262074 Category: Revenue Cycle and Patient Access Status: Full-Time Shift: Day Facility: RWJ Rahway Department: Conceirge Pay Range: $20.63 - $25.71 per hour ...

RWJBarnabas Health

Patient Access Representative

Rahway, NJ · On-site

$20.63 - $25.71/hr

Patient Access Representative Req #: 0000263037 Category: Revenue Cycle and Patient Access Status: Full-Time Shift: Day Facility: RWJ Rahway Department: Conceirge Pay Range: $20.63 - $25.71 per hour ...

RWJBarnabas Health

Patient Access Representative

Rahway, NJ · On-site

$20.63 - $25.71/hr

Patient Access Representative Location: RWJUH Rahway Hospital Department Name: Conceirge Req #: 0000263037 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency: The above ...

RWJBarnabas Health

Patient Access Representative

Rahway, NJ · On-site

$20.63 - $25.71/hr

Patient Access Representative Location: RWJUH Rahway Hospital Department Name: Conceirge Req #: 0000263037 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency: The above ...

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All JobsAccess Representative JobsAccess Representative Jobs in Hackensack, NJ

Access Representative information

See Hackensack, NJ salary details

$15

$23

$31

How much do access representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for access representative in Hackensack, NJ is $23.31, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.73 per hour, depending on experience, location, and employer.

What is the difference between Access Representative vs Customer Service Representative?

AspectAccess RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; customer service training often preferred
Work EnvironmentHealthcare facilities, insurance companies, government agenciesRetail, call centers, service industries
Employer & Industry UsageHealthcare, insurance, governmentRetail, telecommunications, hospitality

Access Representatives primarily work in healthcare or insurance settings, focusing on patient or client access, while Customer Service Representatives handle general customer inquiries across various industries. Both roles require strong communication skills and often similar certifications, but their work environments and specific responsibilities differ significantly.

Is it hard to be an access representative?

Being an access representative involves handling customer inquiries, verifying information, and providing assistance, which requires good communication skills and attention to detail. The job can be demanding during busy periods and may require familiarity with specific systems or certifications, but it generally depends on individual skills and experience.

What do you need to be an access representative?

To become an access representative, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and the ability to handle sensitive information securely. Some positions may require familiarity with computer systems or specific software, and on-the-job training is often provided.

What cities near Hackensack, NJ are hiring for Access Representative jobs?

Cities near Hackensack, NJ with the most Access Representative job openings:

Infographic showing various Access Representative job openings in Hackensack, NJ as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 30% Part Time, 1% Temporary, and 6% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $48,484 per year, or $23.3 per hour.

PATIENT ACCESS REP

Bayonne, NJ • On-site

Hudson Regional Hospital
Health Care and Social Assistance • 1 - 5K employees
Learn more about Hudson Regional Hospitalexternal

$17.50 - $22.25/hr

Other

Re-posted 6 days ago

Hudson Regional Hospital rating

7.2

Company rating: 7.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

419th of 1,066 rated hospitals

Job description

Patient Access Representative

The Patient Access Representative plays a critical role in ensuring a smooth and efficient patient intake process within healthcare facilities across the United States. This position is responsible for managing patient registration, verifying insurance information, and facilitating communication between patients and healthcare providers. The ultimate goal is to enhance the patient experience by providing accurate information, addressing inquiries, and resolving any access-related issues promptly. The role requires a detail-oriented and compassionate individual who can handle sensitive patient data while maintaining compliance with healthcare regulations. Success in this position directly contributes to the operational efficiency of the healthcare organization and the overall satisfaction of patients.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Previous experience in a healthcare or customer service role, preferably in patient registration or access.
  • Basic knowledge of medical terminology and healthcare insurance processes.
  • Proficiency with computer systems and electronic health record (EHR) software.
  • Strong communication and interpersonal skills.

Preferred Qualifications:

  • Associate degree or higher in healthcare administration or related field.
  • Experience with specific EHR platforms such as Epic, Cerner, or Meditech.
  • Familiarity with insurance verification and authorization procedures.
  • Bilingual abilities, especially in Spanish or other commonly spoken languages in the United States.
  • Certification as a Certified Patient Access Representative (CPAR) or similar credential.

Responsibilities:

  • Greet patients and visitors in a professional and courteous manner, ensuring a positive first impression.
  • Collect and verify patient demographic and insurance information accurately during the registration process.
  • Schedule patient appointments and coordinate with clinical staff to optimize patient flow.
  • Assist patients with understanding their insurance benefits and financial responsibilities.
  • Maintain patient confidentiality and comply with HIPAA and other regulatory requirements.
  • Resolve patient access issues by collaborating with insurance companies, billing departments, and clinical teams.
  • Update and maintain accurate patient records in electronic health record (EHR) systems.
  • Provide timely and clear communication to patients regarding appointment changes, required documentation, and billing inquiries.

Skills:

The Patient Access Representative utilizes strong communication skills daily to interact effectively with patients, insurance providers, and healthcare staff, ensuring clarity and professionalism. Attention to detail is essential when verifying insurance information and entering patient data into electronic health record systems to prevent errors and delays. Problem-solving skills are frequently applied to resolve scheduling conflicts, insurance denials, or patient concerns promptly. Technical proficiency with EHR software and scheduling tools enables efficient management of patient information and appointment coordination. Additionally, empathy and customer service skills are critical in providing a supportive environment that helps patients feel comfortable and informed throughout their healthcare experience.

What Hudson Regional Hospital employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Hudson Regional Hospital

Sourced by ZipRecruiter

Hudson Regional Hospital is the Premier Hospital providing Comprehensive Care to Northern New Jersey. Our mission is to build a Healthier Community through Exceptional care, Sophisticated Technology, and Knowledgeable Physicians. We are excited for the future of Hudson Regional Hospital as we continue to integrate new ideas and build on improvements across our facility.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Secaucus, NJ, US

Year founded

2018

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