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Access A Ride Jobs in Michigan (NOW HIRING)

Via

Road Supervisor

Benton Harbor, MI

$23.50/hr

Via is on a mission to create public transportation systems that provide greater access to jobs ... Conduct on-the-road supervision, including regular ride-alongs and shadowing, to ensure driver ...

Meridian Township

Police Cadet

Haslett, MI · On-site

Our police cadets work hand and hand with MTPD officers on a daily basis and have access to regular ride alongs. The position has been used as a precursor for sponsorship through the police academy ...

Meridian Township

Police Cadet

Haslett, MI · On-site

$16/hr

Our police cadets work hand and hand with MTPD officers on a daily basis and have access to regular ride alongs. The position has been used as a precursor for sponsorship through the police academy ...

RidenRoll

Limo Owner-Operators

Detroit, MI · On-site

RidenRoll.com) is a California-based, for-profit technology platform that connects users with ride ... Access to state-of-the-art technology and tools. * Opportunities for growth and development within ...

Bird

Operations Partner - Ann Arbor, MI

Ann Arbor, MI · On-site

We're Bird, and we're on a mission to transform the way the world moves one ride at a time . Our ... Vehicle Access (Required): Must own or have consistent access to at least one large vehicle (van ...

Bird

Operations Partner - Detroit - MI

Detroit, MI · On-site

We're Bird, and we're on a mission to transform the way the world moves one ride at a time . Our ... Vehicle Access (Required): Must own or have consistent access to at least one large vehicle (van ...

Bird

Operations Partner - Detroit - MI

Detroit, MI

We're Bird, and we're on a mission to transform the way the world moves one ride at a time . Our ... Vehicle Access (Required): Must own or have consistent access to at least one large vehicle (van ...

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All JobsAccess A Ride JobsAccess A Ride Jobs in Michigan

Access A Ride information

See Michigan salary details

$9

$21

$42

How much do access a ride jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for access a ride in Michigan is $21.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $23.46 per hour, depending on experience, location, and employer.

What is Access-A-Ride?

Access-A-Ride is a paratransit service provided by the Metropolitan Transportation Authority (MTA) in New York City for individuals with disabilities who are unable to use regular public transportation. The service offers shared-ride, door-to-door transportation for eligible riders, ensuring they can travel within the city and nearby areas. Riders must apply and be approved based on specific eligibility criteria related to their disability. The program is designed to promote independence and equal access to transportation for all residents.

What are the key skills and qualifications needed to thrive as an Access-A-Ride driver?

To thrive as an Access-A-Ride Driver, you need a valid commercial driver’s license (CDL), a clean driving record, and knowledge of accessibility regulations. Familiarity with GPS navigation, scheduling software, and wheelchair lift operation is typically required. Strong interpersonal skills, patience, and a commitment to customer service help drivers assist passengers with diverse needs. These competencies ensure safe, reliable, and compassionate transportation for individuals with disabilities or mobility challenges.

What are some common challenges faced by Access-A-Ride drivers, and how can they be addressed?

Access-A-Ride drivers often encounter challenges such as navigating heavy traffic, assisting riders with mobility impairments, and managing tight schedules. To address these issues, drivers receive specialized training in accessibility and customer service, and are supported by dispatch teams to optimize routes and reduce delays. Building strong communication skills and patience is key to ensuring a positive experience for both drivers and passengers, and most organizations provide ongoing support and resources for handling difficult situations on the job.

What is the difference between Access A Ride vs Paratransit Driver?

AspectAccess A RideParatransit Driver
CredentialsDriver's license, specialized trainingDriver's license, ADA certification
Work EnvironmentPublic transportation services, community-basedVehicle operation, client interaction
Employer & IndustryTransit agencies, government contractsTransit companies, public transit agencies

Access A Ride and Paratransit Driver roles both involve providing transportation services for individuals with mobility challenges. While Access A Ride typically refers to the service itself, a Paratransit Driver is the professional operating the vehicles. Both require similar credentials and work within the public transit industry, focusing on accessible transportation for those in need.

What are popular job titles related to Access A Ride jobs in Michigan?

For Access A Ride jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Access A Ride jobs in Michigan look for?

The top searched job categories for Access A Ride jobs in Michigan are:

What cities in Michigan are hiring for Access A Ride jobs?

Cities in Michigan with the most Access A Ride job openings:

Access A Ride jobs near you
Infographic showing various Access A Ride job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 26% Part Time, 2% Temporary, 7% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $44,237 per year, or $21.3 per hour.

Customer Care Coordinator - Bilingual Spanish

Hope Network West Michigan

Grand Rapids, MI

$17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Customer Care Coordinator - Bilingual Spanish

Make a real impact—help people access the transportation they need while building a career, you’re proud of.

The Customer Care Coordinator serves as a key point of contact for transportation customers, passengers, caregivers, drivers, and other partners. In this role, you’ll coordinate ride requests, process applications and recertifications, create efficient route schedules, and help resolve transportation-related concerns while ensuring a positive customer experience and safe, reliable service.

What You’ll Do

  • Answer customer calls and provide helpful, professional support
  • Enter and coordinate ride requests to support accurate and timely transportation
  • Process new customer applications and recertifications
  • Coordinate communication between passengers, caregivers, drivers, and scheduling staff
  • Create route schedules and schedule trips to support on-time transportation
  • Identify and help resolve no-shows, late routes, and other transportation concerns
  • Help develop safe, efficient, and cost-effective solutions to service challenges
  • Communicate safety concerns and important information to the appropriate team members
  • Work collaboratively with the Transportation team to support excellent customer service
  • Maintain regular and predictable attendance in this full-time, in-office role
  • Fill in for driver vacancies when needed

 

What We’re Looking For

  • Customer-focused and professional with a commitment to helping others
  • Strong communication and relationship-building skills
  • Organized and able to manage multiple priorities
  • Adaptable and comfortable responding to changing or time-sensitive situations
  • Strong problem-solving skills and attention to detail
  • Able to work independently while also contributing to a collaborative team
  • Compassionate and respectful toward seniors and individuals with disabilities

 

What You Bring

Preferred:

  • Customer service, call center, scheduling, transportation, healthcare, or related experience
  • Experience providing transportation services to senior citizens and/or individuals with disabilities
  • Basic computer proficiency and ability to learn new software and systems

Required:

  • Bilingual Spanish 
  • Valid driver’s license and acceptable driving record
  • Ability to obtain and maintain a valid Chauffeur’s License
  • Ability to communicate clearly and professionally with customers, caregivers, drivers, and coworkers
  • Ability to work full-time in an office setting
  • Ability to fill in for driver vacancies when needed

 

Top Benefits

  • Competitive pay
  • Medical, dental & vision insurance (may vary based on job status)
  • Virtual Concierge Medical Services
  • 403(b) retirement with company match (up to 3%)
  • Generous Paid Time Off (PTO)
  • Paid training + career growth opportunities
  • Tuition reimbursement and scholarship opportunities
  • Employee Assistance Program (mental health + support)
  • Company-paid life insurance

 

Why Hope Network

Not your average job. Not your average impact. 

At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters. 

Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters. 

Apply today and start making a difference.