Academic Program Assistant Jobs in Florida (NOW HIRING)

We are excited that you are considering joining Nova Southeastern University!
Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.
We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.
Primary Purpose:
Monitors and coordinates the operations of the assigned program(s) which includes an interface with various community entities, internal and external departments, and internal and external customers while providing the most advantageous customer services to student and other constituents.
Job Category: Exempt
Hiring Range:
Pay Basis: Annually
Subject to Grant Funding? No
Essential Job Functions:
1. Represents institution and/or assigned program(s) at community and campus events, in meetings with other institution personnel, and during accreditation processes.
2. Represents college programs, markets programs, and secures sponsorships from new and established corporate partners while ensuring the support does not compromise key components of the program per accreditation standards.
3. Performs routine audits and updates to keep website content accurate and timely.
4. Assists in activities required for program accreditation.
5. Assists in reviewing operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
6. Assists in making necessary modifications to operational policies and procedures based on analysis of operations, demographics, and other research information.
7. Assists in assessing program quality, presenting results, and making recommendations to management.
8. Sets up and manages paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
9. Maintains accurate and complete student records as required by laws, policies, and administrative regulations.
10. Contributes to the budget preparation and reporting for assigned program(s).
11. Assists with processing travel and expense reports.
12. Assists faculty and administrators in the development, evaluation, and revision of school programs and in the preparation of master schedules for curriculum offerings.
13. Determines course schedules, and coordinates teaching assignments and room assignments to ensure optimum use of buildings and equipment.
14. Assists with the assignment and scheduling of adjunct faculty and guest speakers and facilitating appropriate communications.
15. Manages and monitors adjunct and speaker contracts.
16. Facilitates online course module set-up.
17. Facilitates qualifying exams.
18. Coordinates test administration and outcome reporting.
19. Acts as liaison between the University, college, and contracted employers or institutions.
20. Assists with alumni tracking and communication activities.
21. Assists in planning special events and/or Continuing Education functions.
22. Coordinates the production and dissemination of university publications.
23. Assists in the recruitment, selection, and supervision of student employees and graduate assistants, and/or volunteers.
24. Attends meetings, educational conferences, and training workshops and serves on committees.
25. Maintains data integrity and confidentiality.
26. Completes special projects as assigned.
27. Performs other duties as assigned or required.
Job Requirements:
Required Knowledge, Skills, & Abilities: Knowledge:
1. Customer and Personal Service - General knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction.
2. English Language - General knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
3. Advanced knowledge of MS Office Suite (Outlook, Word and Excel).
Skills:
1. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
2. Critical Thinking - Proficient skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
3. Reading Comprehension - Proficient understanding of written sentences and paragraphs in work-related documents.
4. Speaking - Proficient skills in talking to others to convey information effectively.
5. Judgment and Decision Making - Proficient skills in considering the relative costs and benefits of potential actions to choose the appropriate one.
6. Monitoring - Basic skills in monitoring / assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
7. Writing - Proficient skills in communicating effectively in writing as appropriate for the needs of the audience.
8. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Abilities:
1. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
2. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
3. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
Physical Requirements:
1. Near Vision - Must be able to see details at close range (within a few feet of the observer).
2. Speech Recognition - Must be able to identify and understand the speech of another person.
3. Speech Clarity - Must be able to speak clearly so others can understand you.
4. Travel - Must be able to travel on a daily and/or overnight basis.
5. May be required to work nights or weekends.
6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
Required Certifications/Licensures:
Required Education: Bachelor's Degree
Major (if required:
Required Experience: Five (5) or more years of experience in academic program management or related student service function.
Preferred Qualifications:
Master's Degree and one (1) year of experience in academic program management or related student service function.
Is this a safety sensitive position? No
Background Screening Required? No
Pre-Employment Conditions:
Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.
NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.