To thrive in Absence Management, you need a strong understanding of HR policies, leave of absence regulations, and experience with employee case management, usually supported by a degree in human resources, business administration, or a related field. Familiarity with HRIS platforms, leave tracking systems, and knowledge of FMLA, ADA, and other compliance standards are typically required. Excellent organizational skills, attention to detail, and the ability to communicate empathetically with employees and managers are crucial soft skills. These skills ensure compliance, minimize disruption to business operations, and support the well-being of employees throughout their leave processes.