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A It Help Desk Jobs (NOW HIRING)

Hera Technologies is a premier contract manufacturer specializing in high-precision metallic and ... Role Overview We are seeking a highly skilled IT Help Desk Specialist with a strong background in ...

This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. The IT Help Desk Support is responsible for handling various technology issues related to a ...

IT Help Desk

Fife, WA ยท On-site

If you're a hands-on IT professional who enjoys solving technical issues and supporting end users in a fast-paced environment, we'd love to hear from you. About Us: Founded in 2009, IntelliPro is a ...

Company Overview ACS (Allen Control Systems) is a defense technology company building precision ... Position Overview We are seeking an IT Help Desk Engineer to provide first-line technical support ...

IT Help Desk

Fife, WA ยท On-site

$28 - $30/hr

If you're a hands-on IT professional who enjoys solving technical issues and supporting end users in a fast-paced environment, we'd love to hear from you. About Us: Founded in 2009, IntelliPro is a ...

IT Help Desk 1 Intern

Wilmington, NC ยท On-site

$12.75 - $17.25/hr

IT Help Desk Internship Location: On-site | Cape Fear Moto Group Reports To: IT & Information ... The goal is to expose you to how IT actually operates in a business environment how issues are ...

With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... Learn more at www.dminc.com About the Opportunity DMI is seeking an IT Help Desk Specialist ...

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IT Help Desk Analyst

Newport, RI ยท On-site

$50K - $55K/yr

McLaughlin Research Corporation has an immediate opening for a Help Desk Analyst at the Naval ... This position will provide support with regards to Information Technology (IT) and Information ...

IT Help Desk Engineer

Napa, CA ยท On-site

$33.65 - $43.25/hr

Who We Are Endsight is a fast-growing IT Managed Service Provider built on one core belief: When we ... Must have 5 years minimum IT Help Desk * Must have 3 years IT MSP experience * Strong aptitude for ...

We are seeking a qualified IT help desk technician to assist our employees with questions and problems concerning computer systems, hardware, and software. The technician will work with employees ...

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The IT Helpdesk Technician plays a critical role in ensuring the smooth operation of an organization's technology infrastructure by providing timely and effective technical support to end-users. This ...

NEOGOV is a company that provides software solutions for public sector organizations, and they are seeking a Systems Analyst II for their IT Help Desk. In this role, you will be the primary point of ...

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A It Help Desk information

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How much do a it help desk jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for a it help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

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Infographic showing various A It Help Desk job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 11% Full Time, 55% Part Time, 5% Temporary, and 27% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

IT Help Desk Technician

Temple, TX โ€ข On-site

McLane Intelligent Solutions
IT Servicesย โ€ขย 1 - 5K employees

Full-time

Medical, Retirement, PTO

Re-posted 21 days ago


Job description

At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and resolving technical issues promptly while providing outstanding customer service. Technicians engage with clients through various communication channels, ensuring a seamless experience that enhances their operational efficiency.

Responsibilities:

  • Provide first-level technical support to end users for various software and hardware issues.
  • Document all interactions and resolutions in our ticketing system for tracking and future reference.
  • Effectively manage incoming calls, emails, and ticketing inquiries, prioritizing them as necessary.
  • Collaborate with other IT teams to escalate unresolved issues and ensure timely resolution.
  • Continuously learn and stay updated on new technologies and systems relevant to the company's services.

Requirements

  • Strong passion for technology and helping others with IT issues.
  • Familiarity with Windows operating systems, Microsoft Office Suite, and basic network troubleshooting.
  • Excellent communication skills and a customer-oriented attitude.
  • Experience with ticketing systems and remote support tools is a plus.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Helpful to have IT certifications such as CompTIA A+, Network+ or similar.
  • High school diploma required; Associate's or Bachelor's degree in IT or related field preferred.
  • Previous experience in a Help Desk role or customer service experience is highly valued.

Benefits

      • Competitive base salary.
      • Comprehensive benefits package including health insurance, retirement plans, and paid time off.
      • Ongoing training and professional development opportunities.
      • Fast-paced and collaborative work environment with opportunities for career advancement.