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A Hospitality Jobs in Rochester, NY (NOW HIRING)

MidTown Athletic Club

Hospitality Desk Lead

Rochester, NY · On-site

$22 - $23/hr

Midtown is looking for a Hospitality Desk Lead who will play a key role in creating a positive experience in every interaction with members and guests. This is a full-time role, based in Rochester ...

Midtown Athletic Club

Hospitality Desk Lead

Rochester, NY · On-site

$22 - $23/hr

Midtown is looking for a Hospitality Desk Lead who will play a key role in creating a positive experience in every interaction with members and guests. This is a full-time role, based in Rochester ...

ON Services

Audio Visual Technician

Rochester, NY · On-site

About the Role The Audio Visual Technician supports the daily setup, operation, and breakdown of audio visual equipment within a hospitality venue environment. This role plays an important part in ...

ON Services

Audio Visual Technician

Rochester, NY · On-site

$18 - $20/hr

About the Role The Audio Visual Technician supports the daily setup, operation, and breakdown of audio visual equipment within a hospitality venue environment. This role plays an important part in ...

ON Services

Audio Visual Technician

Rochester, NY

About the Role The Audio Visual Technician supports the daily setup, operation, and breakdown of audio visual equipment within a hospitality venue environment. This role plays an important part in ...

Troon

Line Cook

Victor, NY · On-site

$22/hr

Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon. Pay Rate: $20.00 - $22.00 per hour Key ...

Troon

Restaurant Server

Victor, NY · On-site

$18/hr

Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. Pay Range: $18.00 - $20.00 per hour + tips Key Responsibilities of the Restaurant ...

Troon

Golf Course Maintenance

Victor, NY · On-site

$17/hr

Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. Pay Rate: $16.00 - $19.00 per hour Qualifications, Knowledge and Skill Requirements:

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All JobsA Hospitality JobsA Hospitality Jobs in Rochester, NY

A Hospitality information

See Rochester, NY salary details

$25.2K

$56.9K

$81.9K

How much do a hospitality jobs pay per year?

As of Aug 11, 2026, the average yearly pay for a hospitality in Rochester, NY is $56,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $68,100.00 per year, depending on experience, location, and employer.

What are the careers in hospitality?

Careers in hospitality include roles such as hotel managers, front desk staff, housekeepers, food and beverage servers, event planners, and concierge services. These positions often require strong customer service skills, knowledge of industry software, and sometimes certifications like food safety or hospitality management. The industry offers opportunities in hotels, resorts, restaurants, event venues, and travel services.

What are good jobs in hospitality?

Good jobs in hospitality include roles such as hotel front desk agents, housekeepers, food service workers, event coordinators, and management positions. These jobs often require strong customer service skills, the ability to work flexible hours, and sometimes certifications like food safety or hospitality management. Advancement opportunities and varied work environments make hospitality careers appealing to many job seekers.

What are the jobs in hospitality?

Jobs in hospitality include roles such as hotel front desk agents, housekeepers, concierges, restaurant servers, bartenders, event coordinators, and management staff. These positions often require strong customer service skills, teamwork, and knowledge of industry tools like reservation systems. Many roles may also require relevant certifications or training depending on the specific job and establishment.

What is the difference between A Hospitality vs A Concierge?

AspectA HospitalityA Concierge
Required CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma; customer service experience; sometimes certifications in hospitality or tourism
Work EnvironmentHotels, resorts, event venuesLuxury hotels, resorts, private clubs
Employer & Industry UsageHotels, event management companiesLuxury hotels, concierge services
Common Search & ComparisonHospitality industry rolesCustomer service, guest relations

While both roles focus on guest satisfaction, A Hospitality generally refers to a broad industry encompassing various service roles, whereas A Concierge specializes in personalized guest services, often in luxury settings. Understanding these differences helps job seekers target the right positions in the hospitality sector.

What is a hospitality job role?

A hospitality job role involves providing services to guests in industries such as hotels, restaurants, and travel. Common positions include front desk staff, servers, housekeepers, and event coordinators, often requiring good communication skills and customer service experience.
What are popular job titles related to A Hospitality jobs in Rochester, NY? For A Hospitality jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching A Hospitality jobs in Rochester, NY look for? The top searched job categories for A Hospitality jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for A Hospitality jobs? Cities near Rochester, NY with the most A Hospitality job openings:
A Hospitality jobs near you

Hospitality Desk Lead

MidTown Athletic Club

Rochester, NY • On-site

$22 - $23/hr

Full-time

Re-posted 6 days ago

Job description

Midtown is looking for a Hospitality Desk Lead who will play a key role in creating a positive experience in every interaction with members and guests. This is a full-time role, based in Rochester, New York.
The Position
Midtown believes in putting the customer at the center of every decision that we make. Member Experience is our strategy, and our members are our marketers. But it takes focus to stay on strategy in a fast-paced and dynamic health club environment.
As the Hospitality Desk Lead, you will be responsible for developing, directing, and leading our Hospitality Desk Team in delighting our members and guests each day. Your ability to communicate and to bring the team together will be mission critical.
You will love this job if:
  • You are a master of inspiring a sense of community and providing personal attention.
  • You find immense joy in welcoming individuals who enter the club in a warm and pleasant manner.
  • You consistently strive to create a lasting first impression.
  • You thrive in creating memorable moments for members and guests.
  • You are a relationship builder. You are strong at developing partnerships among your team and bringing people together.
  • You are well-engaged in policies and procedures and will be able to communicate them in a positive way to members.
  • You are a leader. You can motivate employees to exhibit our values every day.

As Hospitality Desk Lead, you will:
  • Demonstrate sound judgment, professionalism and optimism while directing the work of associates.
  • Assist with hospitality desk training and holding associates accountable for carrying out defined procedures and behaviors.
  • Help members with program registration, payment processing, and scheduling services.
  • Handle check-ins, addressing questions and resolving issues appropriately.
  • Maintain cleanliness of hospitality desk areas to contribute to an exceptional facility experience.
  • Contact housekeeping and maintenance departments when a problem is reported.
  • Answer queries regarding club services and facilities.
  • Implement processes and procedures to ensure consistent delivery of service.
  • Perform basic bookkeeping, cashiering, filing, and clerical duties.
  • Assist with inventory of product and supplies.

Experience Requirements
  • Availability to work a flexible schedule (including evenings, weekends, and some holidays)
  • At least 2 years of supervisory experience in a health club or hospitality environment
  • Proven ability to hire, train and lead productive service-minded associates
  • Work gracefully and quickly under pressure
  • Working knowledge of customer services standards
  • Great personality that naturally connect with a wide variety of people
  • Keen memory and delightful sense of humor
  • Highly organized and efficient
  • Excellent communication skills

Compensation:
Hourly rate: $22.00 - $23.00
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
MIDTOWN is an Equal Opportunity Employer.

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