Company Overview RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the "second half of the 911 response equation" - from the time an emergency ...
Company Overview RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the "second half of the 911 response equation" - from the time an emergency ...
Electronics Technician (RF Technician) RACOM Corporations
Dubuque, IA · On-site
$24 - $29/hr
Company Overview RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the "second half of the 911 response equation" - from the time an emergency ...
Electronics Technician (RF Technician) RACOM Corporations
Dubuque, IA · On-site
$24 - $29/hr
Company Overview RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the "second half of the 911 response equation" - from the time an emergency ...
Company Overview RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the "second half of the 911 response equation" -- from the time an emergency ...
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Company Overview RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the "second half of the 911 response equation" -- from the time an emergency ...
Company Overview RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the "second half of the 911 response equation" - from the time an emergency ...
Company Overview RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the "second half of the 911 response equation" - from the time an emergency ...
911 Engineer information
What are the key skills and qualifications needed to thrive as a 911 Engineer, and why are they important?
To thrive as a 911 Engineer, you need a solid background in telecommunications, networking, and emergency services technology, often supported by a degree in engineering or related field. Familiarity with Next Generation 911 (NG911) systems, CAD (Computer-Aided Dispatch) software, and relevant certifications such as NENA or APCO are highly valuable. Strong problem-solving skills, attention to detail, and effective communication are critical soft skills for addressing technical challenges and collaborating with public safety officials. These skills ensure reliable emergency response systems and the safety of communities relying on rapid and accurate dispatch services.
What are some common challenges 911 Engineers face when maintaining emergency communication systems?
911 Engineers often encounter challenges such as ensuring system reliability during high call volumes, staying current with evolving technologies, and coordinating with multiple agencies for seamless integration of communication networks. Additionally, they must respond promptly to technical issues, sometimes outside regular hours, to minimize downtime. This role also requires navigating strict regulatory standards and handling sensitive information with discretion.
What are 911 Engineers?
911 Engineers are professionals who design, implement, maintain, and troubleshoot the technical systems used in emergency response centers, such as 911 call centers. They ensure that communication networks, software, and hardware supporting emergency calls are reliable and up-to-date. Their role is critical in making sure that emergency calls are received and dispatched without delay or technical errors. 911 Engineers often collaborate with public safety officials, IT specialists, and vendors to optimize and secure these vital systems.
What is the difference between 911 Engineer vs Network Engineer?
| Aspect | 911 Engineer | Network Engineer |
|---|---|---|
| Certifications | FCC, NENA certifications, Emergency Communications certifications | CCNA, CCNP, CompTIA Network+ |
| Work Environment | Emergency call centers, public safety agencies | Corporate offices, data centers, IT departments |
| Industry Usage | Public safety, emergency response | IT, telecommunications, networking |
While both 911 Engineers and Network Engineers work with communication systems, 911 Engineers focus on designing and maintaining emergency call systems for public safety agencies, requiring specialized certifications. Network Engineers primarily manage and troubleshoot data networks within organizations. The roles differ mainly in their environment and specific technical focus, though both require strong networking knowledge.
What are popular job titles related to 911 Engineer jobs in Iowa? For 911 Engineer jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching 911 Engineer jobs in Iowa look for? The top searched job categories for 911 Engineer jobs in Iowa are:
What cities in Iowa are hiring for 911 Engineer jobs? Cities in Iowa with the most 911 Engineer job openings:
$24 - $29/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 7 days ago
Job description
Are you inspired by the idea of supporting our nation's critical infrastructure and securing communications for first responders, utilities, and transportation?
Does the prospect of joining a growing, nationally established, multi-location business and installing, configuring, and troubleshooting a variety of specialized police, fire, or utility equipment appeal to you?
Are you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?
Company Overview
RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the "second half of the 911 response equation" - from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.
RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide.
Radio Frequency Technician Job Description
The Radio Frequency (RF) Technician is responsible for installing, configuring, maintaining, and troubleshooting RF communication and supporting systems that support mission-critical operations for public safety, utilities, and transportation. This role ensures optimal system performance, regulatory compliance, and reliable communication infrastructure.
The ideal candidate will have expertise in technology or electronics with the ability to learn RF systems and the ability to diagnose, resolve, and effectively communicate complex issues to both technical and non-technical audiences. This position directly contributes to the functionality, efficiency, and safety of specialized communication equipment used to serve and protect communities.
Based at a local service center, the RF Technician will primarily support nearby service centers, with occasional travel required for operations, installations, and training across different regions.
Responsibilities Include but are not limited to:
$24 - $29 an hour
Radio Frequency Technician expected salary range does not include semi-annual bonus or other company benefits
Does the prospect of joining a growing, nationally established, multi-location business and installing, configuring, and troubleshooting a variety of specialized police, fire, or utility equipment appeal to you?
Are you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?
Company Overview
RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the "second half of the 911 response equation" - from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.
RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide.
Radio Frequency Technician Job Description
The Radio Frequency (RF) Technician is responsible for installing, configuring, maintaining, and troubleshooting RF communication and supporting systems that support mission-critical operations for public safety, utilities, and transportation. This role ensures optimal system performance, regulatory compliance, and reliable communication infrastructure.
The ideal candidate will have expertise in technology or electronics with the ability to learn RF systems and the ability to diagnose, resolve, and effectively communicate complex issues to both technical and non-technical audiences. This position directly contributes to the functionality, efficiency, and safety of specialized communication equipment used to serve and protect communities.
Based at a local service center, the RF Technician will primarily support nearby service centers, with occasional travel required for operations, installations, and training across different regions.
Responsibilities Include but are not limited to:
- Install, configure, and repair Radio Frequency equipment and systems
- Diagnose signal, interference, and hardware issues
- Perform testing, firmware updates, and system calibration
- Support emergency vehicle upfits and 12VDC installs
- Maintain documentation and service records
- Participate in on-call rotation after training
- Conduct site surveys and RF coverage tests
- Ensure FCC and safety compliance
- Assist with system upgrades and new deployments
- Travel as needed for field work and training
- Provide prompt, professional customer support
- Collaborate with team members and project staff
- Relevant hands-on technical experience or associate's degree in Electronics, Telecommunications, or a related field.
- Troubleshooting and diagnostic skills for systems.
- Valid driver's license with a clean driving record.
- Ability to work independently and collaboratively in a team environment.
- Strong written and verbal communication skills.
- Willingness to travel occasionally for operations and training.
- Mechanical aptitude for working with tools, mounting hardware, and installations.
- Attention to detail in system configurations, testing, and documentation.
- Competence in reading technical schematics, wiring diagrams, and system
- Experience working with federal agencies or public safety organizations (e.g., police, fire, EMS, emergency management).
- Industry certifications - Such as ETA, FCC GROL, or other RF-related credentials.
- Advanced networking knowledge - Including VoIP, radio-over-IP systems, network integration and IP camera systems.
- Experience with field service software and reporting tools.
- Safety certifications or formal safety training.
- Health, dental and vision insurance
- 401k and company match
- Annual performance review and associated bonus
- Paid holidays, vacation and sick days, and parental leave
- Ongoing technical training
- Advancement opportunities
- Company-provided uniforms and safety equipment
$24 - $29 an hour
Radio Frequency Technician expected salary range does not include semi-annual bonus or other company benefits