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911 Call Taking Jobs (NOW HIRING)

AMR

Associate EMS Dispatcher

Phoenix, AZ · On-site

$20.81/hr

... 911 Call Taking, $900 after 270 days and getting signed off on a dispatch channel *** Tired of doing the same thing day after day at your current job? Are you looking for a job where each day is ...

AMR

Associate EMS Dispatcher

Phoenix, AZ · On-site

$20.81/hr

... 911 Call Taking, $900 after 270 days and getting signed off on a dispatch channel *** Tired of doing the same thing day after day at your current job? Are you looking for a job where each day is ...

Rock County

911 Telecommunicator

Janesville, WI · On-site

$27.25 - $30.14/hr

Maintains various automated and manual logs, records and files relating to call-taking and ... Utilizes mapping and other Next Generation 911 technologies to process calls for service. 5%- ...

AMR

Associate EMS Dispatcher

Phoenix, AZ · On-site

$20.81/hr

... 911 Call Taking, $900 after 270 days and getting signed off on a dispatch channel ***   Tired of doing the same thing day after day at your current job? Are you looking for a job where each day is ...

Bell Ambulance

Dispatch Call Taker

Milwaukee, WI · On-site

We are a certified and contracted provider in the City of Milwaukee 911 system. We receive more ... EMD Call Taking - Utilize Emergency Medical Dispatch procedures to assess patient conditions and ...

Rockdale County, Georgia

E-911 Operator I

Conyers, GA · On-site

$18.04 - $23.48/hr

Receives emergency calls for service by E-911 system, telephone, or radio for Fire Department, E.M ... benefit the call-taking process. Strong keyboard and Windows environment skills. Handle ...

Erickson

SES Dispatcher

Bethesda, MD

$19 - $24/hr

Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred * Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and ...

DU-COMM

911 Dispatcher / Telecommunicator

Wheaton, IL · On-site

Telecommunicator (TC) - 911 Call Taker & Dispatcher [Full-Time] ONLINE APPLICATIONS ONLY AT: Great ... Call Taking, then Police and/or Fire dispatch. · Answer 9-1-1 and other incoming non-emergency ...

Erickson Senior Living

SES Dispatcher

Bethesda, MD · On-site

$19 - $24/hr

Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred * Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and ...

DU-COMM

911 Dispatcher - Telecommunicator

Wheaton, IL · On-site

$32.50 - $40.67/hr

911 Call Taker & Dispatcher - Telecommunicator (TC) MUST APPLY THROUGH TO BE CONSIDERED Great Pay ... Call Taking, Police and/or Fire. · Answer 9-1-1 and other incoming phone calls and process ...

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How much do 911 call taking jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for 911 call taking in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are popular job titles related to 911 Call Taking jobs?

For 911 Call Taking jobs, the most frequently searched job titles are:

Infographic showing various 911 Call Taking job openings in the United States as of June 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

LATERAL EXPERIENCED Telecommunicator (911 Call-Taker and/or Dispatcher)

Tacoma, WA • On-site

South Sound 911
Public Safety Statistics Centers and Offices • 11 - 50 employees
Learn more about South Sound 911external

$36 - $45.07/hr

Full-time

Re-posted 25 days ago

Job description

SOUTH SOUND 911 LATERAL APPLICATION PROCESS


This position is for individuals who have previous experience in 911 Emergency Services. If you do not have experience as a 911 call-taker or dispatcher, please apply to our entry-level position, instead.



South Sound 911 is seeking experienced 911 telecommunicators to join our team! We have concurrent LATERALprocesses for911 Telecommunicatorpositions (911 Call-Takers) andDispatcherpositions, with ongoing proposed start dates.


If you are interested in pursuing a Lateral career with South Sound 911, please apply by including your resume and cover letter, detailing the size and call volume of current and past agency employment, along with any other relevant information. Please also complete your personal history statement (PHS) with Public Safety Testing. Your application will not be reviewed until your PHS is complete.


Qualifications for Dispatcher & Call-Taker (Telecommunicator) Positions:

Graduation from high school or equivalent, plus two years of experience involving considerable public contact
and multi-tasking. Equivalent combination of education and experience is acceptable.


Candidates must have a minimum 2 years of experience within a 911 Public Safety Answering Point (PSAP) and performed in the eligible public safety role within the past 3 years, from the date of application.


LATERAL Hiring Process:

  • Application through website, including:
    • Completion/upload of Personal History Statement through Public Safety Testing (online, no cost)
    • Upload Resume & Cover Letter
  • Complete Dispatcher CritiCall Test (online, no cost)
  • Panel Interview (in-person preferred, will accommodate virtual setting as needed)
  • Fingerprinting (in-person)
  • Observation (in-person, can be combined with fingerprinting session)
  • Background Investigation
  • Psychological Assessment (virtual)
  • Position Fit Assessment (online - PXT Select)
  • Final Interviews with Executive Staff (in-person strongly preferred, will accommodate virtual setting as needed)
  • Medical/Drug Screen (in-person, or if out of area, can arrange for local-to-candidate testing)
  • Final Offer

Incentives*:

Lateral candidates meeting the specified requirements and receiving a final offer of employment after completing the hiring process will be eligible receive the following:


  • $500 bonus at time of hire
  • $1000 bonus at year anniversary date ($1500 total incentive paid in 2 installments within first year of employment)


If a Lateral candidate has not actively worked in a 911 public safety position within the past 3 years from the date of application, they will be not be eligible for an incentive.


*Hiring incentive will be paid on the indicated specified schedule, on the first eligible pay date after hire, and beyond as indicated by the schedule. The hiring incentive is subject to all required taxes and withholdings. Retention of full amount of hiring incentive is contingent upon continued employment with agency. If employee leaves at any point prior to their 2-year anniversary, the following repayment schedule will apply;


  • If the employee leaves before their 6-month anniversary of employment, they will be required to repay the initial $500 incentive amount.
  • If the employee leaves before their 2-year anniversary of employment, they will be required to repay $1000 of the total incentive amount.


    Starting Salary will be dependent on number of years' experience in a 911 Public Safety Role (call-taking or dispatching), as follows: (note; each position has 5 steps within the associated pay range)


    • < 5 years' experience - Step 2
    • 5-10 years' experience - Step 3
    • 10+ years' experience - Step 4


      If you have any questions regarding this announcement, please contact Laura Lakowske @ 253-625-0813 or laura.lakowske@southsound911.org.


      South Sound 911 offers the following benefits; https://southsound911.org/wp-content/uploads/2022/12/Benefit-Info-access.pdf



      Apply