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3Rd Shift Remote Desktop Support Engineer Jobs in Phoenix, AZ

Support Engineer

Phoenix, AZ ยท Remote

$35 - $40/hr

Support Engineer Contract: Phoenix, Arizona, US Salary Range: 35.00 - 39.00 | Per Hour Job Code ... Remote control drone piloting * Data Collection * Working a night shift- 3 pm-11:30 pm * Drive to ...

1-20- Network Engineer

Phoenix, AZ ยท Remote

$45 - $52/hr

Tentative Shift Start Time 9:00 AM Tentative Shift End Time 5:00 PM in the Arizonia Time Zone ... Secure remote access, remote desktop/VDI * Adherence to Incident, Problem, Configuration and Change ...

1-20- Network Engineer

Phoenix, AZ ยท Remote

$45 - $52/hr

Tentative Shift Start Time 9:00 AM Tentative Shift End Time 5:00 PM in the Arizonia Time Zone ... Secure remote access, remote desktop/VDI * Adherence to Incident, Problem, Configuration and Change ...

Experience with Remote Support technologies such as Remote Desktop (Microsoft) and VNC. Experience with enterprise-wide rollouts of new operating systems and software. Understand basic networking ...

DevOps Engineer

Tempe, AZ ยท On-site +1

$51.25 - $70.25/hr

The automation engineer will design and support scalable deployment workflows utilizing a number of ... General networking/internet communication protocols * .Net * Remote desktop administration

What Makes You a Great Fit * 2+ years in a technical support, support engineering, or site ... Mon-Fri hybrid (Wed remote); expectation is 80% in-office (Phoenix HQ) How We Hire (fast ...

Experience in Remote Desktop Portals and Remote Desktop Management is a definite plus. Experience ... support for professional growth. Working With Us: As a proud equal-opportunity employer, we ...

Technical Support Engineer II

Phoenix, AZ ยท Remote

$57.50K - $77.63K/yr

The Technical Support Engineer II (TSE) will be part of a team of support engineers as part of a ... Remote #LI-JC1 Annual salary range for this position is between $57,500.00 - $77,625.00 gross ...

Support Technician II

Scottsdale, AZ ยท On-site +1

$21.75 - $29.75/hr

Experience with Remote Support and Monitoring tools such as Connectwise Automate (Labtech ... Servers, Laptops, Desktops, Notepads, Mobile Phones * Provide Tier 2 Windows 10 or higher and MAC ...

Software Automation Engineer

Phoenix, AZ ยท Remote

$120K - $130K/yr

Automation Engineer (Remote) Location: Remote (Must reside in an approved state - see below ... Maintenance & Support: Monitor the daily health of active bots. Troubleshoot failed runs, resolve ...

Senior Automation Engineer

Phoenix, AZ ยท Remote

$140K - $150K/yr

Remote (Must reside in an approved state - see below) Employment Type: Full-Time Compensation ... Build complex automations using Power Automate Desktop and Cloud Flows . Manage advanced logic ...

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3Rd Shift Remote Desktop Support Engineer information

See Phoenix, AZ salary details

$10

$26

$45

How much do 3rd shift remote desktop support engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for 3rd shift remote desktop support engineer in Phoenix, AZ is $26.80, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $30.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 3rd Shift Remote Desktop Support Engineer, and why are they important?

To thrive as a 3rd Shift Remote Desktop Support Engineer, you need a solid understanding of desktop operating systems, troubleshooting skills, and typically a degree in IT or related field, along with relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote support tools such as Remote Desktop, TeamViewer, or SCCM, and ticketing systems like ServiceNow is essential. Strong communication, problem-solving abilities, and the discipline to work independently during off-hours are standout soft skills. These skills and qualities are critical for providing timely, effective support and ensuring operational continuity during non-standard business hours.

What are some unique challenges faced by 3rd Shift Remote Desktop Support Engineers, and how can they be managed effectively?

3rd Shift Remote Desktop Support Engineers often encounter challenges such as working independently during off-peak hours and addressing urgent technical issues without immediate onsite support. Effective communication with daytime teams and thorough documentation are crucial to ensure seamless handovers and consistent service quality. Additionally, managing a sleep schedule and maintaining work-life balance are important for long-term success in this role. Building strong time-management skills and utilizing collaboration tools can help overcome these challenges.

What is a 3rd Shift Remote Desktop Support Engineer?

A 3rd Shift Remote Desktop Support Engineer is an IT professional who provides technical support for computer desktops, laptops, and related systems during overnight hours, typically outside regular business times. They assist users remotely by troubleshooting software, hardware, and network issues, ensuring systems remain operational for global teams or 24/7 businesses. Working the 3rd shift often involves handling urgent incidents, performing maintenance tasks, and minimizing downtime during off-peak hours. This role requires strong problem-solving skills, technical expertise, and effective communication to resolve user issues remotely.

What is the difference between 3Rd Shift Remote Desktop Support Engineer vs 3Rd Shift Network Support Technician?

Aspect3Rd Shift Remote Desktop Support Engineer3Rd Shift Network Support Technician
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentProviding remote desktop support to end-users, troubleshooting software/hardware issuesMonitoring and maintaining network infrastructure, troubleshooting connectivity problems
Industry UsageIT support, helpdesk services, tech companiesNetwork service providers, enterprise IT departments

The 3Rd Shift Remote Desktop Support Engineer primarily focuses on assisting users remotely with desktop and software issues, requiring certifications like CompTIA A+ and MCDST. In contrast, the 3Rd Shift Network Support Technician concentrates on maintaining network infrastructure, often holding certifications like Network+ or CCNA. Both roles operate during the night shift and are essential in IT support, but they differ in technical focus and daily responsibilities.

What are popular job titles related to 3Rd Shift Remote Desktop Support Engineer jobs in Phoenix, AZ? For 3Rd Shift Remote Desktop Support Engineer jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching 3Rd Shift Remote Desktop Support Engineer jobs in Phoenix, AZ look for? The top searched job categories for 3Rd Shift Remote Desktop Support Engineer jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for 3Rd Shift Remote Desktop Support Engineer jobs? Cities near Phoenix, AZ with the most 3Rd Shift Remote Desktop Support Engineer job openings:

Senior Cloud Support Engineer (Tier 3)

SW5 Consulting

Phoenix, AZ โ€ข Remote

$100K/yr

Other

Medical, Retirement

This job post hasย expired today.ย Applications are no longer accepted.


Job description

About the job Senior Cloud Support Engineer (Tier 3)
An exciting opportunity for a Senior Cloud Support Engineer - Tier 3, has just opened up within this disruptive company. With a client list of the worlds leading content creators from the BBC to Disney to CBS News, they are looking for a Support Engineer with an attitude towards resolving issues that tiers of support have escalated.
As a Senior Cloud Support Engineer you will be an excellent communicator who is confident and empathetic with a varied technical support background. Whether your experience lies in the enterprise or post-production environments, you will be ready to learn, understand and advise in a role that will see you face exciting challenges on a day-to-day basis.
You will provide creative application support for Adobe and Avid solutions, workflow advice, engineering support and technical deployment to a range of distinguished clients in all areas of their workflow including ingest, edit, export and delivery; working to offer proactive support to the environments and users.
Experience Required:
- At least 3-4 years Industry-related experience in a Senior Support role
- Experience with Azure/365, Microsoft desktop/server operating systems
- Practical experience navigating cloud services admin panels (Azure portal)
- Professional certification in Microsoft Azure AZ-900 or AZ-104 is beneficial
- Knowledge of management, control, and monitoring of server infrastructure
- Knowledge of coding languages for scripting (e.g., Python, Perl) is beneficial
- A solid understanding of network technologies
- Experience with virtualisation; Hyper-V, VMWare or Citrix
- Understand security risks, along with their identification and remediation
- Identify Shift Left, Quality and Automation initiatives
- Highly motivated to provide excellent customer service to end users and colleagues.
- Strong verbal and written communication skills.
Not only is this a fantastic Senior Support Engineer role it is also a fantastic team to be part of and gives the opportunity to mould this role going forward.
This position is fully remote but we need someone in the MST time zone. It will pay up to $100k + benefits.
At SW5 we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Package Details
+ healthcare
+ pension / 401k
+ additional benefits