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3Rd Shift Remote Desktop Support Engineer Jobs in Calgary, AB

Senior Backend Engineer

Calgary, AB ยท Remote

CA$145K - CA$155K/yr

It's also why the majority of our roles are remote-first, meaning you can work from anywhere you ... Experience supporting production systems and responding to incidents. * Experience with automated ...

Join us to work on high-impact projects, support strategic proposals, anddevelop sustainable ... in remote and challenging environments * Provide mentorship and technical guidance to junior ...

Join us to work on high-impact projects, support strategic proposals, anddevelop sustainable ... in remote and challenging environments * Provide mentorship and technical guidance to junior ...

... support infrastructure. * Coordinate construction activities around engineered designs and third ... Support remote logistics planning including material coordination, equipment utilization, and ...

Junior Wildlife Biologist

Calgary, AB ยท Remote

CA$28 - CA$32.50/hr

Our scientists, engineers, field teams,consultantsand professionals collaborate across disciplines ... Experience supporting field crews in remote settings. Experience identifying key wildlife features ...

Showing results 21-40

3Rd Shift Remote Desktop Support Engineer information

What is the difference between 3Rd Shift Remote Desktop Support Engineer vs 3Rd Shift Network Support Technician?

Aspect3Rd Shift Remote Desktop Support Engineer3Rd Shift Network Support Technician
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentProviding remote desktop support to end-users, troubleshooting software/hardware issuesMonitoring and maintaining network infrastructure, troubleshooting connectivity problems
Industry UsageIT support, helpdesk services, tech companiesNetwork service providers, enterprise IT departments

The 3Rd Shift Remote Desktop Support Engineer primarily focuses on assisting users remotely with desktop and software issues, requiring certifications like CompTIA A+ and MCDST. In contrast, the 3Rd Shift Network Support Technician concentrates on maintaining network infrastructure, often holding certifications like Network+ or CCNA. Both roles operate during the night shift and are essential in IT support, but they differ in technical focus and daily responsibilities.

What is a 3rd shift remote desktop support engineer?

A 3rd Shift Remote Desktop Support Engineer is an IT professional who provides technical support for computer desktops, laptops, and related systems during overnight hours, typically outside regular business times. They assist users remotely by troubleshooting software, hardware, and network issues, ensuring systems remain operational for global teams or 24/7 businesses. Working the 3rd shift often involves handling urgent incidents, performing maintenance tasks, and minimizing downtime during off-peak hours. This role requires strong problem-solving skills, technical expertise, and effective communication to resolve user issues remotely.

What are the key skills and qualifications needed to thrive as a 3rd shift remote desktop support engineer, and why are they important?

To thrive as a 3rd Shift Remote Desktop Support Engineer, you need a solid understanding of desktop operating systems, troubleshooting skills, and typically a degree in IT or related field, along with relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote support tools such as Remote Desktop, TeamViewer, or SCCM, and ticketing systems like ServiceNow is essential. Strong communication, problem-solving abilities, and the discipline to work independently during off-hours are standout soft skills. These skills and qualities are critical for providing timely, effective support and ensuring operational continuity during non-standard business hours.

What are some unique challenges faced by 3rd shift remote desktop support engineers, and how can they be managed effectively?

3rd Shift Remote Desktop Support Engineers often encounter challenges such as working independently during off-peak hours and addressing urgent technical issues without immediate onsite support. Effective communication with daytime teams and thorough documentation are crucial to ensure seamless handovers and consistent service quality. Additionally, managing a sleep schedule and maintaining work-life balance are important for long-term success in this role. Building strong time-management skills and utilizing collaboration tools can help overcome these challenges.

What are popular job titles related to 3Rd Shift Remote Desktop Support Engineer jobs in Calgary, AB?

For 3Rd Shift Remote Desktop Support Engineer jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching 3Rd Shift Remote Desktop Support Engineer jobs in Calgary, AB look for?

The top searched job categories for 3Rd Shift Remote Desktop Support Engineer jobs in Calgary, AB are:

Senior Backend Engineer

Tucows Inc.

Calgary, AB โ€ข Remote

CA$145K - CA$155K/yr

Full-time

Posted 12 days ago


Job description

Tucows Domains is the world's largest wholesale domain registrar, responsible for maintaining the health, neutrality, and openness of an important—but largely invisible part of the Internet: the domain name system (DNS).

As part of Tucows—one of the world's largest Internet companies—Tucows Domains has a rich history of helping make the Internet better, operating globally under the Ascio, Enom, Hover and OpenSRS brands.

We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It's also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the Internet! Today, over one thousand people from over 20 countries are part of our team.

If this sounds exciting to you, join the herd!

Description

We are looking for an experienced backend engineer who enjoys solving complex problems, sharing knowledge, and building reliable software.

As a Senior Backend Software Engineer, you will design, build, and maintain the services, databases, and APIs that support our products. This is a hands-on individual contributor role that also includes responsibility for technical direction and coordinated delivery across multiple systems.

You will lead design discussions, break down complex initiatives, coordinate technical work, and collaborate with Product, Operations, and other engineering teams to deliver secure, reliable, and maintainable software.

This is a remote position for applicants based in Canada.

Responsibilities
  • Design, develop, test, and maintain secure, scalable, and reliable backend systems.
  • Provide technical direction across multiple applications and services.
  • Lead architecture and design discussions and document important technical decisions.
  • Translate business and product requirements into practical technical plans.
  • Break down initiatives, coordinate technical work, and manage dependencies and blockers.
  • Collaborate with Product, Operations, and other engineering teams to coordinate delivery.
  • Design and maintain APIs, database schemas, integrations, and data contracts.
  • Improve system performance, security, observability, and maintainability.
  • Review code and technical designs and help maintain engineering standards.
  • Debug complex production issues and lead the technical response to incidents.
  • Write and maintain automated tests, technical documentation, and CI/CD workflows.
  • Provide technical guidance and mentorship to other engineers.
Minimum Qualifications
  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • 6+ years of professional backend software engineering experience.
  • Experience providing technical direction while remaining hands-on.
  • Experience leading complex initiatives across multiple systems or services.
  • Strong experience with Python, Go, or similar backend languages.
  • Experience designing RESTful APIs using frameworks such as FastAPI or Gin.
  • Experience with relational databases, preferably PostgreSQL, including schema design and query optimization.
  • Strong understanding of HTTP, REST, JSON, XML, and related web technologies.
  • Experience supporting production systems and responding to incidents.
  • Experience with automated testing, Continuous Integration, Git, and modern development workflows.
  • Strong communication, problem-solving, and collaboration skills.
  • Experience working in a remote, distributed team.
Nice to Have
  • Experience with RabbitMQ or other message brokers.
  • Experience with AWS, Azure, or Google Cloud.
  • Experience with Docker, Docker Swarm, Nomad, or Kubernetes.
  • Knowledge of OAuth 2.0, JWT, OpenAPI, and API security practices.
  • Familiarity with networking, Linux, infrastructure operations, or Internet protocols such as DNS, EPP, and RDAP.

The base salary range for this position is $145,000 – $155,000 CAD for Canadian residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits. Learn more about Tucows Benefits.

Want to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing digital divide, and supporting fairness and equality.

We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

We use AI-enabled tools throughout our recruitment process to help us work more efficiently and consistently. These tools support our hiring teams by organizing and reviewing information, while final hiring decisions are always made by people.

Tucows and its subsidiaries participate in the E-verify program for all US employees.

Learn more about Tucows, our businesses, culture and employee benefits on our site here.