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21St Mortgage Jobs (NOW HIRING)

Receptionist

Knoxville, TN · On-site

$15 - $19.75/hr

The receptionist will need to greet the customer, understand the nature of the call, and identify the correct 21st team member or department to transfer the call. May be required to sit at the front ...

Universal Banker (Central Maui)

Kahului, HI · On-site

$18.50 - $23/hr

... and mortgage, etc. * Level II - 3+ years of experience in consumer sales, marketing, customer ... Proactively engages existing and prospective clients to understand and interact with 21st century ...

Proactively engages existing and prospective clients to understand and interact with 21st century ... and mortgage, etc. * Level II - 3+ years of experience in consumer sales, marketing, customer ...

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21St Mortgage information

See salary details

$28.5K

$50.9K

$94.5K

How much do 21st mortgage jobs pay per year?

As of Aug 18, 2026, the average yearly pay for 21st mortgage in the United States is $50,903.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What is a 21st mortgage?

A 21st Mortgage job typically refers to a position at 21st Mortgage Corporation, a company specializing in manufactured home lending. Employees may work in various roles, including customer service, loan processing, underwriting, and collections. The company offers opportunities for career growth, competitive benefits, and a team-oriented environment. Positions often require strong communication skills, attention to detail, and a focus on customer service.

What are the typical responsibilities of a 21st mortgage loan servicing specialist?

A 21st Mortgage loan servicing specialist is generally responsible for managing existing loans, ensuring timely payments, and addressing borrower inquiries or concerns. This often includes processing payment adjustments, working with borrowers facing financial hardship, and maintaining detailed loan records. The role involves frequent collaboration with underwriting, collections, and customer service teams to ensure smooth operations and compliance with company policies. Working in a supportive team environment, specialists can develop valuable skills and enjoy opportunities for career advancement within the mortgage and finance industry.

What are the key skills and qualifications needed to thrive in the 21st mortgage position, and why are they important?

To excel at 21st Mortgage, strong analytical skills, attention to detail, and a foundation in finance or lending are essential, often supported by a bachelor’s degree in business or a related field. Familiarity with loan origination software, customer relationship management (CRM) systems, and mortgage compliance protocols is commonly required. Excellent communication skills, problem-solving abilities, and a customer-focused mindset set candidates apart in this role. These skills are crucial for efficiently processing loan applications, maintaining regulatory compliance, and ensuring a positive customer experience.

More about 21St Mortgage jobs
Infographic showing various 21St Mortgage job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 13% Part Time, 5% Contract, and 3% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $50,903 per year, or $24.5 per hour.

Insurance Customer Service Representative

21st Mortgage Corporation

Knoxville, TN

$38K - $52K/yr

Full-time

Re-posted 2 days ago


21st Mortgage rating

9.2

Company rating: 9.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Answer inbound phone calls from customers, insurance companies or other departments. Process policies daily from Insurance New Loans Queue. Monitor and process requests in Titan Estimates queue to prepare insurance estimates and quote documents for other departments. Contact customers via phone for Welcome Calls. Assist insurance agents in the Sales Queue by calling customers. Process website quote requests for loan customers through website quote queue.

Must have ability to communicate effectively both oral and written. Must have ability to multi-task in a fast paced work environment. Must have demonstrated ability to organize and manage time effectively. Prefer to have call center / phone experience or equal customer service experience from other industries. Minimum 2 year degree preferred but not required.

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