1

1St Shift Customer Service Jobs in Indiana (NOW HIRING)

CHEP in Ashley, IN is searching for a dynamic 1st Shift Warehouse Lead who thrives in fast-paced ... Occasional Saturday overtime shift to meet customer needs. * Lead team of 3 TPM operators Physical ...

1st Shift Packer

Garrett, IN · On-site

$16.50/hr

First Shift Packer Monday- Friday 6am-2pm $16.50 an hour Pro Resources Staffing Services is ... service. We strive to match your skills, qualifications and desires to our customers' open ...

Masking - 1st Shift 1st Shift, 7AM-3:30PM. Some OT, but not much available. $17 per hour Production ... service. We strive to match your skills, qualifications and desires to our customers' open ...

Packer - 1st Shift

Garrett, IN · On-site

$16.50/hr

Garrett, IN, US Req ID 87397 | Parts & Service Garrett, United States ZF Active Safety US Inc ... Be customer focused and provide opportunities for improvement * Able to work in a team environment ...

First Shift Mattress Assembly Associate Location: Auburn, IN Shift: Monday through Friday 7:00 AM ... service. We strive to match your skills, qualifications and desires to our customers' open ...

1st Shift Welder

Hobart, IN · On-site

$18 - $21/hr

Manufacturing Company with Career Development Opportunities! Full Time | 1st Shift | Monday ... customer satisfaction. Education and Experience Requirements: * High school diploma or equivalent ...

New

First shift Loader

Kendallville, IN · On-site

$16.50 - $21.75/hr

1st Shift Heat Treat Loader Location Kendallville Indiana Schedule Monday through Friday 700 AM to ... service. We strive to match your skills, qualifications and desires to our customers' open ...

Customer Service

Jeffersonville, IN

$15.25 - $20.75/hr

Work hard to achieve daily restaurant and shift goals * Maintain a positive and cooperative ... In fact, it was her son that gave her the idea to buy her first franchise in Sellersburg, IN. When ...

Polisher - 1st Shift

Warsaw, IN · On-site

$16.50 - $21.25/hr

Our facility located in Warsaw, IN is looking for a Polisher on a 1st shift schedule. The Polisher ... Maintain production quality to customer prints * Read and interpret blueprints, inspection check ...

Showing results 21-40

1St Shift Customer Service information

See Indiana salary details

$10

$18

$28

How much do 1st shift customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for 1st shift customer service in Indiana is $18.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.58 per hour, depending on experience, location, and employer.

What is the difference between 1St Shift Customer Service vs 1St Shift Call Center Representative?

Aspect1St Shift Customer Service1St Shift Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentOffice or retail setting, direct customer interactionCall center, phone-based customer support
Industry UsageRetail, banking, healthcare, service industriesTelecommunications, tech support, insurance
Common Search/ComparisonYesYes

While both roles involve assisting customers, 1St Shift Customer Service typically involves face-to-face or in-person interactions in various industries, whereas 1St Shift Call Center Representative focuses on phone-based support within call centers. The credentials and work environment are similar, but the mode of communication differs.

What are the key skills and qualifications needed to thrive as a 1st shift customer service representative?

To thrive as a 1st Shift Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Outstanding interpersonal skills, patience, and a positive attitude help individuals excel in handling customer inquiries and resolving issues. These competencies ensure efficient service delivery, customer satisfaction, and the smooth operation of daily business activities during the morning shift.

What does a 1st shift customer service representative do?

A 1st Shift Customer Service representative assists customers by answering questions, resolving issues, and providing information about products or services during the first shift of the workday, typically between early morning and early afternoon hours. They handle phone calls, emails, or in-person inquiries, aiming to ensure customer satisfaction. These representatives may also process orders, handle returns, and escalate more complex issues to supervisors. Their goal is to provide a positive experience for customers during the business’s main operating hours.

What are some common challenges faced by 1st shift customer service representatives, and how can they be managed?

1st Shift Customer Service representatives often manage high call volumes and handle inquiries from a wide variety of customers, especially during peak morning hours. A key challenge is maintaining a positive and patient attitude while efficiently resolving issues and meeting performance targets. Success in this role often depends on strong time management, adaptability, and teamwork, as representatives frequently collaborate with colleagues and supervisors to address complex problems and ensure seamless service. Regular training and open communication with team members can help overcome these challenges and support professional growth.
What are the most commonly searched types of Customer Service jobs in Indiana? The most popular types of Customer Service jobs in Indiana are:
What cities in Indiana are hiring for 1St Shift Customer Service jobs? Cities in Indiana with the most 1St Shift Customer Service job openings:
Infographic showing various 1St Shift Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,929 per year, or $18.7 per hour.

Warehouse Shift Lead - 1st Shift

CHEP

Ashley, IN

$23/hr

Full-time

Vision, Life, Retirement, PTO

Posted 25 days ago


CHEP rating

7.2

Company rating: 7.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through ourHybrid Work Model.

Job DescriptionReady to take charge and make every shift count? CHEP in Ashley, IN is searching for a dynamic 1st Shift Warehouse Lead who thrives in fast-paced environments and isn't afraid to step up, take ownership, and elevate team performance. If you're driven, hands-on, and hungry for growth with a global industry leader, this is your moment to lead boldly-and be recognized

Key Responsibilities May Include:

  • Lead by example within the assigned functional area, offering guidance and support to peers, troubleshooting issues, and ensuring smooth production operations.
  • Actively support production activities, stepping in during shifts or breaks to maintain workflow and operational continuity.
  • Collaborate with plant administration to ensure adherence to established policies and procedures, promoting consistency and operational compliance.
  • Assist Plant leadership in enforcing policies and procedures to maintain inventory accuracy and ensure operational efficiency.
  • Act as the subject matter expert for specialized areas, such as forklift operations, pallet sorting, or repair lines, providing expertise and ensuring best practices are followed.
  • Fulfill assigned production duties, ensuring quality and efficiency in line with plant performance goals.

Job Description

Ready to level up your manufacturing leadership career?

If you thrive in fastpaced manufacturing environments, enjoy leading teams, and are eager to grow your leadership impact, this opportunity in Ashley, IN is for you.
As a Shift Lead, you'll be at the center of plant operations, partnering closely with Plant Leadership to drive results and keep the operation performing at its best. You'll lead teams through an assigned shift, make realtime decisions, and play a vital role in delivering exceptional performance day after day.
If you're ready for a handson leadership role where your decisions matter and your career can grow, this could be your next great move.

Key Responsibilities May Include:

  • Lead by example within the assigned functional area, offering guidance and support to peers, troubleshooting issues, and ensuring smooth production operations.

  • Actively support production activities, stepping in during shifts or breaks to maintain workflow and operational continuity.

  • Collaborate with plant administration to ensure adherence to established policies and procedures, promoting consistency and operational compliance.

  • Assist Plant leadership in enforcing policies and procedures to maintain inventory accuracy and ensure operational efficiency.

  • Act as the subject matter expert for specialized areas, such as forklift operations, pallet sorting, or repair lines, providing expertise and ensuring best practices are followed.

  • Fulfill assigned production duties, ensuring quality and efficiency in line with plant performance goals.

Major/Key Accountabilities

  • Assists with supervising the work of all production employees - monitors production and shipping schedules based on availability of raw and finished goods

  • Provide hands-on peer leadership to production staff to support training and development, evaluate, motivate, delegate, and monitor their activities

  • Support plant administration to ensure compliance to established policies and procedures

  • Enforces policies and procedures to drive inventory accuracy

  • Fills in for Operations Supervisor(s) as needed

What You Will Bring:

Experience

  • Prior experience as warehouse lead or operations lead in a manufacturing environment preferred

Skills and Knowledge

  • Safety First Mindset

  • Communication Skills

  • Delegation

  • Shift Planning

  • Inventory Control

What To Expect:

Additional Site Details

  • 1st Shift Mon-Fri 7am-3:30pm with opportunity to work overtime to meet customer needs
  • Occasional Saturday overtime shift to meet customer needs.
  • Lead team of 3 TPM operators

Physical Requirements

  • Lift and carry 78 lbs occasionally, less than 33% of their work shift

  • Push and/or pull items with a maximum force of 34 lbs./feet

What We Offer:

Employee Package

  • Competitive Pay & Annual Bonus Structure

  • Benefits Day 1!

  • Paid Time Off plus HolidayObservances

  • 401K w/ company match (up to 4%)

  • FREE company-paid vision, short-term disability, and life insurance!

  • FREE company-provided PPE and safety equipment

  • Tuition reimbursement, parental leave, childcare assistance, profit sharing, and more!

  • Starting at $23 per hour + annual bonus

Remote TypeNot RemoteSkills to succeed in the roleAdaptability, Computer Literacy, Data Literacy, Empathy, Experimentation, Mathematic Literacy, Scheduling, Taking Ownership, Teamwork, Understand Customers, Written Communication

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.


What CHEP employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom