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16 Handles Jobs (NOW HIRING)

EDEN Inc

Housing Eligibility Specialist

Cleveland, OH · On-site

$20.51/hr

Works with agencies to arrange needed supports for participants, as necessary. 16. Handles sensitive communication with social service agencies/landlords/tenants regarding matters pertaining to the ...

Cynet Health

RN - Oncology

Cincinnati, OH

RN Bone Marrow Experienced medical oncology Nurse needed for a 16-bed inpatient BMT unit. The role involves caring for patients actively receiving stem cell therapies and participating in clinical ...

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16 Handles information

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$67K

$75.5K

$82.5K

How much do 16 handles jobs pay per year?

As of May 28, 2026, the average yearly pay for 16 handles in the United States is $75,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $79,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 16 Handles team member, and why are they important?

To thrive as a 16 Handles team member, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with POS (point-of-sale) systems, food safety protocols, and cash handling is typically required. Friendliness, teamwork, and attention to detail help create a positive environment and ensure satisfied customers. These skills are essential for maintaining efficient operations, delivering excellent service, and upholding health standards in a busy frozen yogurt shop.

What does a typical shift look like for a team member at 16 Handles?

As a team member at 16 Handles, your shift usually involves a mix of customer service, preparing and restocking toppings, operating the register, and maintaining cleanliness in the store. You'll be interacting with customers to help them with their frozen yogurt selections and ensuring the self-serve stations are tidy and well-stocked. Team members often work collaboratively to handle busy periods, especially during afternoons and weekends, and may also assist with opening or closing procedures. This role offers a fun, fast-paced environment and opportunities to develop customer service and teamwork skills.

What is a 16 Handles employee?

A 16 Handles employee typically works at a self-serve frozen yogurt shop, where they assist customers, maintain cleanliness, restock toppings, and operate the register. Employees may be responsible for greeting guests, providing samples, and ensuring a fun and friendly environment. They also follow food safety protocols and help with closing or opening duties. Working at 16 Handles can involve both customer service and basic food preparation tasks.

What is the difference between 16 Handles vs Customer Service Associate?

Aspect16 HandlesCustomer Service Associate
Primary RoleIce cream shop employee, serving customers, handling transactionsCustomer support in retail or service settings, assisting customers, processing transactions
Work EnvironmentFast-paced, food service environmentRetail or service environment, often indoors
Required SkillsCustomer service, multitasking, food handlingCommunication, problem-solving, customer interaction

Both roles involve customer interaction and transactional duties, but 16 Handles focuses on food service in a quick-service setting, while Customer Service Associates work across various retail environments. Understanding these differences helps job seekers find the right fit based on their skills and interests.

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16 Handles jobs near you
Infographic showing various 16 Handles job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 58% Full Time, 40% Part Time, and 1% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $75,524 per year, or $36.3 per hour.

Dental Office Receptionist Spanish Bilingual Preferred Shady Grove

U M FDSP Associates PA

Rockville, MD • On-site

$16.75 - $22.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Program Assistant

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry. U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

  • Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year's Day.
  • Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
  • Retirement: 401(k) with a competitive employer match of up to 6%.
  • Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

The Program Assistant provides multi-task clerical support for dental clinic operations. The person in this position will schedule and confirm appointments and work directly with patients, residents, pre-doctoral students, and staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Responsible for telephone coverage of the front desk, taking and distributing messages, and answering all callers' questions.

2. Review, log and track dental lab cases

3. Manages schedules for faculty, students and residents

4. Assist patients on grant and enroll in eligible grants

5. Keep front desk clean and organized

6. Manage hygiene recall system

7. Keep schedule productive for all providers

8. Transfers calls appropriately and use the electronic dental records to update patients' arrival status throughout the visit.

9. Performs Cashier responsibilities such as providing receipts of payments, reconcile all cash/checks/credit card receipts from the clinic at close of business day for deposit.

10. Send new patient welcome emails

11. Register and verify patient's insurance. Check if patient is eligible/active member of Maryland Healthy Smiles.

12. Provides excellent customer service to patients arriving for appointments. Contacts faculty, students, and staff to inform them of patient arrival.

13. Schedules appointments to accommodate patients; resolves scheduling conflicts and fits in emergency appointments. Confirms appointments with patients for the next business day.

14. Verifies contact information and that insurance or medical assistance are still in force. Gets insurance pre-authorization of coverage. Informs patient of today's charges and any previous balance due before any service is rendered.

15. Requests payment for any procedures in accordance with the University of Maryland Dental School's policies and procedures guidelines. Responds to inquiries about patient's accounts. Requests payment when account is delinquent; may assist Patient Account Specialist to correct errors when necessary.

16. Handles day-to-day payment transactions makes changes; receives checks; processes credit card transactions; issues receipts; validates parking.

17. Processes and reconciles daily receipt with AxiUM daily ledger and deposit receipts into the night deposit box.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); 1 - 3 years' related experience. Related education may be substituted for experience on a year for year basis.

Required Knowledge / Skills / Abilities:

Knowledge of standard office procedures; must be able to operate computers and other office machines, such as faxes, calculator, answering telephones, as well greeting visitors and so on. Skill in filing documents according to alphabetic and numeric sequences; in operating manual and automated office equipment; Ability to apply close attention to detail in performing routine clerical tasks. Ability to follow oral and written instructions. Ability to maintain effective work relationships.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

This job description is designed to give an outline of what job duties are expected of this position. As an outline it does not fully describe or limit the extent of the position's duties. UM FDSP Associates P.A. INC, and its supervisors may amend the job description as it deems necessary, without advance notice. The job description is not intended to create an employment contract and should not be construed as such.

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