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11Pm 7Am Customer Service Representative Jobs in Decatur, GA

Trustpilot

CUSTOMER SERVICE REPRESENTATIVE

Mcdonough, GA · On-site

$55K/yr

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Openwork, LLC

Customer Service Rep

Norcross, GA

$15 - $20.50/hr

As a Customer Service Representative, you will be responsible for assisting clients with product information and order updates, and working closely with internal teams to ensure excellent service ...

Trustpilot

CUSTOMER SERVICE REPRESENTATIVE

Conyers, GA · On-site

$55K/yr

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

AYS

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

Customer Service Representative Job Overview: As a Customer Service Representative at AYS Inc, you will be responsible for providing excellent customer service to our clients and their customers. You ...

Da MaddHouze

Customer Service Representative

Cumberland, GA

$15.25 - $20.75/hr

A customer service representative/CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

ays s.r.o.

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

Customer Service Representative Job Overview: As a Customer Service Representative at AYS Inc, you will be responsible for providing excellent customer service to our clients and their customers. You ...

Clockwork Concepts

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

As a CSR, you will continuously strive to enhance the customer experience and promote brand loyalty. The job: The primary responsibility of this entry-level role is to meet with current and potential ...

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All Jobs11Pm 7Am Customer Service Representative Jobs11Pm 7Am Customer Service Representative Jobs in Decatur, GA

11Pm 7Am Customer Service Representative information

See Decatur, GA salary details

$9

$18

$26

How much do 11pm 7am customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for 11pm 7am customer service representative in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What are some unique challenges faced by 11pm 7am customer service representatives, and how can they be managed?

Working the 11PM-7AM shift as a Customer Service Representative often means handling customer inquiries during off-peak hours, which can involve dealing with urgent or sensitive issues when fewer support staff are available. Challenges include managing fatigue, staying alert during overnight hours, and working independently with limited immediate supervision. To succeed in this role, it's important to maintain a consistent sleep schedule, use strategies to stay focused, and communicate effectively with day-shift colleagues to ensure smooth handovers. Many companies offer additional resources and training to help overnight staff manage these unique aspects of the role.

What are the key skills and qualifications needed to thrive as an 11pm 7am customer service representative, and why are they important?

To thrive as an 11pm-7am Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you excel, especially during overnight shifts. These skills are essential for providing effective support and maintaining customer satisfaction during non-traditional hours when resources may be limited.

What is an 11pm 7am customer service representative?

11pm-7am Customer Service Representatives are professionals who handle customer inquiries, support requests, and problem resolution during the overnight shift. They are essential for businesses that provide 24/7 support, ensuring customers receive assistance outside of typical business hours. These representatives manage calls, emails, or chat messages, and often deal with urgent issues that arise overnight. Their role helps maintain customer satisfaction and business continuity around the clock.

What is the difference between 11Pm 7Am Customer Service Representative vs 11Pm 7Am Call Center Agent?

Aspect11Pm 7Am Customer Service Representative11Pm 7Am Call Center Agent
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, communication skills
Work EnvironmentCall center, customer supportCall center, telecommunication
Industry UsageCustomer service, retail, techTelecommunications, tech support
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, responsibilities

Both roles operate in call centers during night shifts, focusing on customer interactions. The Customer Service Representative typically handles customer inquiries and support, while the Call Center Agent may focus more on technical support or sales. They share similar credentials and work environments, making them common comparison points for job seekers in night shift customer support roles.

What are popular job titles related to 11Pm 7Am Customer Service Representative jobs in Decatur, GA? For 11Pm 7Am Customer Service Representative jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching 11Pm 7Am Customer Service Representative jobs in Decatur, GA look for? The top searched job categories for 11Pm 7Am Customer Service Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for 11Pm 7Am Customer Service Representative jobs? Cities near Decatur, GA with the most 11Pm 7Am Customer Service Representative job openings:
11Pm 7Am Customer Service Representative jobs near you
Infographic showing various 11Pm 7Am Customer Service Representative job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

CUSTOMER SERVICE REPRESENTATIVE

Sunset Finance

Stockbridge, GA • On-site

$55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you a Top Performer that meets the following requirements? APPLY NOW!*401K, Health, Dental, Vision, Short- and Long-Term Disability Plans! Paid Holidays, Vacation, and Sick Time Plans!REQUIREMENTS/QUALIFICATIONS Qualified candidates must be "A GO GETTER" with excellent personality, communication skills, sales skills, problem solving skills, the ability to lead and must possess a strong desire to succeed! Excellent spelling, computer, data entry, and the ability to complete tasks effectively, efficiently, and thoroughly with little to no supervision. The Customer Service Representative is expected to PREPARE FOR MANAGEMENT. The company views all customer service representatives as potential branch managers. Customer Service Representatives who receive first consideration for promotion are those who excel not only at their own job but understand the positions of The Branch Manager. A high school diploma or equivalence is required. JOB SUMMARYThe Customer Service Representative is responsible for assisting The Branch Manager achieve the required results in sales, business promotion, profits, operational collection standards, and tax preparation. The Customer Service Representative is responsible for getting results on their contact work by phone. This mainly consists of making contact via the telephone and scheduling office visits with customers. The Customer Service Representative also must be able to learn all tasks performed within the office and prepare to become a Branch Manager of their own location. DUTIES & ESSENTIAL JOB FUNCTIONSThe Customer Service Representative plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on customers, take applications, investigate credit, take payments, refinance loans, work past due accounts by phone as directed by the manager, send out advertising letters, and complete other duties. Customer Service Representatives must have initiative and the ability to work independently. Candidates must have a valid driver's license, dependable transportation and current liability auto insurance coverage. OTHER FUNCTIONS AND RESPONSIBILITIESi. Solicit loans over the telephone and at the counter in the office.ii. Sell all products and services offered over the telephone and in the office.iii. Answers the telephone, posts customer payments, inputs new and refinanced loans into the loan software system, processes loan applications, and prepares refinance, former borrower and delinquency mail and text messages.iv. Posts payments, gives customer credit references to inquiring creditors, and credit bureaus.v. Completes loan documents and closes current refinance loans.vi. Maintains cash drawer and prepares daily deposits of cash and checks.vii. Makes telephone collection calls to past due customers and reports activities on each customer to the branch manager.viii. Adjusts past-due payments for current slow customers.ix. Participates in training development opportunities as directed by the Manager and District Supervisor.x. Prepares daily, weekly and monthly reports.xi. Assists in achieving tax preparation objectives, prepares, and files income taxes each tax season.xii. Assists in maintaining standards in all areas of delinquency, loan volume, and growth goals, along with the 10th/20th standards.xiii. It is the branch personnel's responsibility to consistently achieve company production standards.PHYSICAL REQUIREMENTS/WORK ENVIRONMENTThe physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required.