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100K Customer Service Jobs in Raleigh, NC (NOW HIRING)

Planet Fitness

Member Services Representative

Durham, NC · On-site

$60K/yr

... a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk ... Exceptional customer service skills; able to interact in a positive and professional way with ...

Smithfield's Chicken 'N Bar-B-Q

General Manager

Zebulon, NC · On-site

$70 - $100/hr

... of 100K is attainable including bonus*** General Manager Candidates Compensation and Benefits ... Standard-driven to deliver fantastic food, value, and customer service * Must be able to taste and ...

Smithfield's Chicken 'N Bar-B-Q

General Manager

Zebulon, NC · On-site

$73K - $100K/yr

... of 100K is attainable including bonus*** General Manager Candidates Compensation and Benefits ... Standard-driven to deliver fantastic food, value, and customer service * Must be able to taste and ...

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100K Customer Service information

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How much do 100k customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for 100k customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a 100k customer service job?

A 100K Customer Service job refers to a customer service position that pays an annual salary of $100,000 or more. These roles typically involve handling complex customer inquiries, managing high-value accounts, or overseeing teams of customer service representatives. Employees in these positions are expected to have extensive experience, strong communication skills, and often some managerial responsibilities. They may work in industries such as technology, finance, or healthcare, where customer satisfaction is critical and the stakes are high.

What are the key skills and qualifications needed to thrive as a customer service representative, especially at a high-earning level?

To excel as a high-earning Customer Service Representative, you need in-depth product knowledge, problem-solving abilities, and experience with customer service best practices, often supported by a relevant degree or proven track record. Familiarity with CRM platforms like Salesforce, ticketing systems, and sometimes certifications such as HDI or ITIL are valuable technical assets. Exceptional communication, emotional intelligence, and resilience distinguish top performers in this field. These skills are critical for building customer loyalty, efficiently resolving complex issues, and driving revenue through superior service.

What are some typical challenges faced by high-earning customer service professionals and how can they address them?

High-earning Customer Service professionals often manage complex client accounts, handle escalated issues, and are expected to deliver exceptional service consistently. The primary challenges include balancing a high volume of inquiries, meeting demanding performance metrics, and navigating difficult customer interactions. To succeed, it's essential to develop strong problem-solving skills, maintain emotional resilience, and collaborate closely with other departments such as sales or technical support. Investing in ongoing training and leveraging advanced CRM tools can also help streamline workflows and improve customer satisfaction.

What are popular job titles related to 100K Customer Service jobs in Raleigh, NC?

For 100K Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching 100K Customer Service jobs in Raleigh, NC look for?

The top searched job categories for 100K Customer Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for 100K Customer Service jobs?

Cities near Raleigh, NC with the most 100K Customer Service job openings:

100K Customer Service jobs near you
Infographic showing various 100K Customer Service job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Member Services Representative Seasonal

Planet Fitness

Fuquay Varina, NC • On-site

$60K/yr

Other

Medical, PTO

Re-posted 22 hours ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 601 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs

Job description

Seasonal Member Service Representative

As a Seasonal Member Service Representative, you will have flexibility in your schedule, as you provide the team added support when needed! We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact, most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager (responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk – where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.

What are you waiting for? APPLY TODAY! Essential Duties and Responsibilities include:

  • Be on call to assist with shift coverage, as needed
  • Check members into the system.
  • Take prospective members on tours then assist them with the new account sign-up process
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Detailed cleaning in all areas of the facility.

Qualifications/Requirements include:

  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • People with positive mental attitudes excel here!
  • Customer service background preferred.
  • Punctuality and reliability is a must.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands include:

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter commercial cleaning products during shift.
  • Our team players and members are our top priority! That's why we are following super-strict safety and cleaning protocols.
  • Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates.
  • Squeaky Clean! We've always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19.
  • Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all.
  • Need a day off? Full time employees have paid leave to take a break!

Benefits & Perks include:

  • Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay
  • Every Team Player receives a FREE Planet Fitness Black Card Membership
  • Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources
  • PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players

Compensation: Starting at $9.50/hr

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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