10 of the Most Popular Types of Service Support Jobs in 2026

See what kind of roles similar to Service Support jobs are hiring now

Top Types Of Service Support Jobs

• Remote Helpdesk

  Salary range: $40,000 - $54,000

  Remote Helpdesk is a common job search query. Most salaries for Remote Helpdesk jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. There are lots of open positions nationwide for Remote Helpdesk job searches hiring now on ZipRecruiter.

• Customer Service Representative

  Salary range: $32,000 - $43,500

  As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

• Customer Service

  Salary range: $32,000 - $43,500

  Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

• Customer Support

  Salary range: $34,000 - $43,500

  Customer Support is a popular job search query. Most salaries for Customer Support jobs pay between $34,000 (25th percentile) and $43,500 (75th percentile) annually. Currently, there are not many open positions nationwide for Customer Support job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Remote Customer Service Rep

  Salary range: $32,000 - $43,500

  Remote Customer Service Rep is a popular job search query. Most salaries for Remote Customer Service Rep jobs pay between $32,000 (25th percentile) and $43,500 (75th percentile) annually. You’ll find many open positions nationwide for Remote Customer Service Rep job searches hiring now on ZipRecruiter.

• Technical Support Specialist

  Salary range: $42,000 - $63,500

  A technical support specialist provides computer, electronics, or software support for a company or individual users. Their duties include working with the support team of a company and offering specialized support services for hardware, software, and network concerns. Responsibilities may include removing viruses, setting up new accounts, uploading software, and general troubleshooting.

• Customer Service Rep

  Salary range: $32,000 - $43,500

  Customer Service Rep is a popular job search query. Most salaries for Customer Service Rep jobs pay between $32,000 (25th percentile) and $43,500 (75th percentile) annually. Currently, there are not many open positions nationwide for Customer Service Rep job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Chat Support

  Salary range: $40,000 - $59,000

  Chat Support is a popular job search query. Most salaries for Chat Support jobs pay between $40,000 (25th percentile) and $59,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Chat Support job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Remote Support

  Salary range: $40,000 - $59,000

  Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

• Help Desk Technician

  Salary range: $40,000 - $54,000

  A help desk technician is an IT support specialist who helps customers or users troubleshoot software and hardware problems. As a help desk technician, your responsibilities and duties include receiving technical support tickets, phone calls, or emails, contacting the user or customer, listening to their issue, diagnosing the problem, and walking them through the solution. You must be patient with often upset customers and explain how to resolve their computer issues in a step-by-step manner that is understandable to a layperson.