10 of the Most Popular Types of Chat Advisor Jobs in 2026

See what kind of roles similar to Chat Advisor jobs are hiring now

Top Types Of Chat Advisor Jobs

• Virtual Chat Customer Service

  Salary range: $30,000 - $38,000

  Virtual Chat Customer Service is a typical job search query Most salaries for Virtual Chat Customer Service jobs pay between $30,000 (25th percentile) and $38,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Virtual Chat Customer Service job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Chat Agent

  Salary range: $30,000 - $40,000

  A chat agent works with customers to answer questions and provide real-time support for their concerns. In this career, you may work strictly with sales or troubleshoot technical issues. Your responsibilities include responding quickly through live chat and providing courteous and professional customer service. Your duties also typically involve email communication for following up with help tickets. You often train users on the correct use of a product or help them do minor repairs on their own. As a chat agent, you usually work in an office or call center with other team members.

• Overnight Chat Support

  Salary range: $40,000 - $59,000

  Overnight Chat Support is a common job search query. Most salaries for Overnight Chat Support jobs pay between $40,000 (25th percentile) and $59,000 (75th percentile) annually. There are lots of open positions nationwide for Overnight Chat Support job searches hiring now on ZipRecruiter.

• Live Chat

  Salary range: $34,000 - $86,000

  Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

• Chat Support

  Salary range: $40,000 - $59,000

  Chat Support is a popular job search query. Most salaries for Chat Support jobs pay between $40,000 (25th percentile) and $59,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Chat Support job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Virtual Chat Agent

  Salary range: $30,000 - $40,000

  As a virtual chat agent, you provide customer service via a chat app. You use a computer to communicate with each customer to elicit the information you need, answer their questions, and otherwise assist the customer to help resolve any issues. You typically log the details of each communication or create a ticket that the customer can use to track their inquiry. For some roles, your duties may include providing technical support. If you do not know how to respond to an inquiry, you transfer the customer to a more-senior agent or technician. Some virtual chat agents also have sales responsibilities and help customers complete transactions.

• Email Chat Support

  Salary range: $40,000 - $59,000

  Email Chat Support is a common job search query. Most salaries for Email Chat Support jobs pay between $40,000 (25th percentile) and $59,000 (75th percentile) annually. You’ll find many open positions nationwide for Email Chat Support job searches hiring now on ZipRecruiter.

• Remote Work From Home Chat Support

  Salary range: $30,000 - $37,500

  Remote Work From Home Chat Support is a more unusual job search query but still may give you interesting job results. Most salaries for Remote Work From Home Chat Support jobs pay between $30,000 (25th percentile) and $37,500 (75th percentile) annually. Currently, there are not many open positions nationwide for Remote Work From Home Chat Support job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Remote Customer Service

  Salary range: $32,000 - $43,500

  Remote Customer Service is a popular job search query. Most salaries for Remote Customer Service jobs pay between $32,000 (25th percentile) and $43,500 (75th percentile) annually. There are lots of open positions nationwide for Remote Customer Service job searches hiring now on ZipRecruiter.

• Weekend Chat Support

  Salary range: $40,000 - $59,000

  Weekend Chat Support is a typical job search query Most salaries for Weekend Chat Support jobs pay between $40,000 (25th percentile) and $59,000 (75th percentile) annually. There are plenty of open positions nationwide for Weekend Chat Support job searches hiring now on ZipRecruiter.