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Virtual Agent Services Jobs Near Me

Syntricate Technologies

ServiceNow ITSM Developer

Dublin, OH · On-site

$51 - $70/hr

... Service Catalog, Mobile App, Virtual Agent • Ability to configure ServiceNow ITSM applications in alignment with approved design plans • Knowledge of unit testing, system integration testing ...

Revel IT

SAP Solution Architect | 1062985

Columbus, OH · Hybrid

$79.50 - $107/hr

Experience with NICE CXone Agent Assist, Virtual Agent (IVA), or WFM Advanced modules * Exposure to Salesforce Service Cloud or other CRM platforms (for vendor challenge purposes) * Experience with ...

New

Goyette Mechanical

Commissioning Agent

Columbus, OH · On-site

... BIM), Virtual Design and Construction (VDC), and prefabrication services to deliver complex ... The Commissioning Agent works closely with Project Managers, Superintendents, Foremen, Safety ...

New

Time Choice Heroes

Be Seen First

Marketing Agent

Bexley, OH · On-site

$16/hr

Generate and qualify new leads using direct mail and virtual methods * Manage and execute marketing ... services, and life insurance solutions to businesses and individuals.

Liveops

Remote Customer Service Agent

Columbus, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Grove City, OH · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Westerville, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Newark, OH · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Lancaster, OH · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Hilliard, OH · Remote

$14.75 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Sagility

Licensed Health Insurance Agents

Columbus, OH · On-site

$21/hr

... Agent in a Telesales environment * Strong consultative sales and customer service skills ... A collaborative virtual environment where communication and teamwork are important * Company ...

Sagility

Licensed Health Insurance Agents

Columbus, OH · On-site

$20 - $21/hr

... Agent in a Telesales environment * Strong consultative sales and customer service skills ... A collaborative virtual environment where communication and teamwork are important * Company ...

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How much do virtual agent services jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for virtual agent services in the United States is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

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Virtual Agent Services jobs near you
A map of the United States highlighting the number of Virtual Agent Services job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Virtual Agent Services job openings in each state, with California having the most at 5 and Hawaii the least at 0.

ServiceNow ITSM Developer

Syntricate Technologies

Dublin, OH • On-site

$51 - $70/hr

Full-time

Re-posted 3 days ago

Job description

Job Summary:
Syntricate Technologies is seeking a ServiceNow ITSM Developer to enhance their IT service management capabilities. The role involves implementing various ITSM processes, configuring ServiceNow applications, and ensuring high availability through repeatable development processes.
Responsibilities:
• Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent
• Ability to configure ServiceNow ITSM applications in alignment with approved design plans
• Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
• Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS
• Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively
• Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability
• Must be ServiceNow Certified Systems Administrator
• Should possess knowledge in Agile/Scrum methodology
• Basic knowledge with ITIL/industry standards
• Knowledge of software development lifecycle (SDLC)
• Effective communication skills with both non-technical and technical audiences (verbal and written)
• Excellent Interpersonal skills to work with the project team members collaboratively
• Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)
Qualifications:
Required:
• Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent
• Ability to configure ServiceNow ITSM applications in alignment with approved design plans
• Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
• Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS
• Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively
• Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability
• Must be ServiceNow Certified Systems Administrator
• Should possess knowledge in Agile/Scrum methodology
• Basic knowledge with ITIL/industry standards
• Knowledge of software development lifecycle (SDLC)
• Effective communication skills with both non-technical and technical audiences (verbal and written)
• Excellent Interpersonal skills to work with the project team members collaboratively
• Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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