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Virtual Agent Services Jobs in Texas (NOW HIRING)

MSR Cosmos

Google Cloud ML Engineer

Dallas, TX · On-site

$55.25 - $73.75/hr

Hands-on experience building and maintaining cloud-native chat Virtual Agent solutions using GCP services including CCAI, Vertex AI, Pub/Sub, Cloud Functions, Cloud Run, Cloud Storage, and BigQuery ...

Converge Resources

SNOW Product Manager

Dallas, TX

Drive implementation and adoption of Employee Center Pro, Virtual Agent, Walk-Up Experience, and Service Operations Workspace capabilities. Translate business use cases into epics, features, user ...

New

Internal Career Site

Chat Lead

Houston, TX · On-site +1

... service delivery. The Chat Lead maintains the Windstar standard of personalized, 180 degrees from ... Monitor AI virtual agent interactions in real time, identifying opportunities to optimize scripting ...

Windstar Cruises

Chat Lead

Houston, TX · On-site

... service delivery. The Chat Lead maintains the Windstar standard of personalized, 180 degrees from ... Monitor AI virtual agent interactions in real time, identifying opportunities to optimize scripting ...

Internal Career Site

Chat Lead

Dallas, TX · On-site +1

... service delivery. The Chat Lead maintains the Windstar standard of personalized, 180 degrees from ... Monitor AI virtual agent interactions in real time, identifying opportunities to optimize scripting ...

Novia Infotech

Need Senior ServiceNow Developer

Dallas, TX · On-site

$53.50 - $73.50/hr

HR Module, CSM, SPM (TTPM), ITOM, ITEM, BPM, Service Portal * Incident, Problem, Change, Knowledge Management, Service Catalog * Mobile App and Virtual Agent * ServiceNow Certified System ...

Windstar Cruises

Chat Lead

Houston, TX · On-site +1

... service delivery. The Chat Lead maintains the Windstar standard of personalized, 180 degrees from ... Monitor AI virtual agent interactions in real time, identifying opportunities to optimize scripting ...

Windstar Cruises

... service delivery. The Chat Lead maintains the Windstar standard of personalized, 180 degrees from ... Monitor AI virtual agent interactions in real time, identifying opportunities to optimize scripting ...

Tata Consultancy Service Limited

AI Architect

Irving, TX · On-site

$150K - $201K/yr

Architect enterprise AI platforms using Azure AI Foundry, Agent Services, APIs, and modern data ... Build AI-powered solutions such as copilots, virtual assistants, intelligent automation workflows ...

Hp

Senior ServiceNow Development Manager

Spring, TX · Remote

$48 - $66/hr

... virtual agent, and intelligent workflow automation. * Establish platform architecture standards ... and service experience improvements. Knowledge and Skills Required * Deep expertise with the ...

Northern Base

AI architect

Dallas, TX · On-site

$62.75 - $81.75/hr

... Cognitive Services, and Azure AI Search ✔ Expertise in Agentic AI Frameworks and Multi-Agent ... Copilots, Virtual Assistants, Intelligent Automation, Recommendation Systems, and Analytics ...

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How much do virtual agent services jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for virtual agent services in Texas is $16.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $17.64 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Agent Services jobs in Texas?

The most popular types of Agent Services jobs in Texas are:

What cities in Texas are hiring for Virtual Agent Services jobs?

Cities in Texas with the most Virtual Agent Services job openings:

Virtual Agent Services jobs near you
Infographic showing various Virtual Agent Services job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $33,386 per year, or $16.1 per hour.

Google Cloud ML Engineer

MSR Cosmos

Dallas, TX • On-site

$55.25 - $73.75/hr

Contractor

Re-posted 3 days ago

Job description

Role: Google Cloud ML Engineer- Vertex AI & CCAI Chat Virtual Agent Expert

Location: Dallas, TX (Day1 Onsite)

Duration: Long Term

We seek an experienced developer to design, build, and deploy advanced conversational AI solutions on Google Cloud. You will leverage Vertex AI, CCAI, and Dialogflow to create intelligent, scalable chatbots that enhance digital customer engagement.

Key Responsibilities

  • Experience architecting, designing, and developing scalable chat Virtual Agent frameworks using Google Vertex AI, with proficiency in Vertex AI Agent Engine and Google Agent Development Kit (ADK).
  • Expertise in building, customizing, and optimizing chatbots and conversational flows with Dialogflow CX/ES, including implementation of advanced intent detection, context management, slot filling, and rich fulfillment.
  • Demonstrated ability to leverage state-of-the-art NLP, LLM, and GenAI models on Vertex AI to enhance chatbot capabilities, such as complex intent handling, summarization, entity extraction, and response generation.
  • Hands-on experience building and maintaining cloud-native chat Virtual Agent solutions using GCP services including CCAI, Vertex AI, Pub/Sub, Cloud Functions, Cloud Run, Cloud Storage, and BigQuery for real-time data processing, analytics, and reporting.
  • Proficiency in training, fine-tuning, and deploying custom LLMs, transformer models, and Retrieval Augmented Generation (RAG) pipelines to advance chat Virtual Agent intelligence.
  • Solid understanding and practical application of MLOps best practices for chatbot pipelines, including automation of training, deployment, testing, monitoring, and versioning with Vertex AI Pipelines, Docker, Kubernetes, and CI/CD workflows.
  • Strong experience developing REST APIs, gRPC, and JSON-based communication for seamless system integration.

Required Qualifications:

  • 6+ years in software development (4+ in NLP/NLU for chat).
  • Advanced Python skills; experience with ML/NLP libraries (Hugging Face, TensorFlow, PyTorch).
  • Proven success building conversational agents with Vertex AI and Dialogflow CX/ES.
  • Proficiency in GCP services and cloud-native architectures.
  • Solid MLOps understanding (Docker, Kubernetes, CI/CD, Git). Experience with Agent Assist functionality is a plus.

Preferred Qualifications:

  • Master’s/PhD in Computer Science, AI/ML, or related field. GCP certifications (e.g., Google Cloud Certified Professional ML Engineer).
  • Experience with GenAI frameworks (PaLM, Gemini). Integration with CRM, knowledge bases, and live agent systems.
  • Knowledge of security and compliance in chat AI.

Soft Skills:

  • Excellent communication and collaboration.
  • Strong ownership and end-to-end project delivery.
  • Leadership in cross-functional environments.
  • Team Leading and Management.

Checkpoint for quick help

Capability Area                                    Key Skills/Tools

Conversational AI Design                       Vertex AI, Dialogflow CX/ES, LLMs, RAG

NLP/ML/GenAI                                      Google ADK, NLU/NLG, fine-tuning, GenAI (PaLM/Gemini)

GCP Engineering                                   CCAI, Cloud Functions, Pub/Sub, BigQuery, Cloud Run

MLOps & Automation                             Vertex AI Pipelines, Docker, Kubernetes, CI/CD

API Development & Integration               Python, RESTful APIs, backend integration