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Virtual Agent Services Jobs in Virginia (NOW HIRING)

Senior ServiceNow Developer

Alexandria, VA ยท Remote

$57.75 - $79.50/hr

... services designed to achieve success and exceed expectations. At DVS, we prioritize our employees ... Proven experience implementing ServiceNow AI modules like Virtual Agent, Predictive Intelligence ...

Senior ServiceNow Developer

Alexandria, VA ยท Remote

$57.75 - $79.50/hr

... services designed to achieve success and exceed expectations. At DVS, we prioritize our employees ... Proven experience implementing ServiceNow AI modules like Virtual Agent, Predictive Intelligence ...

ServiceNow Developer

Herndon, VA ยท On-site

$55.50 - $76.25/hr

... ITSM, Portal, Virtual Agent, and CSM * 2+ years of ServiceNow development configuring ... and services. * Codes, test and debugs applications and programs. * May participate in the ...

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Virtual Agent Services information

What cities in Virginia are hiring for Virtual Agent Services jobs? Cities in Virginia with the most Virtual Agent Services job openings:
Infographic showing various Virtual Agent Services job openings in Virginia as of July 2026, with employment types broken down into 1% Locum Tenens, 90% Full Time, 6% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Senior ServiceNow Developer - AI & ITSM Modernization

Varmoda Tech LLC

Mclean, VA โ€ข On-site

$55.50 - $76.25/hr

Other

Posted 9 days ago


Job description

Position Summary: Support a DOE Headquarters ServiceNow modernization initiative focused on AI-enabled service management, Employee Center, Workspace, Virtual Agent, workflow automation, and Microsoft ecosystem integrations. The developer will join an established AI transformation team responsible for expanding ServiceNow GenAI capabilities and building conversational, automated service experiences.

Responsibilities

  • Design and develop ServiceNow solutions using ITSM Pro Plus capabilities
  • Configure and enhance Service Operations Workspace
  • Implement and expand GenAI and AI Search capabilities
  • Support Virtual Agent, Live Agent, and conversational ticket submission
  • Develop advanced ServiceNow scripting and workflow automation
  • Build integrations with Microsoft Teams, Entra ID, Intune, SCCM, and SharePoint
  • Support orchestration and bi-directional API integrations
  • Enhance Employee Center and self-service experiences
Required Skills
  • 7+ years of ServiceNow development experience
  • Strong JavaScript scripting experience
  • ITSM implementation experience
  • Flow Designer and IntegrationHub experience
  • REST API integration experience
  • Workspace experience
  • Ability to work in highly customized ServiceNow environments
Preferred Skills
  • ITSM Pro Plus
  • Now Assist / GenAI
  • Virtual Agent
  • Employee Center
  • Microsoft Teams integrations
  • Intune, Entra ID, SCCM integrations
  • CSDM knowledge
Clearance
DOE Public Trust (SF-85P)