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Virtual Agent Services Jobs in Virginia (NOW HIRING)

ServiceNow Developer

Richmond, VA · On-site

$53.50 - $73.50/hr

This role focuses on API integrations, custom application development, ITSM enhancements, Service Portal experience design, and artificial intelligence capabilities (Now Assist, Virtual Agent)

Senior ServiceNow Developer

Alexandria, VA · Remote

$57.75 - $79.50/hr

... services designed to achieve success and exceed expectations. At DVS, we prioritize our employees ... Proven experience implementing ServiceNow AI modules like Virtual Agent, Predictive Intelligence ...

ServiceNow Developer

Richmond, VA · On-site

$53.50 - $73.50/hr

Candidates should have experience with Employee Center, Service Portal, UI Builder, Configurable ... Virtual Agent, or AI Search is required Preferred Skills * Additional experience with ITOM, CSM ...

Senior ServiceNow Developer

Alexandria, VA · Remote

$57.75 - $79.50/hr

... services designed to achieve success and exceed expectations. At DVS, we prioritize our employees ... Proven experience implementing ServiceNow AI modules like Virtual Agent, Predictive Intelligence ...

Senior ServiceNow Developer

Alexandria, VA · Remote

$57.75 - $79.50/hr

... services designed to achieve success and exceed expectations. At DVS, we prioritize our employees ... Proven experience implementing ServiceNow AI modules like Virtual Agent, Predictive Intelligence ...

A820-ServiceNow Developer (809838)

Richmond, VA · On-site

$53.50 - $73.50/hr

... Service Portal, UI Builder, and configurable workspaces Required 2 Years ServiceNow AI: Now Assist, generative AI, Predictive Intelligence, Virtual Agent, or AI Search Required 2 Years Enterprise ...

ServiceNow Developer

Herndon, VA · On-site

$55.50 - $76.25/hr

... ITSM, Portal, Virtual Agent, and CSM * 2+ years of ServiceNow development configuring ... and services. * Codes, test and debugs applications and programs. * May participate in the ...

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Virtual Agent Services information

What cities in Virginia are hiring for Virtual Agent Services jobs?

Cities in Virginia with the most Virtual Agent Services job openings:

Infographic showing various Virtual Agent Services job openings in Virginia as of July 2026, with employment types broken down into 1% Locum Tenens, 90% Full Time, 6% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

$53.50 - $73.50/hr

Other

Posted 18 days ago


Job description

We are seeking an experienced ServiceNow Developer to design, build, and optimize enterprise solutions across the ServiceNow platform for the State Corporation Commission (SCC). This role focuses on API integrations, custom application development, ITSM enhancements, Service Portal experience design, and artificial intelligence capabilities (Now Assist, Virtual Agent).

  • Location: Richmond, VA 23218 (Local Richmond candidates preferred)
  • Work Arrangement: Hybrid (Onsite 3 days/week)
  • Role Type: Contract (12-Month Estimated Duration)
  • Interview: Web Cam Interview Only

Key Responsibilities

  • Platform Development & Scripting: Design, build, and maintain custom ServiceNow applications using JavaScript, Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer workflows.
  • Secure Integrations: Develop REST/SOAP APIs, webhooks, and IntegrationHub connectors utilizing OAuth 2.0, MID Servers, and JSON/XML data formats.
  • ITSM & Service Portal: Configure and extend ITSM modules (Incident, Problem, Change, Request, CMDB) and craft intuitive interfaces on Employee Center, Service Portal, and configurable workspaces.
  • Platform Security & AI Capabilities: Implement Access Control Lists (ACLs), automated testing, and release management; evaluate and implement ServiceNow AI solutions (Now Assist, Predictive Intelligence, AI Search, Virtual Agent).
  • Governance & Delivery: Collaborate with cross-functional teams in an Agile environment to translate business needs into technical designs, write unit tests, and support system upgrades.

Required Skills & Qualifications

  • Platform Engineering: 4+ years of hands-on ServiceNow development, platform architecture, and custom configuration.
  • Scripting & APIs: 3+ years in JavaScript (client-side and server-side) and 2+ years designing secure API integrations (REST, SOAP, OAuth 2.0, JSON, XML).
  • ITSM, Workflows & CMDB: 2+ years managing ITSM processes, CMDB reference relationships, Flow Designer, Service Catalog, and IntegrationHub.
  • Portal & UX Design: 2+ years designing accessible solutions on Employee Center, Service Portal, and UI Builder workspaces.
  • ServiceNow AI & Automation: 2+ years of experience with ServiceNow AI solutions (Now Assist, Generative AI, Predictive Intelligence, Virtual Agent, or AI Search).
  • Certifications & Delivery: 2+ years applying automated testing, source control, and release management; certifications such as CSA, CAD, CIS-ITSM, or ITIL.

Preferred Qualifications

  • Exposure to other ServiceNow modules (ITOM, CSM, HRSD, IRM/GRC, App Engine).
  • Experience with DevOps practices and automated deployment pipelines in an Agile environment.

Stellar Professionals logo

About Stellar Professionals

Sourced by ZipRecruiter

Welcome to Stellar Professionals, an Information-Technology Consulting & Staffing Firm that helps businesses like yours achieve unique goals. Stellar Professionals was founded with a single mission: to be the most successful, creative, and ground-breaking consulting agency in Staffing Industry. We approach each of our clients with fresh eyes to develop customized, unique strategies. Our expert professionals will partner with your business to deliver tailor-made practical solutions to assist you with Direct Client Acquisitions in the Public & Commercial Sector through winning proposals and business development means. Also, we assist you in serving your clients with quality resources, fast. Since 2005, we’ve supported numerous clients - and we’re confident we’re the right Information-Technology Consulting Firm for you.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Lewes, DE, US

Year founded

2019

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