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Virtual Agent Services Jobs in California (NOW HIRING)

Info Way Solutions

servicenow developer

Fremont, CA · On-site

$59.25 - $81.50/hr

The role involves configuring the Service Portal and Virtual Agent, scripting for API calls, and implementing various ServiceNow modules. Responsibilities : • Experience in configuring the Service ...

GEICO

Senior Staff Machine Learning Engineer

Palo Alto, CA · On-site

$122K - $168K/yr

This person will play key senior technical leadership roles in the development of Geico's virtual agent platform that elevates the productivity and quality of service for 20K+ contact center ...

Geico

Senior Staff Machine Learning Engineer

Palo Alto, CA · On-site

$122K - $168K/yr

This person will play key senior technical leadership roles in the development of Geico's virtual agent platform that elevates the productivity and quality of service for 20K+ contact center ...

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As of Sep 4, 2026, the average hourly pay for virtual agent services in California is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $19.95 per hour, depending on experience, location, and employer.

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Infographic showing various Virtual Agent Services job openings in California as of July 2026, with employment types broken down into 1% Locum Tenens, 90% Full Time, 6% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,756 per year, or $18.2 per hour.

servicenow developer

Info Way Solutions

Fremont, CA • On-site

$59.25 - $81.50/hr

Full-time

Re-posted 5 days ago

Key responsibilities

  • Configure and customize the Service Portal chat and Virtual Agent, including branding and enabling out-of-the-box conversations.

  • Script for API calls and integrate Virtual Agent with MS Teams and non-ServiceNow applications.

  • Create and configure portals, pages, themes, and widgets, including custom widgets, to support Virtual Agent and ServiceNow modules.

Job description

Job Summary:
Info Way Solutions is seeking a ServiceNow Developer for a 12+ month contract. The role involves configuring the Service Portal and Virtual Agent, scripting for API calls, and implementing various ServiceNow modules.
Responsibilities:
• Experience in configuring the Service Portal chat for Virtual Agent
• Branding Virtual Agent
• Enabling the out of the box conversations
• Configuring the out of the box topic blocks and topics
• Customizing the out of the box topic blocks and topics
• Creating topic blocks and topics
• Experience in scripting to call APIs
• Integrating virtual agent with MS Teams
• Integrating virtual agent with non-ServiceNow applications
• Using scripting to call API to get the data for Virtual Agent
• Experience in creating portals
• Experience is creating themes or use existing themes
• Experience in creating pages
• Experience in using out of the box widgets for the application need
• Create custom widgets
• Experience in configuring the virtual Agent to Service Portal
• Client side and server-side scripting experience
• Experience in Angular JS, HTM 5, CSS3 and Bootstrap
• Implementation experience of ServiceNow Procurement Service Management (PSM) module is required
• Implementation experience of ServiceNow Hardware Asset Management (HAM) module is a plus
• Implementation experience of ServiceNow Software Asset Management (SAM) module is a plus
• Excellent communication skills
• Great team player
• Excellent analytical skills
• Excellent problem solver
Qualifications:
Required:
• Experience in configuring the Service Portal chat for Virtual Agent
• Branding Virtual Agent
• Enabling the out of the box conversations
• Configuring the out of the box topic blocks and topics
• Customizing the out of the box topic blocks and topics
• Creating topic blocks and topics
• Experience in scripting to call APIs
• Integrating virtual agent with MS Teams
• Integrating virtual agent with non-ServiceNow applications
• Using scripting to call API to get the data for Virtual Agent
• Experience in creating portals
• Experience is creating themes or use existing themes
• Experience in creating pages
• Experience in using out of the box widgets for the application need
• Create custom widgets
• Experience in configuring the virtual Agent to Service Portal
• Client side and server-side scripting experience
• Experience in Angular JS, HTM 5, CSS3 and Bootstrap
• Excellent communication skills
• Great team player
• Excellent analytical skills
• Excellent problem solver
Preferred:
• Implementation experience of ServiceNow Hardware Asset Management (HAM) module is a plus
• Implementation experience of ServiceNow Software Asset Management (SAM) module is a plus
Company:
Founded and incorporated in 2012 , Info Way Solutions is an IT services and consulting company headquartered in Fremont , CA. Founded in 2012, the company is headquartered in Fremont, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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