ZipRecruiter

Log In

1

Virtual Agent Services Jobs in California (NOW HIRING)

AltaMed

Analyst, Technical Patient Service Center

Anaheim, CA

$76K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Hands-on experience with AI or automation tools such as NICE platform tools (Virtual Agent, AI ... Pet Care Insurance Job Advertisement & Application Compliance Statement AltaMed Health Services ...

AltaMed

Analyst, Technical Patient Service Center

Anaheim, CA · On-site

$76K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Hands-on experience with AI or automation tools such as NICE platform tools (Virtual Agent, AI ... Pet Care Insurance Job Advertisement & Application Compliance Statement AltaMed Health Services ...

GEICO

Senior Staff Machine Learning Engineer

Palo Alto, CA · On-site

$122K - $168K/yr

  • Retirement

This person will play key senior technical leadership roles in the development of Geico's virtual agent platform that elevates the productivity and quality of service for 20K+ contact center ...

Geico

Senior Staff Machine Learning Engineer

Palo Alto, CA

$122K - $168K/yr

  • Retirement

This person will play key senior technical leadership roles in the development of Geico's virtual agent platform that elevates the productivity and quality of service for 20K+ contact center ...

next page

Showing results 1-20

All JobsAgent Services JobsVirtual Agent Services JobsVirtual Agent Services Jobs in California

Virtual Agent Services information

See California salary details

$9

$18

$24

How much do virtual agent services jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for virtual agent services in California is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $19.95 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Agent Services jobs in California?

The most popular types of Agent Services jobs in California are:

What cities in California are hiring for Virtual Agent Services jobs?

Cities in California with the most Virtual Agent Services job openings:

Virtual Agent Services jobs near you
Infographic showing various Virtual Agent Services job openings in California as of July 2026, with employment types broken down into 1% Locum Tenens, 90% Full Time, 6% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,756 per year, or $18.2 per hour.

Analyst, Technical Patient Service Center

AltaMed Health Services Corporation

Anaheim, CA • On-site

$76K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

AltaMed rating

7.6

Company rating: 7.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

189th of 887 rated healthcare providers

Job description

Grow Healthy
If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day.
Job Overview
Job Description
The Technical Analyst, Patient Service Center, plays a critical role in enhancing the efficiency, intelligence, and automation of our Contact Center operations. The Analyst serves as a key technical expert in the management, optimization, and continuous improvement of tools, including Virtual Agent, Auto Copilot, AI Summarization, Voice Analytics, and Omnichannel workflows. The Analyst is responsible for leveraging data, insights, and system configurations to deliver a seamless, consistent, and high-quality experience for both patients and agents. The Analyst ensures effective workforce planning, supports real-time queue management, and partners closely with IT/Telecom and operational stakeholders to align technology capabilities with strategic goals for patient engagement and performance improvement.
Minimum Requirements
  • Bachelor's degree or equivalent combination of education and work experience.
  • Minimum of 2 years of relevant experience with Contact Center Customer Service metrics and/or analytics.
  • Workforce Management experience is preferred.
  • Hands-on experience with AI or automation tools such as NICE platform tools (Virtual Agent, AI Summarization, Auto Copilot, etc.) preferred.
  • Project Management or technical implementation experience is preferred.
  • Project Timeline experience is preferred.
  • Demonstrated experience in one or more of the following areas: leadership, contact center operations, customer service, project management, analytics, or other related disciplines.
  • Leadership, Contact Center Customer Service, Project Management, or a background in Analytics.
  • Workforce Management Software experience preferred; NICE, IEX, Kronos, Genesys, Blue Pumpkin, TCS, or any WFM-related software.

Compensation
$76,061.44 - $95,076.80 annually
Compensation Disclaimer
Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.
Benefits & Career Development
  • Medical, Dental and Vision insurance
  • 403(b) Retirement savings plans with employer matching contributions
  • Flexible Spending Accounts
  • Commuter Flexible Spending
  • Career Advancement & Development opportunities
  • Paid Time Off & Holidays
  • Paid CME Days
  • Malpractice insurance and tail coverage
  • Tuition Reimbursement Program
  • Corporate Employee Discounts
  • Employee Referral Bonus Program
  • Pet Care Insurance

Job Advertisement & Application Compliance Statement
AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

What AltaMed employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

AltaMed Health Services logo

About AltaMed Health Services

Sourced by ZipRecruiter

AltaMed Health Services, based in Los Angeles, CA, US, is a leading provider in the healthcare industry. Founded in 1969 as the East LA Barrio Free Clinic, the organization provides high-quality health and human services to the underserved and uninsured communities in Southern California. AltaMed offers a broad range of services including medical care, senior care, dental services, HIV care, pharmacy services, and health education. The company's mission is to eliminate disparities in healthcare access and outcomes by providing superior quality health and human services through an integrated world-class delivery system. AltaMed has also made notable achievements, including becoming the nation's largest federally qualified community health center (FQHC) and being named a leader in healthcare equality by the Human Rights Campaign for several consecutive years.

Industry

Fitness and sports centers

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1969

Social media

FacebookTwitter

View All AltaMed Health Services Jobs

Apply